Scheduled a head light restoration and oil change a week in advance. They change my oil and procede…read moreto tell me they don't have enough time for the headlight restoration. After I specifically scheduled it. This was after changing my oil so I couldn't opt out of the oil change. Then I get in my car and the oil gage isn't reset. So it had me questioning if they just forgot to reset it, or if they even changed my oil since they "didn't have enough time". Price is cheap. So I guess that is on me. You get what you pay for.

First time going to any Walmart to change THE OIL! Then they told me my car won't start and they…read moretested my battery and it's bad. The car started just fine everytime until I took it there today. Also, all kinds of lights came on the dashboard that wouldn't turn off like the break light, the ABS light, the traction light, etc. etc. they said it was because of the battery. I have had the battery go bad in this car before and this never happened. They also told me that it wouldn't start if I turned it off because they had to jump it. My spidey senses were tingling and I felt like something was off. I talked to hubby because it's actaully his car. He said he personally had this happen twice at other Walmarts and both times the battery tested good at other locations. So I took the car home and guess what? The lights turned off and it starts just fine everytime I turn it off. My hubby did some research and said this car will do that when you do a hard reset on the computer and you can do that by simply disconnecting the battery. Then I realized this is what the kid at Walmart told me to do to get rid of the dashboard lights. I absolutely feel like they were trying to take advantage of me. WThere is absolutely nothing wrong with my battery. I wonder if they even changed my oil? It makes me want to boycott Walmart but I can't because it's the cheapest place in town to shop. They have very little competition here so they are not worried about losing business. Ugh!

The absolutely best small business care service. They don't treat customers like numbers, but as if…read morethey truly care about the vehicle and the safety of the owner. They don't push services. Stopped by yesterday and found they're no longer in business, but the mass car dealer bought them out. Sad day for our community.

So incredibly sad that this shop is closed now, they were the absolute best in the community…read more Always fair and professional, never upcharged and always had the car and owner's best interest. Sad to see you guys go!

This place is amazing, I've been coming here since they opened and have been treated with the…read moreupmost respect and kindness. I'm a widow so it's hard for me to trust people when getting repairs done. They explained everything to me and did not push anything on me that wasn't necessary. They always take such good care of me and I will always bring my car to them. Great job guys, you all are amazing and wonderful. Great business.

Update: Came for the second time today. I was able to drive right into a bay and immediately have…read moremy car serviced. Prior to that, as I pulled in to the driveway, a gentleman literally ran out to greet me and give me a menu. I had an oil change, transmission service, engine filter replacement, and cabin filter replacement. I could have done the filters myself, but it is snowing today and, what the heck, these are great guys! Emmett, Leo, and crew took excellent care of me. Service and professionalism is top notch. I'll definitely be back!

Excellent experience. Workers were kind, and the place was quite literally the cleanest shop I've…read moreseen. It's nice being able to watch them ACTUALLY do an oil change. Will be going there again and again!

Great service. Very nice people. My service was quick and easy. They did not try and upsell me…read moreon a bunch of baloney that I don't need. I will be back.

Was recommended to this shop. Very personable, reliable, timely and reasonably priced. Highly…read morerecommend.

This used to be Nelson Automotive used them years. New owners are just as good. Most of the old…read morestaff still there giving the same great service.

July 3 2019 Super impressed with the service at Tim's:…read more My Dad had just arrived from a 20 hr drive, to meet his new grand baby, with his two dogs and 77 year old sister in tow. He flipped a u-turn at the light and his whole engine seized up. 5:30 am was a terrible time to get a phone call about what happened. Luckily AAA was able to get a wonderful tow service company to drive us to Tim's to drop off the car. I had found Tim's on Yelp with great reviews. Never had been there but knew of it, as we have drove passed it a few dozen times before. It was also convenient because it was right down the street from the hotel where my dad was staying. We made it there 5 minutes after opening. I went in while my dad finished up with the tow truck. I explained the situation. They were understanding of the but apologetic, as they were fully booked till Monday next week! My heart sunk. However, they told me they could get the car a diagnostic test to see what the problem was, since it was early enough to get it looked at. Apparently there were a few other people from out of town needing their car fixed just as quick as we needed our done. At that point I figured we would just have it towed to another shop. Jeff and (I believe) Ray were the ones who helped us. They were extremely friendly and gracious. I received a call as a back up, around 2pm. They found the issue. Minor compared to what we thought it was. They said since it was a smaller repair they could have the parts and car fixed by 4:30!!! I was ecstatic. They knew our dyer situation and were able to work it out. My dad was so grateful for the speedy service they provided. THANK YOU TIM'S Auto Repair Service, you saved my dad's trip from being a total disaster.

Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

We took our car for a checkup on our Airbag lashing light. Laura who works the front desk was…read morekind, responsive and quite helpful. We dropped the car early and got a call midday. The issue required a visit to the Mazda dealer as these guys were honest and open to the matter at AHND...WE APPRECIATE that. I highly recommend Ketchum Auto.

The best personalized service! And oil changes by appointment. They are serious about taking care…read moreof their customers.

Quick and easy to get in. Techs are very detail oriented,…read morecatching things the past places have missed. Made great recommendations. Good value for a few more dollars I was able to get the full service where they checked everything. Paid $107.15 after tax, oil, antifreeze , and drain plug washer for a full synthetic, full service oil change on my Nissan Pathfinder. I think you can wait in your vehicle, I chose their cozy waiting room and watched a car restoration show.

Great fast service. Friendly knowledgeable technicians. Just moved to the area and like to…read moresupport local businesses. You can't go wrong with this team. Great value and quality. Thanks.

I like the drive through aspect. I've been through here a couple of times and both times they…read moreappeared to be thorough and explained everything to me while giving me options. It's quick and easy, you don't ever leave your car. I did have an issue after my last oil change, I called the next day and was immediately told I could come back and they'd do everything to fix it. I went back after work and they checked everything out and fixed the issue for me. While they were troubleshooting the problem not once were they trying to "get out" of it, and fully said if they couldn't fix it and it was from something they did/didn't do at the original oil change they would take full financial responsibility. I wasn't even worried about that and hadn't even brought anything up. It was refreshing to have a company step ahead and offer that instead of waiting to see if it would become an issue.

Polite guys working. Chris was awesome, Witnessed great teamwork and proper service technique…read more Charges were clear and precise and performed in a timely manner. I will be back!