I have never visited a dentist with such concern for a patient! Coming from a medical family, I'm skeptical and fear dentist for 50 years! This doctor is the best I ever experienced!! Both my wife and I love his slow professional step by step process!! I finally found the right doc. If you want a rush job out of pocket life long bill go some where else!! I thank all those that recommend him. A retired US Army Medical Service Cops office!!! I heavenly and highly recommended him, he even followed up the next day on my condition. Wow! Once again a great experience! After 50+ finally found the right dentist really a caring professional!! Always checking to see if I'm ok, they live up to their name! read more

Comfortable Family Dentistry - Beautiful and great job!!!!! - General Dentistry Near Me - Pico Rivera, California

Beware, this place is horrible. The dentist is rude, unprofessional, and negligent towards his patients. Do not get any serious procedures, as it is likely the dentist will rush the procedure, and you will end up with complications and pain. When you decide to return for an examination/follow-up, they will refuse to give you an appointment, make you do a walk-in, never see you, and have you wait for long hours. Not only will you lose time from work, but the complications will also lead you to pay money out of pocket to correct the issue and relieve the pain. Plus, you leave feeling overwhelmed and stressed. Please find another place and save your time and money. read more

DO NOT COME HERE.UNLESS YOU WANT TO HAVE TO FIX EVERYTHING THIS DOCTOR DOES FOR THE NEAR YEARS TO COME. I really wish I could give this place a zero. I HAVE had to fix everything this DISGRACE OF A DENTIST has done in my mouth. Not only did he incorrectly do my root canals, he ALSO didn't do my sisters root canals either! HE told her he would be "performing a root canal on her" which meant he shaved the tooth down and DIDNT KILL THE NERVE. MY POOR SISTER COULD HAVE BECOME SEPTIC from the infection she ended up getting. But you BEST BELIEVE he charged the insurance like he did one. HE'S a FRAUD. AND DONT YOU DARE BRING YOUR KIDS HERE. MY POOR BBY HAD TO go through a terrible procedure because of his negligence. He overbooks EVERYDAY. AND PLEASE FOR THE LOVE OF GOD PEOPLE, LOOK AROUND AND REALIZE HE'S THE only DOCTOR in that office. He does not call in extra help, he does not call for specialists to assist in complex cases....I could go ON AND ON. I HAVE WAITED A LONG TIME TO WRITE THIS REVIEW. but after having to fix my THIRD TOOTH AFTER THIS DISASTER of a place ,I CANNOT HOLD ONTO THIS ANY LONGER. The women that work there are sweet but COMPLETELY underqualified. DO yourself a favor and go see an actual professional. The free bags of extra toothbrushes and mouthwash isn't worth all the money you'll have to pay to fix the damage this man does. my next step will be to report him to the board, its scary how careless he is in his 'profession'. read more

My appointment was scheduled for 9:30AM and I was called back on time. They got down to business

I've been coming here for maybe 10 years since I was on my mom's insurance, but today I am looking for something better. In the last year since I've been off my mom's insurance and using new employer's, it didn't seem like they wanted to work with my insurance on pricing. Instead of asking me if I'd like to continue with my 6-month cleaning, they suggested, today, I look elsewhere that's "in network." Before the girl up front told me this, I had to wait nearly an hour (50 mins) before getting some kind of update while they called two walk-in appts to be helped. Wait times have always been an issue here as far as I can remember, so unless you like waiting or poor communication, look elsewhere. On a positive note, their office was always clean, as well as their restroom. They even had TVs in every room, but that's probably to help with the high wait times than anything else. read more

This dental office is amazing. Dr Tran made sure I was not in pain, told him I was scared and he was very careful on my treatment and rootcanal. He explained in detail all what was needed. Before I have always been going to big name dental offices....this place is so much better. They actually care. read more

I have always had a pleasant visit. The dr always make sure I am well informed about procedures needed and cost and ensures I am not in pain. I dont Luke going to the dentist so all this is helpful and makes it an easier visit. read more

