Had a hot Christmas 76 degrees -air didn't come on --call Allred and they were there within the…read morehour --it wasn't even a unit problem it was a problem at our light pole --they stayed and made sure it was all up and going after the City fixed our streets problem --Definitely recommend --super nice

Can't recommend. Called due to an element staying on when the furnace turns off. I had to work…read morewhile the wife stayed home for the technician to arrive. He takes the thermostat off and checks it out and tells the wife it's something inside the heater and his boss said they can't get parts for it. Leaves but sends the bill for the service call. Wife called Glenn Best next. Guy shows up and fixes it in less than 30 minutes. Double Stack Sequencer guys, he had one in his truck. (For future reference).

wouldn't repair a Samsung refrigerator in Pontotoc. says they work on appliances. either Pontotoc…read morewas too far or they don't really fix refrigerators. won't ask them for help again.

Mr. Herring is great to work with. He got here quickly and did a thorough check of my AC unit, and…read morethankfully was able to resolve my problem. He is extremely nice and professional and his rates are very competitive. I highly recommend him.

Great service professional and knowledgable. I've used them for service calls as well as installing…read morereplacement units.

This is my third home to live in and still use M&M. Everytime they have come when they said they…read morewould and performed the work as requested and often spent time explaining to me what they were doing and why and always answered all of my questions. You tend to have one person come out and you like them and then the next time you have someone come it is someone different and the thought is "I wish _____ would come back, he was nice and professional" - but the next person that comes is just as polite and professional. I really love being texted a name and photo of who is doing the work and when they will be there and i have always been called a few minutes before they arrive letting me know they are on their way. I really like that. I would highly recommend them for sure.

Called out for service, turned out to be tripped breaker, reset, charged me $100 service call plus…read more$75 for 1/2 labor. They did the initial install for me. Guess he charges $150.00 an hour. Won't call them out again, plus reeked of beer. I only get gouged by someone one time them I'm done so you have now lost any further business from me. Sorry

These guys have been able to diagnose and repair problems with our unit quickly and professionally…read moreon a couple of occasions. What has stood out though is they have done so on a moments notice. Responding to after hours calls with not just reply but actually coming out late at night to do a repair so we could have a cool home as quickly as possible. That is huge in the summer. If you are in a pinch, call Kirk Electric.

We scheduled service with this company three separate times, and each time they failed to show up…read more After taking time off work to be available, we were left waiting with no notice. When we called to check, we were told they had gone to another job instead. This happened repeatedly with no accountability or respect for our time. Eventually, we were told they would "call us" to let us know when they could come--at that point, we gave up and hired another company. Extremely disappointing experience. I would not recommend them if you value reliability and clear communication.

This is by far the worst appliance dealer I have ever dealt with in my entire life! if I could…read moreleave NO star I would! The office staff is rude and incompetent on how to run a business! The repairman, doesn't show up when he is supposed to! They lie to your face and talk to you like your a dog! Once the work is completed, it's not done correctly!