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Sal's Heating & Cooling, Plumbing & Sewer

Sal's Heating & Cooling, Plumbing & Sewer

(178 reviews)

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

It is my belief when you hire anyone into your home you are walking blindly that they are honest…read moreand have a true knowledge that work performed will fix the problem. Sals heating has been working on our boiler system since 10/20/25. From 10/20/2025 till 1/2026 Sals has charged us 6,102.00 On 2/10/2026 we were presented with two more estimates: 1) 3,627.00 for further repairs . 2) 18,180.00 total replacement of Boiler It is my fear that they feel an additional 3,627.00 will not fix the boiler in entirety so they included an estimate of full replacement of system. 2) Replacement of boiler system in its entirety: 18,180.00 We have moved on and will not be using Sals service for any additional repairs/work This matter will appear on your website reviews and am submitting to the BBB

P K Wadsworth Heating & Cooling - This is how high-efficiency furnaces vent out of your home. Previously furnaces vented out a chimney.

P K Wadsworth Heating & Cooling

(52 reviews)

They added a service charge to my invoice that I did not agree to. I will discontinue my…read morerelationship with PK Wadsworth. Very disappointed

What a complete joke. They are running a dishonest business. Either they have bad tech or they…read moreare in the business of up charging customers. The issue was a compressor motor that would not start. This was their quote: "During my evaluation I observed a failed start capacitor, both fuses in the electrical disconnect blown and a faulty control board. Once these components are replaced we will be able to continue our evaluation. There is no guarantee that the diagnosis is finished after these parts are replaced since we cannot check motor operation or refrigerant pressures at this time." Cap Compressor Saver CSRU-1 (1.5 to 3 ton) $341 Replace Buss Cartridge Fuse 25 Amp (2) $170 Service Department Matrix Repair $300 Service Department Matrix Repair $800 This work was a female relative and I advised her that this was BS. I'm a tech but not AC tech and I knew this was trash. Two other non-AC techs had the same opinion and we all point to the capacitor. In the end the fuses are easy to check and they were not bad. Replacement fuses cost $5 each. A replacement capacitor is $8. We repaired it at the cost of $8 because the capacitor was the only bad part. PK Wadsworth was attempting to sell her a new AC system and that could have been their ultimate goal. If not they were trying to outrageously overcharge for parts and replace things (or say they replaced) that were not defective. How these folks got an A+ rating I will never know. My advise is to steer clear of this company.

Verne & Ellsworth Hann

Verne & Ellsworth Hann

(26 reviews)

I've used the services of VEH for many years for routine service checks. When I made a move and…read moreneeded routine service, I switched to the company whose sticker was on the furnace and it was a disaster. When it came time to do a larger project, that company was highly disappointing. So I called the Hanns and I'm so glad I did! From initial visit to the final bill, I have had nothing but respectful, professional, warm and highly competent service from a company that actually seems to care about it's work and reputation. One of my goals was to improve the heating situation in a room that used to be an outdoor porch. It was not insulated and has many windows; it was so cold in the winter that it chilled the rest of the house if the doors were even slightly ajar. They were able to reconfigure the ductwork to this area so that this room is now the WARMEST room in my house. I could not be more pleased! I found the price of their service to be very reasonable. And the final price actually MATCHED the initial quote. If all contractors and home service providers were this honest, proud of their work and personable, the world would be a better place. (The only problem I have with this company is that I can never remember their name and have difficulty making verbal reviews to friends!)

Buyer Beware. We had a warranty issue on our water heater. Being generous, the plumber was here for…read more90 minutes - closer to an hour. The part was covered but not labor. Labor was over $500. We were told when he came out to check out the problem the first time that it was a 25 minute fix but the part needed to be ordered. Service has significantly declined since ownership changed to a private equity firm a few years ago.

Comfort MD - hvac - Updated May 2026

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