A bed and breakfast right in the middle of downtown. We went white water rafting and stayed here…read morefor the night. Perfect within a block to all the nice downtown restaurants and shops. The owners are fantastic and loved the rocking chairs out front to sit and eat ice cream from the soda parlor next door.

HIDDEN GEM! I ran…read moreacross this B&B as I was researching the area. My boyfriend and I don't need much and usually like to find off-the-beaten-path places but something about this little house in town spoke to me. I can not express how perfect it was for us! Very nice, character house and very comfortable. Rooms are cozy with antique furniture and a "your grandma's house" kinda feel. Breakfast was AMAZING.... I'm a southern girl and look forward to country breakfast and this beat out any breakfast I've had in a while! Price is VERY VERY reasonable for the hospitality and amenities offered. We are adventurers and adrenaline seekers so I wasn't sure how the B&B speed would work for us (we never want to be the "rowdy ones", coming in muddy or late and disturbing the "romanticals"). This Inn is perfect for EVERYONE. During our stay, there were 2 families with children, a backpacking couple, the musicians that played the Saturday night show at the local brewery, and of course us (rafting/biking/hiking and a little bit drunk each night). You will be comfortable here, no matter what you're speed. The best part of this whole experience is the Innkeeper, Luke, and his wife Layla. What an amazing, interesting guy! And so kind and hospitable. I would go back to this place just to get a chance to hang out with this guy more! STAY HERE. You'll love it.

Baymont (Previously known as Bay Mountain Inn) is an okay place to stay near Smoky Mountains. It is…read morelocated in Cherokee where everything is pretty expensive (water, good, activities) and part of the tourist trap. The hotel is one of the better options available in Cherokee for tourists and is decent to crash for a few days. If you check in at midnight, be prepared to wait for a good 30 minutes to be let in as the front door staff won't be immediately available. As for our room, it was clean, well-spaced and great for a holiday. Staff could improve on customer service but we didn't care much as we had a lot of outdoor activities planned during our stay. Complimentary breakfast was a big disappointment as nothing was made-to-order and we had to eat the same ready-to-eat food. Important note: There isn't much wifi connectivity in Cherokee except at this hotel and a few other spots, so that's something to consider while visiting Cherokee.

I don't leave many 2-star reviews but beware! It took them 35 minutes to add a night--he just kept…read moreclicking buttons. I didn't understand what I was seeing. I even tried to look over to see if he was playing a game on the computer. Also... They don't use the POS system for incidentals and the people who work here barely understand English. So they take your card and punch it in manually but don't really know what they're doing. I had booked through Expedia but since he had my card and put it in manually, I looked at my credit card statement and saw I was charged twice (one Expedia and one directly through hotel). So... I went to front desk and he had me talk to manager on his phone. The manager told me it was for incidentals, but incidental holds are usually for $1 until cleared. The manager even got mad at me. He is the type to defend his employees and get mad at customers. When I called my CC company, they confirmed I was indeed charged twice but one was being returned by the hotel. This is a clean hotel but they are inexperienced with your money, and the manager is rude and lied. After staying here for almost a decade when visiting Cherokee, I will not stay here anymore. The previous owners did a much better job. If you want to avoid credit card drama, I strongly advise staying somewhere else.

I've never experienced customer service this bad in my life. We showed up with a confirmed…read morereservation, only to be treated like we were an inconvenience from the moment we walked in. The staff was rude, dismissive, and couldn't care less about helping us resolve the situation--they just kept repeating policies instead of actually doing their jobs What's the point of booking a hotel if they won't even let you stay when you arrive? Completely disorganized, unprofessional, and honestly insulting. No apology, no effort to fix anything, just a cold "not our problem" attitude. Save yourself the frustration and book literally anywhere else. This place clearly doesn't value its guests at all.

Good location, great pillows! Breakfast is only fair and coffee weak AND I would stay here again…read more Employees very nice and engaging

This is one of the most peaceful places I have ever stayed. I have stayed twice now and will likely…read morestay many more times. In addition to peaceful, you have the famous Joey's Pancake House and Frankie's Italian Trattoria right down the road. These are great to have because I stay here for poker and don't always like to eat at the casino. You also have easy access to Waynesville and Lake Junaluska. The owners are very friendly and everything about this place is super laidback. Despite that, they keep the place incredibly clean. Whether you're here to hike, ski, go to the casino, or something else, Veda Inn is a much better option than any of the chain hotels. I really don't want to tell you this because I want it to remain quiet, but I have to tell the truth on my reviews. Enjoy your stay.

This was a great place to stay. Close to a host of restaurants and just a short drive to Cherokee…read more For the value you get lots!!! It has everything you need for a comfortable stay. Very quiet and clean. Two balconies to enjoy the rambling stream in the back.

3 stars for the view. Thats all I can afford. Driveway is steep. Very steep. If it snowing or below…read morefreezing with ice, you're not going anywhere. We had room 214. All the rooms face the valley. Room 214 is the last room behind the hotel. Apparently they stick all the local workers back there. It was lovely to have someone working on their car, right in front of our room door. Add in some music and it was a party we didn't want to attend. Constant doors opening and closing until 1am. Than at 430, people getting up and moving about. Bed mattress was on its last leg. It would swallow you in the middle of the night. Couldn't get the heater/ac unit to turn off. It would shut off for about 3 seconds then come on again. If it had a name, it would be called "The EX". Other than the view, I see no reason to return.

