I have been going to commerce internal medicine for probably 14 years. Dr. Markowitz is a wonderful doctor and has always called me back or got me in when I needed.
However, I am leaving that office and have found a new doctor due to his staff. A few of them are very very nice, but the girls at the front desk or who handle admin. things, are completely unprofessional and rude. even little things like when your pharmacist has called and emailed/faxed a request for a prescription multiple times and they said they never got it. And that happens month after month after month.
Every time I have had to call or ask for something, they make me feel like I am bothering them. (and believe me, it's not like I try or want to call the doctor all the time.) I realize everybody has a bad day, but after years of this, I finally have to stop giving them my business. I've heard several other people say this as well.
It's a shame, because Dr. Markowitz is very kind. I feel like at this point though He doesn't care either, because he is aware of the problem yet nothing changes. They have never been nice, cheerful or even shown basic kindness.
Honestly, I think it's time they retire. read more