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Commercial State Bank

5.0 (1 review)
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Services - Commercial State Bank

Personal banking

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8 months ago

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Ennis State Bank

Ennis State Bank

(2 reviews)

Since we moved to DFW 10 years ago, we've used Ennis State Bank for mortgages, refinancings,…read morebusiness loans and even the PPP loans. They are THE BEST. It's a true family / community bank where the staff knows your name and remembers you. Where the staff doesn't change every 6-12 months. Where they'll call and remind you if you need to get paperwork back to them. Really, their customer-focused service is that good. We live in Fort Worth, so even though there's not a branch near us, I still won't change banks and hope to never have another big bank to deal with again... no more 1-800 numbers and call centers on the other side of the world! The Dallas branch (in the Design District) is great as well. Super people, excellent customer care and you feel like they value your business. A++!

This is a real hometown bank. We've banked here for many decades and never been disappointed with…read morethe service in any respect. It has uniformly been speedy, friendly, quick to correct a mistake, professional in a relaxed and welcoming way. I'd give a special shout out to the Mobile Banking staff who so many times have gone above and beyond in their effort to meet the needs of a small business. Completely up to date with internet banking services and benefits but nonetheless retains the neighbor to neighbor serving style and ethic. Probably not too many banks left who publish a newsletter with the favorite recipes of their employees. Probably not too many banks left where grateful customers bring cookies to the staff at Christmas. Ennis State Bank remains that kind of bank. And as a Professional and Small Businessman, I am exceptionally grateful. I highly recommend it.

Citizens National Bank of Texas - Citizens National Bank of Texas - Main St, Midlothian, TX

Citizens National Bank of Texas

(4 reviews)

Worst bank in the world. They make EVERYTHING as difficult as possible. They talked us into putting…read moremoney in a CD, which required no "authority", but when it was time to renew the CD, we declined. They refused to accept our instructions over the phone and required two people to drive across Dallas to personally sign a statement that we DID NOT want to renew the CD, and if we did not do it today, it would be renewed and we would not have access to the money for another six months. Do NOT do business here, and if you do, close your account asap.

If I could rate them a zero I would. I have bank with this bank which is owned by the Singleton…read morefamily 4th generation for 20 years. In Cedar Hill branch there is an Alonzo VP who is rude as any human can be. He is condescending to women atleast black women. He shows zero interest in your concerns. This bank has deducted money from our business account on more than one incident stating only that our account was 1 digit off from another person account and he (Alonzo) recommended we change our account. Now mind you, we have been with them 20 years! To change banks especially when your business gets paid by the government would be a disaster! Last incident is my daughter and I both received a text from Citizen Bank alerting us that my daughter had tried to send an Apple Pay to me in which I do not have an Apple Pay account. She went in person to see what was going on and Alonzo refused to show her the print out of the transaction. When she returned to work to pull it up the transaction was no longer there to be seen. Alonzo act as though it was no big deal that he had taken care of it. Things can get very suspicious there at times, one can't help to wonder is there inside fraudulent activities taking place. I'm not accusing anyone I'm just saying. He has never been helpful, concerned, nor apologized for the different mishaps. Beware of Citizens National Bank of Texas in Cedar Hill. Another thing to watch for is when you log into their site to leave a review, it tells you that you must first log in and when you log in, it then tells you that you have logged in...to open an account. Beware of all the trickery. Tell your family, friends, neighbors, and co workers to stay clear of this institutio.

Commercial State Bank - banks - Updated May 2026

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