I can't get over the fact that with 27 years of experience, Dr Trand decided it was a good idea to shave down a perfectly good tooth at the top to accommodate a bulky crown at the bottom. Before the crown got cemented in, I told the staff that I didn't like the size of it and 2 of them assured me that it can be shaved down once it's put in place. That's not what happened. Instead of breaking and removing the crown, my top tooth got shaved down to a hill billy looking size. I went back twice after this and my "Big crown, small tooth" issue was not resolved... Dr. Tran is a really cool dude, but I think he misunderstands his capabilities sometimes. I was a patient since 2016, but I'm not going back. Take this as my breakup letter Dr. Tran. I wish you well. read more

Great! Employees always very polite with patient's. Office is always very clean. I have recommended several people and they like it very much. read more

Worst dentist. He will charge you insurance for procedure he didn't do on you. There is only one staff member that is professional and treats you with respect the other girls are rude and very unprofessional, they talked about a patient in front of me. read more

I can't put into words how grateful I am to have found Comfortable Family Dentistry. The staff and the doctor are so patient, kind, and caring. Anytime I have had an emergency or anything come up they were so quick to get me in regardless of how busy they were. I can't imagine going anywhere else. read more

Horrible service! I just called to get an appointment for a toothache and because I wouldn't schedule my follow up for Cleaning. They said I could only go in as a walk-in and tomorrow Friday they're closed and Saturday they don't take walk-ins so until Monday. That means I have to be with my toothache for the whole weekend. Someone please make it make sense. This dentist office has honestly gone downhill. I remember when he used to be the best. read more

Made an appointment, front desk confirmed everything on my insurance was covered just to get there and get denied my appointment due to my insurance plan. Very unprofessional and lacked communication and made me drive all the way over there and missing work just due to the fact of not even bothering confirming with my insurance read more

Out of all the dentist offices I've visited this is by far the slowest one and one of the assistants literally took her lunch half way through the cleaning super inconsiderate read more

This is the worst dentist office. I went into the dental.office as an emergency because I woke up with my face swollen while waiting for my referral approval. 3 weeks after. They put me in a room took an x-ray told me the Dr. Will be coming in the room to explain my procedure. Never numbed me because I went in with pain. He knew I had an absis and infection. Checked out my x-ray and waited. Thinking he going he is going to come back. It was 12:45 and they said Dr has a difficult patient and have lunch , really I couldn't even eat... So I leave and come back wait till 2:46 when the assistant came back and told me the Dr. Will not be able to see me due that patient read more

Comfortable Family Dentistry - Yes this I, the one with the long comment.. - General Dentistry Near Me - Pico Rivera, California

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Worst office. They charge your insurance for services you didn't get all so that you don't have a copayment. The girls in the front are rude as fuck. read more

Front desk staff is always nice. They text and call you prior to your appointments. Super clean office and Dr. really cares for his patients. read more

Comfortable Family Dentistry - Waiting area - General Dentistry Near Me - Pico Rivera, California

Awesome service .. friendly staff and super clean office and work rooms ! Definitely on time with your appointment!

Been going here for years because I like Dr Tran. His dental assistant Vero is great as well, but the rest of his assistants are not very good at all. They are slow and nervous. One of the assistants broke one of my teeth pulling too hard on a temporary crown when trying to remove it. The tooth just cracked and broke off and I had to pay for a different crown as a result!! Another time they did a color match on a bridge that was way off. Instead of white, they wrote down a color that was really yellow and when I came in they couldn't install it and had to reorder it causing me to waste a trip and wait an additional month! Also, they are constantly changing my appointments. I live over an hour away from here, but I'm loyal to Dr Tran who really seems to care. read more

Best dentistry I've been to. Everybody was so nice and welcoming. They made sure everything was explained to me, and made sure I was comfortable. I loved it! read more

Dump! Dentist actually asked to me to sign forms that are not 4 me to sign. This guy is crazy. My insurance covers. Rip off an actually let me leave without a temp crown or the replacement! Omg this is disgusting!!! Worst ever!!! read more