Not sure where to start. The Weed smoking neighbor that was so strong we could not sit on deck? The…read moresticky floors? Dirty walls? Unfriendly staff? Harassment over my ESA animal? Hard beds? I could get very lengthy here, but I will not bore you. Pay a extra few dollars and get a nice hotel. This is a non-American ran establishment. Don;t stay here

Not a bad stay! We made our reservation last minute as it was the spur of the moment trip. The room…read morewas clean and welcoming just like our previous stay. I wasn't a big fan of the outdoor furniture in the room; it made it hard to enjoy our meal. The tv could have been bigger for the size of the room and the distance from the bed it was hard to get a comfortable angle to watch movies. The check in service was good!

Visiting Cherokee for the Labor Day weekend, I booked the Great Smokies Inn through Expedia. The…read morestaff provided friendly service. There was plenty of parking available. The hotel was in walking distance of dining and shopping venues. I was impressed by the cleanliness of the room. The bed was comfortable and the room had the amenities I needed. I was in the room much as I got out to enjoy the weather. The only issue I encountered was the outdoor chairs being used for indoor furniture (metal framed with wood slats and no cushions). Not very comfortable trying to watch the game or use my laptop. Good hotel for the price.

I remember telling my wife the last time we were here that if I could build my dream cabin-it would…read morebe the Balsam here at the lovely and cozy Swag. Two bathrooms, two steam showers, sauna, living room with fireplace, outdoor balcony with fireplace and shower, and it's right across the fence from our nations most popular park-Great Smokey Mountains National Park. We walked right out our door to hike. Nearby trials take you to waterfalls, waterwheels, and the spectacular panoramics from atop Gooseberry Knob or Hemphill Bald. We returned from one of our hikes just in time for the Swag's stellar bbq picnic. That leads nicely to the food and service which is as good as it comes-and frankly what you can expect from a Relais and Chateau. Tables with your names for breakfast and dinner, nightly bites during happy hour, and even lunches to go for your adventures. Which, for us even included horseback riding at the nearby stables. Naturally, they were waiting for us when our ride ended in one of their electric fleet of Volvos to whisk us back up the windy road into a vacation of our dreams!

We have just enjoyed a wonderful fifth annual July visit to The Swag to celebrate our 56th wedding…read moreanniversary. The Swag is a premier lodge nestled on a mountainside in the Smoky Mountains high over Waynesville NC. It offers spectacular views, immediate access to the Great Smoky Mountain National Park by simply walking through a gap in the fence outside the main lodge, fine dining, pickleball courts, a spa, and a small gym and pool. An expert naturalist is often in residence and conducts a variety of activities, including organized hikes, talks about wildlife (bears, coyotes, bioluminescence and other interesting aspects of the natural world).  Other activities include a presentation on coffee making by their barista and wine tasting sessions. But if all you want to do is just have a wonderful place to  relax and enjoy being in the great outdoors, The Swag is one of the best places you can go. The Swag is a Relais and Chateaux resort so accommodations are excellent and range from a comfortable, well furnished bedroom for two to a cabin suitable for an entire family. À la carte breakfasts, packaged lunches (including backpacks and water bottles if needed), and four-course dinners are included in the daily rates. The lunch and dinner menus change daily, but dinner entree choices typically include beef, seafood, poultry and vegetarian options. On Wednesdays and Saturdays there is a mountain top lunch picnic with abundant food. Thursday evening is barbecue night. Food at The Swag is locally sourced and quality standards are exceptionally high.  Service at The Swag is truly exceptional. Every employee is focused on making sure all of your needs are met. The kitchen tries to accommodate any special requests. Much of the resort's clientele return year after year, and guests are automatically offered a return reservation for the same time and accommodation next year at the time of checkout. This is great for established clients and has allowed The Swag to build a large band of loyal followers, including us, but this does make it harder for first-timers to get a reservation for a time and accommodation they would like. My advice is just keep trying!  We got our first reservation after many tries when someone cancelled while we were on the phone with the lodge trying to get one. Tradition means a lot at The Swag, and that is a good thing. My only suggestion to them is to consider adding an à la carte section to the dinner menu as many other fine dining establishments do. It would give the kitchen more opportunity to try out dishes before adding them to the prix fixe choices and allow guests who may not want a full four course dinner every night an alternative. I realize that this would complicate the traditional pricing scheme, but that should be manageable.

Average hotel. The room was spacious with a love seat, desk and coffee table. Hot tub and outdoor…read morepool available. Good location to do activities in Cherokee downtown. Elevator was broken.

Pros: nice and helpful staff. Indoor access rooms with balconies…read more Cons: not really clean (stained coverlet and hair on bathroom floor), there is NO breakfast other than coffee, juice and box of small muffins from Walmart. No access to dining room area. Images are all VERY misleading. Will not return.