When you are broken and need medical supplies, you definitely need to come here. I had the great…read morepleasure of working with Andrea. I first spoke with her on the phone about working with my insurance and doctors, and then in person. She was knowledgeable and patient. I was there over an hour and she took time showing me products that I needed for my post op care. Unfortunately there are people that work there that are not as knowledgeable or patient so I recommend you ask for Andrea only!! Honestly she should be the owner or at the very least the manager. Maybe the owner should take note, that she is the reason that place is still open. I did appreciate that things went through my insurance. Thank you! TS

The entire team at NMP was absolutely wonderful as we had to get a hospital bed for my father ASAP…read more The helped me navigate Medicare requirements, worked with the medical staff (it took several tries for them to get it right), and managed to get a bed to us in a 24 hour turn around time. The delivery person came and set the bed up efficiently and cheerfully too. Thank you for your help during a very difficult time

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

I shattered my patella ten years ago and have had several surgeries as well as a total knee…read morereplacement. My doctor has now told me my knee is unstable and I needed a brace for it. After several trips to surgical supply stores and two braces, I tried Merrick surgical supplies. Leo, the owner waited on me and gave me his best brace.to try. When it gave me no relief he referred me to a custom brace designer. No one else suggested this type of service. Leo could easily have sold me yet another brace, but was honest and sincere in telling me that I would be better off at a different establishment. If you are looking for any type of surgical supply or furniture, I 100% would recommend Merrick Surgical Supplies and Home Care. He and his wife are not only knowledgable, but equally importantly honest and very sincere. They truly care about their customers.

I've bought multiple items from them throughout the years and they have a great selection and are…read morevery helpful and kind.

I went to Louis and Clark in Groton for a wrist splint. My doctor had not filled out the order…read morecompletely, and they were unable to put the order through. However, the staff at Louis and Clark were incredibly helpful, calling and faxing my doctor's office numerous times and telling me exactly what information was missing from the order. They were very friendly and professional. Monica and Emily were two of the customer service representatives who helped me, and they were an absolute pleasure to work with.

As a local City Councilor in Holyoke, I deal with a lot of issues with the elderly. When they need…read moreany sort of medical supply, foot inserts or respiratory needs I send them towards Footit. I also have sleep apnea. Because of the commitment to customer service, I buy all of my cpap supplies from Footit. They have a team who handles all of my insurance needs. Make sure you ask for Rich, and tell him Jim sent you.

Tuesday I stopped in to buy a chin strap for my husband. Because there was no sample I had to buy…read moreit sight unseen. It was not the right chin strap and was told it was not returnable by a girl who works there who obviously does not want to be there. A little personality would have gone a long way to keeping me from being an unhappy customer. You can be sure I will not be back and will not recommend

Very helpful! Like that they are a small business and nice staff. They were sensitive to our needs…read moreand responsive, gave us all the information we asked questions about. They worked With insurance and talked to our doctor about their recommendations.

Over the years, we have had to borrow equipment, & have also donated to Charlie's Closet. We are…read moreso grateful for this much needed service. They were a godsend when equipment was needed quickly. Things were clean & in good working order. The volunteers were very helpful. Reminder --- (in response to the one star rating) --you cannot go there without an appointment. It is not a "store" where you can go in & pick out what you need. Call to order & set up an appointment, & your request will be ready & waiting for you.

I'm so grateful to the volunteers at Charlie's Closet. My husband had a serious operation and I…read moreneeded an electric bed. They put me in touch with someone who was donating and we picked it up within a week of asking. They also sent me home with a commode and chucks for the hospital bed. I was relieved and prepared for his recovery at home. Wonderful people providing a wonderful service to our community. Thank you, Charlie's Closet organizers and volunteers.

Best friendly caring service and follow-up. Wide selection of medications and remedies. The owner,…read moreBill, will go above and beyond for anyone. Prices are right. This is a person I trusted for years, to get it right the first time. Well versed on knowledge based recommendations. Good place to get COVID-related shots Great guy to talk to.. and who will accommodate those with special needs. Respectfully Submitted... Richard Frustere Westerly Resident, so far for 76 years.

This is a great pharmacy, AND the only place to buy souvenirs from Shelter Harbour. I loved coming…read morein here when my grandparents lived over on Wagener. The service from a family owned pharmacy can't be beat, and the prices are great!

Lindsey at J&L was very pleasant to work with. She is very knowledgeable and helpful. She took the…read moretime to explain all my options and taught me about the equipment. As a returning patient I am very pleased by the service I received today compared to my previous visit 3 years ago. Thanks Lindsey!

How these people can service medical supplies and people who need them are beyond me. The state…read moreneeds to look in to this company before some is killed.