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Comfort Suites Brunswick

2.5 (61 reviews)
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Dirty stained couch
Mandy Q.

ABSOLUTE VILE! Do not stay at this dump! September 30, 2024 (PLEASE KNOW ANY POSITIVE REVIEW WRITTEN ON THIS DUMP, is 100% fake. NO ONE IN THEIR RIGHT MIND WOULD ENJOY STAYING IN THIS S**THOLE) I checked into our $130.00 plus tax 2 Queen Room at 12:20am and checked out within 20 minutes of arriving. Enough time to see how absolutely disgusting the elevator was, dirty & grimy walls in throughout the entire property & room, German Cockroaches on room walls(see all photos), male body fuilds on the unwashed bed cover, human blood stains on the bed sheets that were never washed, and mold through out the room. Literally mold on walls and ceiling. We only ended up reserving this property because it was the only one available due to hurricane Helene. This property is benefiting off peoples hardships and utter exhaustion from a natural disaster. I have contacted the Corporate Office, Health Department and BBB. Also, I disputed the credit card charge and will not be paying to this possible Hepatitis contraction hotel. -Room 325 Absolutely disgusting hotel and rooms! I've contacted the health department and BBB. German cockroaches on walls, human blood on bed sheets that were filthy when we checked in, male body fluids on cover, stains on walls, furniture.

The elevator that was out of order
Kyle E.

Personally, I had one of the worst experiences here. Firstly 90% of the time, the key cards won't even work no matter how many times I bring it down to the desk and reset them.. secondly that elevator was terrifying because every time you go up to the third floor, the whole elevator jerks a quite a bit and at first, it felt like the elevator got stuck. Thirdly, their gym bench was unsecure like it was loose completely, which is a serious hazard. Forth, one morning when it was like 7 AM and my family was still asleep, one of the staff members was knocking on our door, shouting "housekeeping "even though there's a sign on the door handle that says clearly "DO NOT DISTURB" but they couldn't understand that. and finally, when we got back from a buffet one night, we found out that their elevator was out of order so we had to carry my disabled Grandpa to the third story (there weren't any first floor rooms available.) And it was pretty terribleFor the pros, the breakfast and treadmill were nice but that's about it. All and all, I had a pretty terrible experience so I don't think I'm gonna be back to this hotel when come back up to Georgia. Now don't get me wrong, Comfort suites is an amazing company (mainly because it's the only hotel company I've been to), It's just this one hotel that did terribly.

Felix G.

I'm very surprised this hotel has even a 7 stars. Pictures online are Def way more better than the actual rooms themselves. Beds are several years old, when sitting on it, you sink into a body hole, and they try to cover it up with one cover. Very uncomfortable. They're was hairs all over the shower, I literally had to scrub and clean myself because if I didn't, my feet would've gotten athlete's foot. Only things good were the ac and TV. Run down hotel, I stay at Choice Hotels everyday for work. This is Def in the bottom 5.

The beginning of the swelling
Sara V.

Bed bugs! Arrived 9/9 stayed one night; en route to FL for our family vacation. The evening of 9/10, my finger and arm began to itch and by 9/12, I was completely red & itched more than ever! I had the worst headache and couldn't sleep. On 9/13, the family suspected bed bugs, so I called corporate. They urged me to seek medical attention immediately & said they were contacting the mgr of the hotel immediately and they would call me back asap. That evening, I went to urgent care and they gasped at amount of swelling and redness & confirmed bed bugs. On 9/15, I still didn't hear from the mgr, so I called the location. The clerk said they don't know when the mgr would be in, seemed to have no concerns and took my info. We passed the hotel on our way home on 9/16, so stopped in. All of a sudden, that same clerk knew the mgr doesn't work weekends and would call me Monday. Corp notified the location on a Wed morning & the mgr didn't call Wed, Thur & Fri. Things happen, but the fact that I have not been contacted back on 5 days, is disturbing.

Hole behind door they "tried" to patch
Julia H.

Whenever we travel we stay in comfort suites bc we have a large family (the rooms can sleep 6 people) and a business discount. We have been all over the US and normally have great experiences and it's why we continue to stay with comfort suites. Sadly, this comfort suites is severely dated. Don't let the lobby deceive you-the room and hallways are poorly kept. The pool is closed which was not stated on the website. Our room has a huge hole in the wall behind the door and all but one light in the bathroom was out-they hadn't replaced the bulbs. There is a weird smell down the first floor hallway and lots of box fans so they have had some sort of water problem or something they seem to be trying to hide with a fragrant wall plug-in...but the smell‍ Positive-the grab and go breakfast was great and the coffee was great!

Hard to see, but the carpet was soaked!
Sharon L.

