My local Mercantile Bank knows me personally and is always willing to go the extra mile when I need…read morespecial assistance or questions answered. Sami, Brooke, and Jessica are not only professional. They are like family. I have recommended my local Mercantile Bank to others and will continue to do so

From the owner: Mercantile Bank's Ithaca branch proudly serves individuals, families, and local businesses in North…read moreStar and the surrounding area. We offer a full range of personal and business banking services, including checking and savings accounts, loans, mortgage services, and business banking solutions. Customers also enjoy convenient access to in‑branch support and ATMs. Our knowledgeable local team is dedicated to building strong relationships and helping our community thrive through personalized financial guidance and trusted support. For additional information, please visit our website.

They make it very difficult to get things accomplished. Some of the banks have closed completely,…read moremany have closed their lobbies. It seems you have to make an appointment to get any substantial information or services. The fees have become quite ridiculous. And now I have to call ahead to withdraw anything more than a few grand because they state they don't keep a lot of cash anymore. For heavens sake it's a bank. Also, when I go in to take out a few thousand dollars, I shouldn't have to answer questions about what I am doing with it. It's my money and I will do whatever I want with it.

They have very friendly staff. They do well with helping when you have banking issues. Very…read moreunderstanding and helpful! Definitely recommend.

Went here the other day to secure a vehicle loan. The manager was very helpful and friendlyread more

We are proud to be a part of Community First Credit Union. We have been with them for a long time…read more They give good service and care about their customers. I just want to thank them for their service to us. They have been wonderful to us. Mr. & Mrs. Oran Brethauer