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Mercantile Bank - Ithaca Branch

5.0 (1 review)
Closed • 9:00 am - 5:00 pm
Updated 2 weeks ago

Services - Mercantile Bank - Ithaca Branch

Personal banking

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2 years ago

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Ask the Community - Mercantile Bank - Ithaca Branch

Michigan One Community Credit Union - Michigan One Community Credit Union - Ionia Main Office

Michigan One Community Credit Union

(2 reviews)

Do not recommend at all. I bought this shampoo using my bank card and the website keeps charging me…read morea subscription, I've tried calling them, emailing them, going on their website, anything to cancel this subscription and they keep taking $41 every two months and I'm over it so I tried to cancel my card so they can't the money anymore and the bank teller I spoke with on the phone was really rude and acted like I was doing something shady or wrong because I'm tired of them taking money for something I don't use and it won't let me cancel it. My balance isn't enough right now to pay the $41 so it declined the transaction before I called them to ask to cancel the card and they acted like I was doing something wrong and I told them I don't appreciate being talked to like that and told them I would be taking my business to another bank because they're rude and they went ahead and accepted the transaction and overdrafted my account into the negative to pay a subscription I've been trying to cancel for months. This bank is not friendly or about helping its members it's all about money. Very unimpressed with this bank and all of the staff I've encountered.

I had a problem with a co-op deposit at their ATM on a Sunday. I called M1 and was trying to leave…read morea message to let someone know that my deposit was taken by the ATM, but it wasn't deposited to my account and to call me Monday. I received a phone call back from Jim within minutes to help! I was so impressed with this customer service that I opened an account online when I got home. Thank you for going above and beyond!

Mercantile Bank - Ithaca Branch - banks - Updated May 2026

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