Comfortable Family Dentistry - Worst! Dnt waste ur time OR MONEY. Money hungry dentist!!! Wotst experience of my life. - General Dentistry Near Me - Pico Rivera, California

Don't get me wrong Dr. Tran himself is very good and very professional although he needs to do better at hiring his help and front desk staff. They have done nothing but give me the run around of my appointments and calling me to reschedule and then I go in for them to tell me they're referring me to another place. If I needed to pick up a piece of paper I could've done that WEEKS ago. Instead of believing I'd be seeing the doctor for two different rescheduled appointments, waisting my time that I do not have. Work on organization and customer service. You guys have lost my service over something that should be the easiest part of the job.. read more

BAD BUSINESS! Been coming here for the last ten years, the last year has been nothing but bad experiences. My last visit I had to wait about 2 months for an emergency extraction appointment for my 8 year old son, the first time I scheduled they called me the day before appointment asking to come in as if I do not have a job. The second and third time they called back saying they can not do his cleaning when I never spoke about it scheduled a cleaning. And today at my appointment it took 2 1/2 hours for them to see my son and say they have to refer him to a surgeon. Which they could of done over the phone two months ago since they've been aware of the situation all year. LAST BUT NOT LEAST EVERYONE IN THE OFFUCE IS ON EDGE AND HAVE HUGE ATTITUDES ESPECIALLY DR. TRAN. I thought it was just me until I heard a women customer in front upset complaining about the attitudes as well. So much wrong to even elaborate. BAD BUSINESS. read more

I am extremely happy and satisfied with everything I got done at Comfortable Family Dentistry Veronica did such an amazing job on my deep cleaning I felt comfortable and she was attentive and made sure I wasn't feeling any pain. Dr. Tran was very professional and welcoming and super hilarious and very attentive, made sure I wasn't in any pain,made sure my fillings where perfect and all cavities where gone he fixed one of my tooth That another dentist in TJ messed up... I left Dr. Tran office very satisfied and happy with my experience and teeth . I was given a lot of dental essentials to keep my teeth and mouth healthy and Dr. Tran gave my Husband and I a Starbucks gift card for the holidays I will honestly recommend people to come here for the best experience at a Dentist read more

Worst dental office ever! The dentist is crooked and a fraud, he charges for services that were never rendered. He maxes out your insurance benefits without you knowing until you go Elsewhere and can't get services because he charged your insurance for them already. He also charged my Insurance for dental equipment that my son never received and that he Doesn't need and it's on his medical history. He's a complete fraud who preys on his innocent patients and tries to take advantage of them. He should be reported to the dental Association and lose his license because he doesn't deserve to practice. read more

Excellent experience at this dentist office. I had gone to two other dentists about a tooth that hurts before my visit here..both said nothing wrong with it. This dentist located the issue and fixed the problem. No more pain. I was made very comfortable during my treatments Excellent service and outstanding patient care. read more

I love Comfortable Dentestry The staff and Dr. Tran are an A+ experience. You get the best teeth cleaning and best patient care anymore could ask for . To make things even sweeter you leave the office with a bag of goodies (toothpaste, toothbrush, dental floss & mouth rinse ). Thank you Dr. Tran & staff for all your work read more

Totally agree no point in making an appointment here when you wait over an hour still. They clearly over book for some unprofessional reason. I won't be back here. The dentist is great and does fine work, but the service is a joke. I don't have time to waste sitting here. The bright side they hook it up with free toothpastes and whiteners, mouth wash and toothbrush that spins haha ! read more

I love Dr Tran and all his staff. I have been going here for years and so has my family and coworkers. They will go above and beyond to help you and are always very friendly. The bonus is your goodie bag of toothbrushes toothpaste at the end of you cleaning visit. Dr is careful and takes his time you may have to wait but that's because he cares and doesn't rush you out just to take your money and move on to the next. read more

