The staff is very professional and very helpful. But most importantly very compassionate. My…read moreexperience with Serenity At Home staff has been overall very positive. I have already recommended them to friends and family.

The place to go for rehab therapy. My mom was here for 2 weeks after a 3 week hospital stay. After…read morebeing admitted in heart failure. She had valve replacement surgery. It took a while to come out of it. Thankfully she was transferred here. She couldn't get up & walk on her own. The nurses & staff are amazing. Their PT department is amazing. The facility has many things to get them back to every day life. Ramps, a makeshift car, etc. Occupational therapy too. Attentive, caring people. After coming home, she is returning here for more therapy on the first floor for another month. She's doing great.

They hire anyone unfriendly staff Doctor wasn't pleasant…read more Short wait times but the service is below average

I didn't realize I already hit my 200th review... I'd been saving that special spot of recognition…read morefor a place that really, truly deserves it. The ironic thing is I've been holding on to this review for it's special #200 spot, but all along I argued with myself because I knew it would be important for other people to be aware of this place and its services... and now it doesn't even get its 200 spot. Well. The William J. Riley Memorial Residence is an amazing, wonderful place and regardless of where it falls in my reviews, it is quite seriously the most important place I will probably ever write about. Some folks call this place Hospice House, others call it Riley House, and after spending a week there, I lovingly referred to this beautiful facility as The Hospice Hilton. When my mom was losing her fight against breast cancer last February, my sleep-deprived and inexperienced family and I essentially became useless to her. Her need for 24-hour, well-informed care was far beyond what we could provide, even after enlisting the help of extended family members and friends. Riley House offered my mom the quality care she needed and deserved during her last days in a comfortable, home-like environment and it gave my family and me the opportunity to be husband, son, and daughter once again, giving us the chance to really be present to my mom at the end of her life. Riley's facilities really impressed me. All eight bedrooms are really wonderful--my mom's room was spacious and sunny with wide windows, and we were welcome to stay with her at all times, if that's what we chose. The rooms are large enough to accommodate many visitors at once, which is a nice change from hospital visitor restrictions. The recliner and pull-out bed were well used the week we spent at Riley, and my brother had no trouble finding space on the floor for his sleeping bag. Each room has a full bathroom, a mini-fridge, cabinets, a table and chairs, and a TV with DVD. DVDs are on hand at the nurses station. There is a large kitchen staffed with volunteers who attend to the meal needs of residents at Riley and they gladly offer their services to visiting family and friends as well. The dining room is available for families who choose to bring their meals to Riley and a large living room provides a comfortable space with a fireplace, lots of natural light, comfy couches and plenty of puzzles to keep people busy. There is also a small, quiet prayer room for those who need some solitude and a toy room for folks bringing small children to visit. While the space and amenities available are all really wonderful, it's the care and the services provided that truly stand out at Riley. There is always at least one nurse and one aide on duty, and these women are angels. They are compassionate, patient, respectful and incredibly competent. Nurses Beth and Maria, in particular, were outstanding and their peaceful presence soothed both my mother and the rest of us during very difficult times. I originally had my doubts about turning my mom over to the care of strangers, but these women--I don't even have words to articulate how wonderful they were with my mom and with us. I will always be so grateful for their kind care and for helping give my mom a dignified, peaceful transition. One of the most amazing things about Riley House is that if their rooms are not full, they will not turn a person away, whether that individual can pay for the services or not. Riley is part of Hospice of the Calumet Area, Inc. in Northwest Indiana and they accept private insurance, Medicare and Medicaid. If an individual is uninsured or cannot pay for the services at Riley, he or she is not turned away. Donations and contributions allow Riley to take care of anyone in need, regardless of their ability to pay. I am grateful that such a facility exists and that anyone is able to use their superior services, because everyone deserves dignified, quality care. I am inspired by those who volunteer their time and talents to Riley House and provide companionship to residents who are scared and alone. Mostly, though, I am happily indebted to the nurses and volunteers at Riley House for giving my mom a peaceful place to spend her last days with her family. If I could give every star ever awarded to any entity, they would not even come remotely close to recognizing just how incredible Riley House is.

This facility denied Service Dog access with Veteran owner…read more Also asked questions about dogs shots and wanted service dog paperwork. All I carry is my ADA card, which is the last of 25 cards I had. I'm contacting the DOJ in Washington to report this illegal act.

Lori & Dennis take a personal approach to their clients, and the smallest detail is never…read moreoverlooked. They provide quality care, dignity, compassion, a willingness to listen any time, and offer suggestions. My loved one is very content with her caregiver and looks forward to her arrivals. AHBC also provides an app that we can view any time, showing caregiver schedules, ins/outs, shift notes, and I can also rate her service for each day. I view it every day which helps me feel more connected. I am thankful I chose them, and I highly recommend them.

I have worked for At Home by Choice for a little over a year now, and I can finally say that I love…read moremy job! Lori is such a caring and compassionate person and I am lucky to call her my boss. Her and Dennis are not only amazing owners/bosses, but genuinely wonderful people with huge hearts. Not only do they care about their employees and treat us like family, they also train us to treat our clients like family. If the time ever comes that anyone I know needs a in home caregiver for their loved ones, I will recommend my company in a heartbeat! I would trust each and every single one of my co-workers with my own family members! Excellent people and an excellent company! Honestly, if I could give more stars...I would.

