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Comfort Engineering

1.0 (1 review)
Closed • 7:30 am - 4:30 pm

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4 months ago

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Tutor's Appliance Service

Tutor's Appliance Service

(18 reviews)

These folks are liars! I had them come out late one night and because it was late he seen the issue…read morebut had to come back with the whole crew. They came back with more people and found that it was a city sewage blockage. The crazy thing is they closed out the work order stating it was completed and they came in and snaked the blockage, only that they never came to the house. Then today I called and the tech told the office he called the city and that the city hasn't done their repairs. I then called the city and they personally told me to my face they fixed it a long time ago. So they lied about fixing it, lied that the city hadn't done their jobs. These people need to be put out of business! This is terrible!

Just an FYI... I needed an appliance repair because Brittany with Tutor Appliance failed to write…read moredown my appointment when I called Monday. They called this morning and said they could come. They showed up turned my dryer on and off, told me it was an idler pulley and that the office would call me in a couple of days with a price on the replacement parts and how long it would take to get them. I was presented with a 134.06 bill for the 3 minute visit. I had called James Smith after Tutor failed to show Tuesday. I called back after the visit this morning and asked him to come and repair it instead. He came with the part he had diagnosed over the phone; disassembled my dryer; vacuumed out enough dog hair to create a new one; replaced the part and put the thing back together again for a grand total of 155.15. I did verify the 134.06 would not go toward any repairs for Tutor. I would recommend against TUTOR APPLIANCE if you value your time and money!

Comfort Engineering - hvac - Updated May 2026

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