Been coming here for years. Absolutely the best in town. The only bad part is dr. Tran is a clipper fan. Other than that place is great as well as staff. Also thank you Eva for helping get me in and out . Highly recommend!!!! read more

I'm very happy with this dentist. He has fixed teeth other dentists couldn't. Very nice clean place. All the girls are nice and helpful. I always get lots of new tooth paste and brushes from them. I will keep going back! read more

BE AWARE CAUSE THIS DENTIST IS ONLY GOOD WHEN HE CAN TAKE CHUNKS OF YOUR INS. I have referred friends and family to this dentist but not any more. He is very accommodating when he's billing your insurance and writing off other stuff to off-set cost, but it seems if the work isn't worthy of a good chunk of the insurance he doesn't want to do the work. Time to find a new dentist because this is the second time I've wasted my time when going to him. read more

He is rude and aggressive to his patients. He did a crown on me. My tooth was still hurting. He knew this and they never followed up with me. So I have a gap inbetween my teeth where the food gets stuck. When I approached him about this he started talking about not getting paid. I then said then u need to talk to the person that handles your billing. Never going back. Stay away. You will wait forever even when you have an appointment. read more

Dr. Tran really looks out for his patients. Other dentist act like your buying a car when it's time to crunch numbers. With Dr. Tran, I've never felt like he was getting over on ME, always fair and polite to the family. read more

Been going here for years and still do even though I now moved out of the area. Just had my visit and couldn't be happier every time. Dr. Tran and his staffs are very knowledgeable, caring and true professional. They make me feels comfortable and happy as one can feel in a dental office. And oh the office is SUPER clean & Modern. Highly recommended!! read more

WORST DENTIST EVER!!!! Do not go to Comfortable Family Dentistry if you value having teeth! (Star not deserved, but I had to put one to post this.) read more

Best place ever!!love the enviorment and the doc is cool and chill. Not satisfied listening to the assistants plans for the evening but nothing anyone can do about it lol... read more

I love doctor Tran and his staff. They are as kind and patient as the doctor is ...the name of his business fits perfectly. I will never go any where else but here. read more

HORRIBLE DENTIST!!!!!!!!!! If I could give him negative stars, I would give him the full -5.............. He charges my insurance an arm and a leg but yet fails to let me or my sister know that we both have cavities. It wasn't till the cavity got so bad that he couldn't fix it, that he referred me to see a specialist. Knowing that I was going in to have the cavity worked on, he kept rescheduling my appointments. When he was finally able to see me, he didn't even bother looking at me yet alone my teeth. He glanced at my chart and told he I had to see a specialist because he was not qualified to work on the cavity. When I asked why I did not bother telling me this 5 months prior when he first discovered the cavity, he said that he had in fact referred me to the specialist. Knowing that I work for a doctors office and can clearly read medical charting he had the nerve to sit there and lie to me. When I showed him that there was no notes showing that he recommended me to a specialist he still could not fess up to his lies or his mistake. I WOULD NEVER IN MY LIFE RECOMMEND HIM TO ANYONE!!!!!! read more

The most crappiest dentist I've ever had. This dude hardly ever works on his patients; he just lets the hygienist do all the work. So kudos to those girls who work with him, especially Marisol and the bigger one with the glasses whose so great with ortho. But some of them are not so great like this one time I could have sworn one of the assistants were just scrapping at my teeth as she was watching TMZ. Please do your job safely and correctly, you could really hurt someone and potentially get sued. This dentist works on whatever schedule fits his mood. He won't see emergency patients until after 2:30. Hello its an emergency! It is constantly difficult to book an appointment at his office and when you get there it takes so long to be put into a dental chair, or he's not even there because he went home for an "emergency". Excuse me but why didn't someone at least notify me that he wasn't going to be at least that why I could have avoided the traffic. I'm not even sure why I've been going to Dr. Tran's office for so long. I should have keyed his Lexus/BMW when I had the chance, but there is no way I'm going back to that office after the terrible years of service. (P.S. just to let you know his humor is pretty offensive and awkward) read more