Superior customer service. Recently visited on 1/21/24 and upon trying to use the money changer…read moremachine to get quarters to wash my clothes the money change kept my $20 bill without issuing any quarters. I called the owner of the laundromat and he immediately apologized and drove 45 minutes to refund my money. I have been a frequent customer of this laundromat for years and this kind of customer service is what keeps me coming back. Thank you again to the owner for all of your help!

When I got there ur not allowed to bring the carts out to ur car, so when I went to take them in I…read moretriped over the thing that stopped the cars and busted my knee still did not get help but from another customer that was in his car and saw me fall .he helped me up. The next time I was there there is a note on door that said if u need help to ask the antend and she no I don't think so .I will never go back and it's the only one in Cleveland . This was at Cleveland laundry mat.

This laundromat is decent. It's clean for the exception…read morethat the first time I went the place had a puddle of water in the back. Other than that I've been back twice and I like going. It's clean and quiet other than a tv that stays on. They have small front loader washers and Large. Not XL. It's about $3 for small and $4 for large. The dryers are .25¢ for 6 minutes and offers 3 settings low- medium- high. This is my favorite laundromat so far. Also the last wash is at 9pm. So it's great for late night laundry.

I suppose I can't say this is an entirely honest review, because I never got to wash my clothes…read more The place closes at 8 all week. Seemed nice, reasonably clean, not terribly shady, just slightly inconvenient. The attendant was very nice about it, though.

Drop my threads off when my machine was down.. lightening fast service and really well job.. cleanread more

Clean, nice, and efficient. My grandson dropped a jar that…read moreshattered on the floor, I spilled a bucket of oxy clean on the floor and it was a no good very bad day for us when we took camping gear + blankets to be washed here. The person working was gracious and helpful and made a point to change the trash bags immediately after we cleaned up the glass so that no one got injured. Even with our mishaps we were in and out with 7 loads of laundry completed in just a little over an hours time!

While waiting out power to be restored from an ice storm in Helen GA, I wound up in Gainesville GA…read moreand needed my laundry cleaned. While I don't mind doing it myself, I was just not in the mood. I found Express In & Out Laundromat on the web and decided to give them a shot. The young lady that I met when dropping off my bag was very nice and professional and the cost was very reasonable. I received a text message a few hours later and went back to pick up my clothes. Laundry was neatly folded in a bag and waiting for me. Smelled nice and fresh when I got back to the hotel and was very pleased. I would definitely use their services again if needed. With snow predicted this weekend, I might wind up back there again. Thanks for the great service!!

Came in around 7 PM Monday immediately with a "oh I'm sorry ma'am, last wash is at such as such." I…read moreanswered by telling the attendant that I only needed to dry. she exclaimed "oh ok ". I was very disappointed when I returned at 5 till 8pm (closing time) and the place was completely shut down and dark as if it had been deserted for hours/not a sole in sight....with my clothes locked inside...so I hoped!!! I just hate it when businesses don't live up to their store hours, but at any moment or the bat off and eye, closes before actual closing time, no matter how it make affect others. At 8 PM, I do expect that i would be locked out/ assed out!!!- my fault. but 5 mins is more then enough time to grab my things from the dryer and be out.

paid $22 for a long dress to get dry cleaned and they could not get out the stains. did not tell me…read morethere was a stain policy until after I picked up my dress and noticed it looked the same as when I dropped it off. it was also my first time there.

It's a clean location with 24 hour operation. They've just converted over the machines from coin to…read morea card. The card requirement is new. I tried loading their app and it says my Android phone isn't compatible. I guess I could have used a credit card to pre-load one of their cards, but I see that as an impediment to just coming in to dry my clothes. It looks like their rates increased as well. I called their number as they described for help. 24 hours later and still no response. This location has made it more difficult to do business. I'm going to go elsewhere.

Had I not witnessed this myself, I would not believe what I am writing…read more Yesterday, I was washing clothes at this establishment. My attention was drawn to a lady using one of the dryers. She had opened the door to the dryer she was using and smoke was billowing out. Not steam, but smoke. The smoke began to get thick in the laundrymat so we opened both the front and back doors. It was that bad. The lady's clothes were literally being burned up in the dryer. She began to slowly pull out some of her garments and put them into one of the rolling carts. The stench was intense. Two or three of us called the number posted above the washing machines. About 30 minutes later, a person who identified himself as the owner arrived and came inside. As to this next part, again, if I have not heard this, I would not believe it. The owner actually had the nerve to claim the ladies clothes caught on fire because she was using the high setting on the dryer. He explained that it's important to read the labels on clothes so this doesn't happen. Even though this was a ridiculous statement, I piped in and asked if that was the case, then where are the warning signs about this danger posted in the laundry mat ? The owner immediately changed the subject and said all of the dryers were inspected a couple of weeks ago, and they were all just fine. Obviously, there was a serious problem with this particular dryer, but the owner did not want to take any responsibility whatsoever. Everybody in the laundry mat could've walked out, and just let the place burn up, but the owner did not seem to have any appreciation for that. I left my number with the lady and she reported back that the owner finally paid a reasonable amount of money for the destruction of her clothes. Perhaps the owner overheard me advising the lady on how small claims court works. Be careful if you do business at this laundromat.