My mom had great care at Park Place rehab and now stays at the independent living. It is very…read moreclean and they have a lot of activities. The staff is very welcoming and the food is good. There is a nice variety of options for dinner.

My father is currently a patient in the skilled nursing rehabilitation facility which is amazing…read more He needed further rehab after a stroke; he spent 2 weeks in Acute Rehab but needed more time and care prior to returning home. The small 2 story rehabilitation center is truly wonderful. Erin Kelley the Admission Director is extremely helpful and sent me a detailed email prior to my father being transferred with all the names and phone numbers of essential personnel that i needed. She included his room number along with his new phone number. Also, all the therapist are great. Overall, an amazing place and experience.

Knee issues from the USMC, College Football and my current job. As a result, I need PT and OT (just…read morewalking up and down stairs). ATI helps keep me upright, efficient , and employed. Professional staff with excellent experience and knowledge.

I was involved in an accident in January. I was referred to this ATI location for PT. I was a…read morelittle hesitant of going because of a previous experience at another location. I'm glad I gave them a chance. After having been in therapy for a few months, I feel much better thanks to all the staff members. Thank you everyone.

My experience with Ignite Medical Resort Dyer was extremely disappointing and concerning. Based on…read morewhat I observed during my loved one's stay, I believe the facility falls far short of the standard of care and professionalism that its name suggests. On the very first day of admission, there was a cloth chair in my loved one's room that appeared to have dried human waste on the armrest. I immediately brought this to the attention of the staff. After investigating, I was assured that the chair would be removed right away. However, three days later, the chair remained in the room. Throughout the stay, the level of care, responsiveness, and bedside manner displayed by many of the nursing and CNA staff was unacceptable. The facility appeared to be understaffed, and there was a noticeable lack of urgency when patients required assistance. On numerous occasions, we used the call button to request help for my loved one. Not once did a nurse or CNA respond to the call button in a timely manner. Each time, a family member had to physically walk to the nurses' station to request assistance before anyone responded. My loved one shared a room with another patient, and I frequently overheard that patient calling out for help. She could often be heard moaning, groaning, and asking for assistance for extended periods. When staff eventually entered the room, I was shocked to hear them scold the patient, telling her that she was "always calling" and that she "didn't want anything." Witnessing this interaction was deeply troubling and demonstrated a lack of compassion and respect for a vulnerable resident. Another concern was the apparent lack of engagement with residents. Many elderly patients spent entire days sitting near the nurses' station with little to no interaction from staff. They appeared isolated, disengaged, and unhappy. The most disturbing issue occurred when I noticed what initially appeared to be clumps of dirt or lint along the wall behind my loved one's bed. Upon closer inspection, I discovered that the area was covered with hundreds, if not thousands, of ants crawling along the wall and throughout the room. I immediately reported the issue to staff. One CNA responded by saying, "Well, I just got here." A nurse then acknowledged that she had already informed the day aide about the ant problem. This indicated that staff were already aware of the infestation, yet no action had been taken to resolve it or relocate the patient. When I expressed my concern and disgust regarding the situation, the nurse rolled her eyes and told me that I should contact maintenance about the ants. I found this response unprofessional and inappropriate, especially given that the issue involved patient health, safety, and sanitation. My final negative interaction occurred during the discharge process. The nurse manager reviewed my loved one's discharge instructions and medications. When I asked questions regarding follow-up medications, I was met with visible irritation and an unwelcoming attitude, as though asking questions about my loved one's care was an inconvenience. I strongly believe the facility should reevaluate its hiring practices, staff training, accountability measures, cleanliness standards, and responsiveness to patient concerns. Patients and families deserve compassionate care, professional communication, and a clean, safe environment. The one positive aspect of our experience was the therapy department. I did observe meaningful improvement in my loved one's therapy progress, and the therapy staff appeared dedicated to their work. They were the bright spot in an otherwise disappointing experience. I was relieved when my loved one was discharged from Ignite Medical Resort Dyer. Based on my experience, I would not choose this facility again. I encourage families with loved ones in nursing homes or rehabilitation facilities to visit frequently and remain actively involved in their care. Photos and videos documenting the ant infestation are below.

DO NOT SEND UOUR LIVED ONES HERE…read more Pretty sure they are a big reason my dad passed away way sooner than he should have. They are not set up to take care of sick patients. The person in charge of nutrition didn't even know what meds my dad was on. He went downhill so fast there that we said we were calling 911. They ended up doing bloodwork and sending him after we said that. Got to the hospital and it turns out none of the bloodwork they sent was his. I'm pretty sure they fudged it just to get him out of there so they weren't liable.

Hospice of the Calumet Area is a high quality, care and support system for end of life patients and…read moretheir families. It is not an easy choice to make at such a difficult time but Hospice of the Calumet Area can certainly help comfort and help ease the pain and suffering by helping the patient and families cope and find empathetic help. It is comforting to know that hospice it there to help. It's not easy to write about but my beloved sister benefited from the care hospice services provided. They are a blessing to all in need.

Hospice of the Calumet Area provides compassionate, in-home hospice care to patients and families…read morethroughout Northwest Indiana and the surrounding Illinois communities. Our expert team offers comfort-focused medical support, pain and symptom management, emotional and spiritual care, and caregiver guidance--all delivered with dignity, respect, and compassion. As a nonprofit organization, we are committed to Cherishing Life by helping individuals live each day with peace and purpose, wherever they call home.