We bought a tiny camper in Florida and drove back from there and started looking for a hotel coming up the road. We were very tired and really needed to find a place to stay as we took the Autotrain down to pick it up and did not get a lot of sleep on the train. Knowing what I know now, I would NEVER book this property again. When we pulled in, there was an unsavory looking gentleman that really should have been moved along by their security, but he was going back and forth across the parking lot. We had seen him at the Circle K which is in front of the hotel and he was acting strangely there....so as we pulled in, he must have walked to the hotel. I did not have the warm fuzzies. We have been to many hotels, Choice properties and otherwise and seen vehicles parked over a few spots...never an issue This camper with our SUV took three spots total. We parked and checked in and went to our room. Upon our arrival to the assigned room, we walked in a puddle of water at the A/C unit, lights were burned out in the bathroom and the toilet was running and would not stop. Being as tired as we were, we just figured we would deal for the night. About 90 minutes into our sleep, the phone rang and it was the desk telling us we had to move our vehicle into one spot. Now, given the fact the trailer may be teeny tiny, it's not going to fit in one spot.....but my husband got dressed and moved it in one to the best of his ability. This is not the sort of camper you can unhitch and just leave and mind you, we just bought it and haven't gotten everything that we need for it....or otherwise, we would have just camped in it. I do know that he apparently was uneasy about the conversation he had with the desk clerk and he was concerned our vehicle was going to be towed. Not something we wanted to do being Maryland residents and we need to get home. So we made the decision to leave. Mind you, we have a pandemic going on and this hotel is NOT overwhelmed with guests.....in total, there may have been 35 to 40 vehicles in the parking lot...definitely not sold out. On our way out to return the key, a desk clerk is talking to a customer about all the cars he had parked the lot just by luck.......what? The clerk is wearing no mask or anything. I think at this point all states have mandated that we need to wear a mask to squelch this business....but ok, whatever. I tell the clerk the issues with not only the parking but the room. I would have probably given them three stars, but never EVER have I seen anything like this. Hospitality is bleeding money and here we are willing to spend and we are treated like crap! We drove home pretty much on 4 hours of sleep we got at two rest areas and I spend 90 bucks at this property. Never have we ever had such an issue. It may have been a blessing as the clientele of the hotel were speaking loudly and shutting doors loudly. I know when my husband says *get up, we are going*, he's uneasy. I would avoid this hotel if you have anything larger to park and if you aren't happy with the room that you get, address it then....I wish I would have, but we were dead tired and in the end, we did not get what we paid for which was a night's sleep. I can tell you, I'm not happy. I am a long time Choice member and have a Choice branded credit card and I can and will speak with my cash. Choice just sent me a coupon for 25% off for when I am ready to travel.....I'll be using another brand for the moment I believe.

Bathroom door at sink side.

This was one of the worst Comfort Suites we have had since 2011 when we started using them. I asked for mobility accessible room. What I got was a ground floor room. Thats it. No extra amenities to assist someone with a broken hip on a scooter and walker. Tub with very slippery bottom, low toilet, beds were very lumpy and uncomfortable, sofa was awful, room smelled musty, ac couldnt remove enough moisture so room felt very damp. POOL so cold we couldnt use it although I needed it for my physical therapy. NOT TODAY. Breakfast nothing to speak about. Good: front desk people are cheerful and cookies were good. Will never stay there again.

Paint on bathroom rail
Steve H.

Hotel was very near to I95 and easy to get to. Seemed safe and quiet. Room was clean and useable. Some flaws but good for a rest stop overnight. Near to local restaurants. There could be more attention to detail in hotel repair.

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Review Highlights - Comfort Suites Brunswick

Comfortable bed and more importantly comfort in knowing you can find a place right off I-95 in the middle of the night and it be safe and very clean.

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Wingate by Wyndham Brunswick GA / I-95 - Suite

Wingate by Wyndham Brunswick GA / I-95

(59 reviews)

$$

Great stay for a great price! Hotel is clean, staff is…read moresuper friendly. Pam at the front desk went above and beyond to assist me with a reservation glitch. Beds and pillows are comfy. Shower pressure, EXCELLENT! Typical free breakfast at this price point. We would definitely stay here again

Stayed here for a month in September 2025 for work. This was probably the single worst hotel…read moreexperience I've had in my life. I'll start with the highs: the staff is reasonable friendly, and the A/C in the room does get pretty cold. And that's where the good ends. Housekeeping is hit or miss--there were multiple days when I returned to my room at the end of the day only to find an unmade bed, despite housekeeping being a daily-promised thing at this property. And despite this, one of the housekeepers had the gumption to leave a hand-written note asking for tips. Sorry, while I do usually tip for that service, when you start expecting it, especially after not actually providing housekeeping, I'm not inclined to reward that. Now for the really bad. At the time, the hotel's keycard encoding machine was not working. For a solid month. My classmates and I were admonished by the front desk staff not to lose our keys (or, oddly, the paper keycard sleeves--guess those are in short supply?), because they could not be replaced. A coworker was staying in an adjoining room, and his keycard stopped working. The hotel's solution? Giving him a master key. Yes, this random guest was provided with a key that could open any room in the hotel. Which he demonstrated by unlocking my door. Lovely. Then, the painting. Rather than spend money on something that would actually improve the guest experience, like deep-cleaning the carpets to get rid of whatever that weird, pervasive smell was in the hallways on every floor, the property owner decided to repaint the exterior of the hotel. Another coworker staying in the hotel was parked adjacent to the building on the day painting started. The front desk had our vehicle information and knew who every vehicle parked on the property belonged to. Did they contact my coworker to ask him to move the vehicle? They did not. They wrapped it in plastic and continued with the painting. Finally, checkout day. Checkout is at noon. I had moved most of my stuff out of my room the day prior, but had left several things, like my Keurig, a Squatty Potty, and a rather expensive Dyson fan. Upon arriving at the hotel at 10:30 AM to grab the last of my stuff, I was surprised to find that my room was empty, everything cleared out. I went down to the front desk, where the clerk was surprised to see me. "You're still here? We thought you checked out." Why? Why would you think that? I haven't turned in my key, the one you were so adamant about me returning. Also, there were still several items left in my room, things which nobody would reasonably expect would be discarded so callously. And again, the hotel knows who is staying in their rooms. I was required to provide my cell phone number at check-in. Was a courtesy call made to ensure I had not left without checking out, absconding with that irreplaceable keycard and its wilted paper sleeve? No, of course not. After about ten minutes, one of the housekeeping staff sheepishly returned my Dyson fan to me, along with the Keurig. The Squatty Potty was MIA, but frankly, after some stranger has manhandled it, I would have felt weird using it. An acceptable loss at this point. Side note: the hotel has but a single washer and dryer. If you're planning on an extended stay, this ain't the move.

Comfort Suites Brunswick - hotels - Updated May 2026

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