DO NOT GO HERE, THEY WILL RIP YOU OFF FOR THEIR OWN GAIN. The quoted me over 3k to owe and when I…read morewent through TurboTax I got $4500 BACK. I went in to have my taxes done today. First of all, I made an appointment with one associate through the online portal who was supposedly an "expert" with complicated taxes. After sitting in the waiting area a while, they passed me off to a woman I did not select to work with. By the end, she quoted me nearly 3k I would owe. When I told her that sounds crazy, she had her colleague come check her work. He quickly identified she didn't check the first home buyer box, dropping my taxes owed to $1000. When we asked her to keep going back through, she doubled down on her work. She wouldn't let me itemize my deductions, telling me my job didnt qualify for it, and was extremely unhelpful and lazy. Before we left she quoted us 2k back in taxes and $700 for her services (which was just typing in the forms we did because they don't staff CPAs there. We came home and my spouse did my taxes online with TurboTax and a certified CPA. Guess how much I get BACK??? over $4,000. So H&R Block wanted me to pay $3000, but now I'm making over $4000? Insanity. Definitely beware.

I had an issue where I owe a debt. I have been trying to pay it and they seem to have come up with…read more3 different numbers. Customer service gives me one. One store gives me another. And this location where I actually did my taxes at can't even figure out what's going on so I can pay it. Very scary place to trust when it's all about your money. Thanks for the run around and not helping

Apparently, Simplified Business Solutions has a new marketing strategy: leaving passive-aggressive…read morenotes on random cars using their company notepad. Nothing says "trust us with your accounting, payroll, and taxes" quite like a stranger scribbling "be courteous" and signing it with derogatory comments. If this is their idea of branding, I can only imagine how they "simplify" actual business solutions. Free tip: maybe focus on your clients instead of turning your office supplies into parking lot propaganda.

I have to disagree with the comment below, how do you know it was an employee who left this note?…read moreAs a client, I have been given pens and notepads, and I've seen simplified giving out swag at events all over town, so jumping to that conclusion seems very extreme and unfair. Simplified has been nothing but great to me, and they've done an awesome job handling my taxes, along with their staff being so friendly!

Forgot something as simple as adding in my W-2 income. I received a refund then ended up paying…read morewhen IRS caught Jackson Hewitt mistake. I purchased the insurance and they reimbursed up to $5000 but then sent me a 1099 and considered it income do I had to pay taxes on that. Forget Jackson Hewitt and go to someone you can trust.

Tamara turner was awesome! She answered all questions and she offered fast and efficient service!…read moreThanks Tamara

While Kevin is a very nice guy, the accounting area is absolutely the worst. I run a small…read morebusiness, and the way I've been treated is beyond words. Incompetence at every turn, not to mention they've changed our bookkeeper every couple of months.. then after paying for them for 8 months to keep up our books, in 2017 we took our books back, and discovered they did not do anything with our books. They then told us the monthly fee was for payroll (which is an outright lie).. They created a huge mess in our quick books that my wife had not been able to straighten out, and when we asked for their help (since they caused the problem) they began to charge us $95 per hour for bookkeeping services. The going rate anywhere else is $22 to $30 pet hour for bookkeeping, but they felt it was good customer service to GOUGE the company they they've already lied to and cheated. It's clear that they don't want my business.. and they've succeeded at getting this done by lying and stealing from us. This is all true, with no exaggeration. Do yourself a favor and do NOT use this company. You can thank me later for the huge bullet you're about to dodge.

Run away. I have never seen worse accounting and total disrespect for their job or customers. They…read morefailed to ever file taxes on time, made terrible mistakes repeatedly, and offered nothing but lame excuses. Employees lying about their mistakes and management sides with them rather than admit their lack of responsibility. After an egregious mistake they won't even take responsibility for or offer any type of compensation, other than levity . With all their help , I have never payed more taxes. They have even cost me in penalties, which should be their responsibility, but they are above that. Please look elsewhere, but if you do try their services, note how fast the staff changes around here. They have faster turnover than a fast food restaurant.