The people are always nice and i always get in and out quick! Definitely recommend this bankread more

Unfortunately, I now rely on the card they issued for access to my money, and they pause it…read moreMULTIPLE TIMES PER WEEK. I regret my decision to open an account with First Community more than any other business-related decision I can think of, with the possible exception of that time I signed up for Vodafone internet service while in Germany. Their services have made my life miserable. I am constantly in a position where I go to use my card and suddenly it doesn't work. Often the reason will be that a couple of subscriptions removed their monthly ten-dollar fee, and that was flagged as suspicious. It then falls on me to investigate and fix everything. After recently purchasing a plane ticket to Vietnam as well as travel insurance, I filled out a lengthy visa application and tried to pay the amount of $50. From where I live in Missouri. Not $500, and not inside of Vietnam. $50. From the visa website of the Vietnamese government. Naturally, the payment was rejected by the bank, just like my monthly subscriptions are, just like my digital purchases of movies and books are. They act like it's not a big deal, but it is an enormous imposition. I plan on terminating my relationship with this outfit as soon as I can. In the case of my visa, after that one rejection, the website kept auto-rejecting my card. I wasted close to five hours and ultimately had to hire a visa agent to take care of it for me. Now I am set to travel to Asia, and I know beyond a shadow of a doubt that First Community will leave me stranded there. Not once, but repeatedly. I am sure of it. There will be a time in the near future when I desperately need my money, they will deny me access, and I will have no way of getting in touch with them. My only hope is that I will not be sleeping under a bridge with the rats. This financial institution is the absolute worst. Maybe if you're a kid who needs a place to deposit your money from your part-time grocery store job, or you need a mortgage for a small home in Ellisville and never plan to set foot outside of Missouri. But as soon as I am able, I am going to a for-profit commercial bank rather than this credit union, because experience has taught me that it is preferable to this level of incompetence.

Very easy to work with and fast turn times on small loans like HELOCs, Auto Loans and Personal…read moreLoans.

It's a really good bank, however since they closed the drive thru and only usually have 1 teller…read morethe line gets pretty long which is a pain in the butt. They could at least add a teller when they get multiple people in line.

keep up the good old fashione service i love there service and people been going…read more there for 50 yrs there are the best Thanks a million for this great great bank

Customer service via phone is terrible. I kept getting…read moreblocked online when trying to set up a new Payee. I CALLED THE NUMBER GIVEN IN THE 'BLOCKED' MESSAGE. NINE minutes in queue before CSR picked up. Asked my question & CSR sent me back to the queue without giving input or helping. Another FOUR minutes in queue. CSR answered, I explained my issue again, she sent me to another queue. This queue's automated questions were not relevant to my question, but I remained in the queue hold for another FOURTEEN MINUTES only to be told that this is not the right number to call and she cannot help me. A total of TWENTY SEVEN minutes spent with useless customer service reps. I was already looking to move this business account elsewhere and now will definitely do so.

The bankers at Midwest are incompetent. I accessed the safe deposit box at this branch just a few…read moremonths ago, Today, I wanted to access the safe deposit box, but they wouldn't let me because they lost the original contract. My name is on the card, my signature is on the card. That's not my fault. Midwest Bankcenter refused to allow me any access whatsoever because of it lost its own contract. So now I have to make another trip from California to this racist hellhole of hate they call Missouri just to get the remaining valuables from the safe deposit box. DO NOT TRUST YOUR VALUABLES WITH MIDWEST BANKCENTER!!!!

I have been dealing with the Imperial branch of this bank for almost 10 years. First, as Southern…read moreCommercial, and now as Midwestbankcentre. The manager actually set my account up. I had some issues with fraud, and they handled the situation with utmost professionalism. I set up certain safeguards, and they followed them to the letter. The tellers are all friendly, and most know me by name. You could not ask for a better experience anywhere else. Thank you for your kindness, ladies. I wouldn't bank anywhere else!!!!

Tiffany Johnson was amazing to work with. She went above & beyond even calling after hours & was…read moreable to offer me more coverage while saving me over $200 a month on home & $200+ on auto! Extremely satisfied!

Anna is a wonderful agent. She is always available to take my call or quick to get back with me…read more She always looks for discounts and ways for me to save. I love this State Farm!

What can I say it's a bank. But the times I come here the tellers are always smiling and friendly!read more

I tried to file my income tax with H&R Block so I could apply for a loan on my return on 3/15/26…read more Angela Johnson was the "tax expert" that did my taxes. I specifically said I wanted direct deposit. She asked for my bank information, which I gave her. When it was done it was going on some Emerald card. I said I asked for direct deposit. Then it said I denied my refund. I tried to call and the recording said I had the free version and wasn't allowed to speak with anyone. Free?? They were goi g to charge me almost $300 for a simple tax return. I asked questions, asked to send me the return to sign it. She never answered a question. I called today and was told she didn't work on the weekends even though she did my taxes on Sunday. She never got back to me at all. I asked to speak to the manager and was told she was on her way there and asked to have her call. Never called. Called back and now she's not in today. I missed out on the loan for my refund. All the person I talked to said is we can cancel the taxes. These people do not answer questions, charge a ton of money for a simple return and you can talk to no one. I will NEVER use H&R Block again. All they care about is charging you as much as they can and lying to you. Worst customer service.

Extremely helpful! I thought that I had to amend my taxes cuz of my tax refund last year, but it…read moreturned out that I didn't have to. Joy pointed out that I needed to amend only my federal taxes cuz of the EITC. I would get more money back! WOOOOHOOO!!! The staff was really helpful & got me an appointment today when I called this morning. Thanx, Joy & H & R Block!