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Jamestown, ND

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Comfort Inn

2.5 (24 reviews)
ModerateHotels
Open • Open 24 hours

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Kathy S.

Front desk girl was nice but young. Found out our room was on the second floor with no elevator. She said she had no rooms on the first floor. Found out later she had no King suites on the first floor but didn't offer a double that they had. Thankfully, some nice young men helped us carry our luggage upstairs. On the positive side, bedding seemed clean and tv worked, although very small. Bathtub faucet drips constantly. Couch was filthy. Room smelled of smoke even though they are supposed to be non-smoking. Ice bucket said "shower caps" on the side and was dirty and without a liner. Desk girl provided a new one but had to give a trash bag as she couldn't find any liners. The place is obviously being updated as there is dust and new furniture in boxes around the building. Breakfast was mediocre with tables not cleared and flies around. No laundry services for guests. Front desk girl offered to wash our clothes in their washers. I expect a lot more from a Comfort Inn, especially considering how prices for hotel rooms have risen dramatically. * Had to amend review when I got ready to take a shower. There is MOLD on the shower curtain, the towel rack is falling down and the tub doesn't drain. I wish I'd never taken a shower. *brought all of this to manager's attention. She was VERY accommodating and I am happy with OUR results. I hope that when the place is finished and staff is reviewed and held accountable, this will meet the expectations of a Comfort Inn.

The good: Friendly front desk lady. Soup available in the lobby. Coffee, tea, etc. also available at all hours. The bed was comfortable and the pillows were nice. The heating / cooling was quiet and worked well. Good price. The concerning: (Not the hotel's fault...) OBNOXIOUS hunters wandering the halls late at night and at 5:15 a.m., loud, laughing, absolutely no regard for others who were sleeping. Ugh. Body hair in the tub. A PILE of body hair in the corner of the bathroom. I don't like body hair in my own bathroom, but to see a pile like that in a hotel room was....hard to take. (I chose not to use the shower.) The room was tidy, but not clean by any stretch of the imagination. Dust on everything, as if the room hadn't been cleaned in a couple months. Smeary smudges all over the microwave front. During Covid-19, this shouldn't be something travelers have to deal with. Things should be spotless. I have a sneaking suspicion that the room was spot-cleaned, not thoroughly sanitized like all hotels are doing these days. The bathroom counter didn't feel or look clean, either, especially under the tray that held the shampoo, etc. (More body hair with a crusty film that indicated it hadn't been wiped down after multiple splashes had hit that corner and dried.) I would not recommend this hotel. It's possible they are short staffed, as many businesses are these days, which is hard. At the same time, I wanted to share my concerns about how dirty my room was.

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3 years ago

the maid are pretty much in charge. don't take your kids here, this place is not kid friendly.

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Comfort Inn - hotels - Updated October 2026

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