Jennifer Skalla is great, listens well to concerns, fun to talk to, non-judgmental. Highly recommend. Also wanted to give a special shout out to the phlebotomist, whose name I unfortunately do not remember. Quickest and most painless blood draw I've ever experienced. Extremely high level of skill. Give her a raise! read more

My son used to go to this place for urgent care visits. It is such a nice place. Everyone is so kind and understanding. We hope everyone is okay after today's incident. God bless you all. read more

Dr. Kimberly Bentrott and her assistant Dale are an outstanding team. Caring, knowledgeable, communicative and responsive. Messages thru the portal are returned promptly, usually same day. read more

I made an appointment with my doctor for what I thought was just a sinus infection and thankfully they were able to get me in the next day. Before my appointment they called to see if I had a covid test at the house that I can take or if i can get one off a neighbor before I come in. I told them that it wasn't a possibility so they asked me to show up with a mask on. Sure, no problem. When I get there I am immediately taken back to a room where the doc (not my regular doctor) asked me what symptoms I had. I told her that my sinuses were inflamed, I had yellow mucus and post nasal drip, but my boyfriend had just gotten over strep so I wanted to make sure I didn't have that and hopefully get treatment for the sinus infection. The doctor then went on a long dissertation about how many different ways she has seen covid manifest and how she thinks that we need to do a covid test as well so I "don't kill my clients". Yes that was a quote. So I agreed to do the covid test, even though I had no covid symptoms, as long as I was the one to be able to take the swab as I had a bad experience in the past where the swab was inserted too far. The doctor agreed and said they would also test me for strep but a nurse would do that because throat cultures are difficult to do on oneself. Ok great. So the nurse enters the room and immediately asks, "Did you have your mask down!?" to which I replied in the affirmative, as I was sitting in a room alone before she walked in and being asthmatic and having a sinus infection I wanted to breathe. "Ughh now we are gonna have to quarantine this room if you're positive". Woefully unprofessional. The nurse then started to direct me on how to do my own throat culture to which I questioned, "aren't you going to do that one?". She replied, "I thought you wanted to do it?" "Just the covid one", I said. "Ugh well I don't want you breathing on me! Just open your mouth but don't say 'ahhhh'." The nurse then proceeded to lean over and stick her arm out as though she were reaching into a bucket of human excrement and take the culture, recoiling as she pulled back. I have NEVER met a nurse who acted this way. She then instructed me on how to do the covid test and then left the room because she was too afraid of my exposed nostrils telling me to call her back when I'm done. After the covid test was done I was let out a side door/ emergency exit and told they would call with the results, both of which came back negative. Aside from being told to use a neti pot for my sinuses, no other care was given regarding the sinus infection, the issue I was there for. That was 2 days ago and now I'm home from work because the team at this clinic was more concerned with ruling out covid than getting to the root of my problem and solving it. In my 42 years I have never been treated so poorly by a medical staff. I was treated like a leper. As though I was dirty and disgusting for being unwell. I don't know what the covid pandemic has done to healthcare staff in the past 4 years, but they have become absolute medical tyrants. From the second I walked in the office and declined a covid booster and a flu shot I became persona non grata. While I'm not certain that this is the reason I was treated so poorly, it charts for how absolutely maniacal everyone in that office is about covid. IT IS MY CHOICE TO NOT VACCINATE MYSELF!!!!! It is my HUMAN RIGHT to say no to the experimental covid vaccine and ever since I have medical professionals treat me like dirt. The Hippocratic Oath no longer means anything in the world of medicine. Our doctors and nurses have all become activists and know-it-alls who are beholden to Big Pharma, not the patient. They don't listen to you, they don't care about you and they certainly don't want your filthy germs on them. I will be procuring a new doctor after this event and have seriously considered filing a complaint with St. Anthony's corporate. Shame on this practice for the way they treated me. I will be sure to tell EVERY SINGLE CLIENT I have about the complete and utter lack of compassion and respect that was shown to me. In the meantime, perhaps the staff there should take some time for introspection. read more

I don't know if I have ever been to a worse healthcare facility. I have held on for 2 years and gone through 2 different doctors. This clinic has become a sales pushing medical facility vs. one with doctors who can actually help. Every test in the arsenal is thrown at you and you have to schedule an appointment for anything. They push video calls and then the doctor doesn't even show up! Charge goes through and I have to back it out with insurance. The hospital that owns this group should be ashamed. read more

I had two visits with Jessica Reis in November of 2020, one to establish care and one preventative care appointment. She was wonderful and I was looking forward to a follow up visit we had scheduled at the beginning of 2021. However, both of my claims processed as out of network. I verified with St. Anthony's and Anthem that they are in network for my insurance plan. Fast forward 6 months and Centura/St. Anthony's have still not resubmitted my claims despite my continued efforts to contact the office and Paige in their billing department. I even sat on a 3-way call with a Centura employee for an hour so the Anthem customer service employee could explain the billing issue with their Tax ID and NPI. Nothing has come of the excessive amount of time I have poured into getting this resolved. Even worse, I can't get a call back from anyone at St. Anthony's. Anthem has verified that Centura/St. Anthony's not taken the appropriate steps to resolve this "ongoing billing issue with Anthem" as the St. Anthony's office staff refer to it or to resubmit my claims. I have had to put off a visit with my doctor because of this and will now be looking for a new healthcare provider altogether. My experiences with the administrative team at St. Anthony's in Evergreen has been consistently disappointing and are the main reason I will not be returning to see Jessica Reis. read more

I love doctor Brockman. & the pediatrician my daughter sees. With that being said, their front desk needs a lot of work. It's not uncommon for them to be chit chatting about patients where everyone in the lobby can hear, which is a clear violation of the HIPA laws. When making an appointment they have no knowledge of basically anything. I've been told before I had to make 2 appointments to handle one issue & was scheduled 2 days in a row. Since that was obviously bogus & silly Dr. Brockman handled everything in one visit so I could cancel the next day, even after her nurse insisted that the dr was unable to handle what my appointment was originally for. Another time I waited weeks to get my daughter in, drove there & after getting back in to the room was told that I had to come back the next day for insurance to cover it. So even though I explained thoroughly to the front desk the reason for visit, dates that needed to be seen & why, I still wasn't booked properly. My advise would be to know what you need to be seen for, how & why your appointments need to be set properly & deal with the doctors as much as possible. The front desk & even some of the nurses will argue until they are blue in the face because they don't have the correct knowledge to do their jobs. read more