Great service!!! They were even able to reduce the cost of my home insurance. Easy transaction…read moretoo. Very happy.

I've had horrible customer service with John at the Fort Walton Beach location. I've been…read morecancelled twice for my homeowner's insurance through no fault of ourselves. I cancelled a commercial policy on a vehicle and they cancelled our other two cars instead - we drove without insurance for the last week - not knowing. They never answer their phones - you are on hold forever. John ignored several emails from me and sent me a email apologizing for his lack of customer service. Do not use this agency- you will regret it.

Well, I finally found in all my travels. Someone that actually knows something about customer…read moreservice and is truly pleasant to be around at her job Angie at the West Boynton Truist off of military Trail is an absolute joy to deal with always upbeat and happy to help with whatever you need, my wife recently needed some bank statements for our taxes, went to the Truist on Congress in Boynton the most horrible experience you could imagine we live about a mile away from it, but we still drive out to military to that branch because Angie makes it worthwhile. Hope somebody in upper management and true sees this because she is truly an asset to your company

They closed my account without my knowledge or approval and refuse to give me my interest up to the…read moredate of my accounting closed. It took them almost 2 weeks to acknowledge a cashier's check they said it was fraudulent I said it's a cashier's check from TD Bank call them The banking staff was very good and helpful but their hands were tied once they made a phone call to the upper management. I personally don't want anything more to do with the bank ever. I doubt anyone from truest will acknowledge and try to help me

Communication (lack of). 3 days calls unanswered and no…read morevoice mail or call forwarding. Finally got a number which took me to the call centre where I was asked so many questions just to make an appointment. I have NEVER seen a customer in the bank yet no-one picks up a phone. Sorry! but they may have competitive rates but I need commication. In store staff polite thus 3 stars but will not answer a phone

Around 8:15 I attempted to use the ATM. It took my info but didn't dispense. Bank manager appeared…read more While I clearly knew inside banking was 9 o'clock. I thought she would stop and listen quickly or suggestion. She quickly explained that the machine looked OK as she passed it, and told me they would be getting a new one. (I already knew that.) As she passed, she said "You're OK mommy!" many thanks to Margie at Shadowood Truist. I repeated the same message to her about my banking info that was in the machine, but no dispensing. I've been compromised before at bank Atlantic, the same way Margie immediately took my name and phone number. She called me later after she looked at my account and saw no activity. This was very important to me because I was leaving in two days for Lisbon, Portugal. Thanks again, Margie! I didn't want to drive off and get scammed again! - Linda Foster

Pierre is a awesome. I WILL RECOMMEND HIM FOR…read moreSURE,EXCEPTIONAL PIERRE service is marked by efficiency and punctuality. Working with HIM has streamlined our business and boosted productivity. I was impressed by HIS commitment to going the extra mile. PIERRE helped us stay ahead of the curve in our industry.

Best Tax Accountant I ever had! The first day I met Pierre he told us that we shouldn't worry about…read moreour tax problem. That he would take care of it. We provided him with all of the documents he needed and he did an amazing job. He saved us from spending several thousands of dollars in fees. I sleep very well at nights knowing that I have an accountant who is reliable and takes great care of our business and our personal taxes and all of our accounting needs. Thanks Pierre and PLS!

Yesterday I left a note so great review about not being able to get in contact with anyone at the…read moreFirst Choice Credit Union while trying to order and activate my debit card in my electronic wallet. I was put into a queue and that's where I would remain because no one would answer the phones. Well I had the pleasure of speaking with Brad today to rectify the problem. He explained the problem that they are having and went into the system and fixed my issue. He called me back and walked me through it and everything was taken care of. I really appreciate that he made sure that everything was good with me. That is the customer service that I am used to with First Choice Credit Union!! I have been a customer with the FCCU for over 27 years, and I will continue to be as well. Brad thanks again for all of your help!!

The absolute worst customer service! I needed to get a new debit card, took almost 2 months of…read moretrying to get through on the phone. Their call waitlist is ridiculous: "You are number 16 on the queue". Service reps once you do get through are rude, and not knowledgeable. Have been a customer for many years and they used to be great, but nothing lasts forever. Typical effects of cost cutting on the front lines. I'll be switching to a full service bank soon..

Warm welcome and a very knowledgeable agent. Todd Heptig handled our first transaction at Truist,…read moreopening our new account. Looking forward to working with Todd in the future

This is a lovely location, directly on Federal Highway. There was plenty of parking available. The…read morebuilding is small but looks very new and well put together. I immediately felt very comfortable walking in due to the design and lighting: thanks for that attention to detail! The space to write out deposit slips is smack in the middle of the room directly opposite walking in, so... easy to find LOL When I finished doing my thing at that area, there was another person talking with the only cashier, but another employee noticed and immediately walked over to help me at the other cashier window. Very friendly! The count-cash-machine is pretty cool.

Customer service experience was exceptional. They had adequate staffing for a Friday, no long lines…read moreor waiting on a Friday.

So if you do business with a Credit Union anywhere in the US you can come here and do business such…read moreas deposits and withdraws. This branch used to be located on PGA BLVD. Anyways they have a small satellite office of Palm Beach Community Credit Union and Gold Coast Community Credit Union. They have about 4 drive thru lanes open always.