The staff is really nice and helpful and I love my therapist. They have a lot of different…read moretherapists in this group and they helped me find the right fit for what i was looking for at their Upper Arlington location. I highly recommend this place for women's care!

Their staff is amazing. They have a conversation with you to try and place you with a therapist…read morethat will suit you, and It's super easy to change if you don't vibe. I've been going there for two years and they're awesome.

I've been going to Concord since fall 2019, and I've made so much progress since then! Connor is…read moresuch an amazing therapist! He gives me advice, validates my feelings, and gives me coping tools and ideas to improve my life. He's helped me with past traumas and got me in with my psychiatrist, Dr. Solis. I've gone from seeing him on a weekly basis to seeing him once a month! I truly don't know where I'd be without him. Dr. Solis has been really helpful at finding the right medications for me, and helps me manage them well! My only complaint is that sometimes I run out of refills at my pharmacy but she had already put them in. I'm unsure if that's just a technical difficulty or not.

4 miss to get an appointment with a counselor. A YEAR to get a psychiatrist for me mgmt. Maybe how…read moresome new people.

Not familiar with the area I was pleased to find services available for counseling in the area…read more Well pleased with my experience.

As a former colleague, Erin has amazing clinical knowledge and skills. She works diligently to…read moreprovide holistic, trauma centered care to her clients. Erin also has solid ethical integrity. If you're thinking about counseling, I would highly recommend.

Lisa A. Hartman has been my counselor for quite some time and I feel extremely blessed in having…read moreher guidance. She is exceptionally insightful, extremely experienced and quite knowledgeable with the abilities to understand not only my emotional state but also can acknowledge exactly what I'm going through and how and why I'm feeling the way I do. Her treatment not only leads me to a better understanding of myself but then guides me to a place where I can actually change my actions and reactions, giving me a much healthier and positive outlook. I am extremely fortunate in being one of her clients! Millee Coleman

Tyler leonard sent me billing information about reimbursing my money.. September 5th and it never…read moreshowed up back in my account. He refuses to take my calls or return my emails. So I definitely wouldn't recommend this company or ndassesments they work together and neither one refunded my money so there's got to be money problems. Besides the lack of communication amongst them. Brian Davis Trevor and Tyler have only caused me a headache and glad that I didn't need them need them...and I'm not in any legal trouble or court system.

I was tasked with completing a SAP to return to duty for work in 2020 Directions counseling got me…read morein quickly and helped with navigating getting back to work. 4 years later an issue arose with my return to duty paperwork and the team here immediately returned my calls and gave me all the support needed to get these issues cleared. I greatly appreciate the help and support given and would recommend them to anyone.

So last week was my first time here. I got lost as it's in like a business plaza. But it's in…read moreGahanna and off Hamilton rd. Ms Jennifer is the sweetest women that I've ever meet! I'm 32 and finally decided to come to therapy to tale care of my mental health and she has helped me with so much all ready. The place is so clean they do offer water and coffee. They do follow covid_19 rules and regulations. They have these speakers in the hallway that plays smoothing sounds as a extra precautions to know that what you talk about in your session is kept private Because the rooms are so close. Can't wait to come back next week!

The care given my the trained staff is amazing, but my review is specifically related to the office…read morestaff and specifically the office manager. He will, rather than let you know there's an issue with insurance so you can cut back on sessions or make other arrangements, wait until the last minute and immediately charge you the full amount. It's a shame, as this would be otherwise a great place. As it is I cannot recommend that anyone looking for help go here.

I was struggling with my mental health for so long. A friend of mine suggested contacting them, as…read moreshe also has a therapist from there. It was the best decision I made. I have done so well since linking up with my therapist. Totally recommend.

My card was charged without any authorization, and fraudulently. My therapist saved my card on…read morefile, and it was never advised or myself given paperwork, that my card could be randomly charged for random amounts without me knowing or authorizing any payment. Chris from billing advised she was told by the CEO MK Wright to charge payments on accounts with balances? That is FRAUD and i genuinely don't think you all understand that. Me saving my card on file for ease of payments, does not authorize you to take payments for any amount whenever you want, since i have a balance. that is not only fraud, that is illegal. I will be reporting this to the Ohio Medical Board as well as an official complaint, as this is completely illegal and fraudulent. You can have MK Wright call me back, since apparently she is the one "authorizing" her employees to run cards for amounts she picks whenever she wants. That is NOT legal and is the literal definition of fraud. The payment that you tried to take, has been reported as fraud, and I no longer wish to work with your office due to MK Wright, your CEO and her ridiculous "processes". I have been going to Serenity for therapy since 2019 and have NEVER not once had anything sent to collections and have always paid my balance in full. There has never been any issues with me paying my balance, and me taking 2-3 weeks to reply is not IGNORING Serenity Billing, I have a life and a child and as i stated, my balance is ALWAYS PAID. I have had issues in the past, confirmed and documented within my texts with my personal therapist, that MK Wright likes to try to push payments through without asking clients, and it has happened to me before. Thankfully that time, my HSA card rejected the transaction but I have multiple emails and proof showing where Serenity (Billing and or MK WRIGHT) has tried to run my card without my explicit permission. I'm not too sure why you, MK, think that you can give your employees permission to run a card that does not belong to you, but I can assure you that is illegal and fraudulent and I will be escalating this however it needs to be escalated, to make sure that this doesn't happen to anyone else that maybe can't afford for you to be running cards for random amounts without any permission.

if you, yourself, are committed to getting better, they are committed to help! If you put the work…read morein they will be with you every step of the way! Non judgmental. They literally, and genuinely just want to help. When they say they care, they mean it! Hands down the best counseling I have ever received! Great facility. Great location. They have some of the best counselors in Columbus. If you struggle with any type of addiction or substance abuse I would HIGHLY recommend giving Ray of Hope a chance. I've been with them all of 2024 and I can personally say my life would not be the same without their help. I completed the IOP program at the beginning of the year and still meet with the Wonderful Miss Lesley on a weekly basis. Thank you to all the staff at Ray of Hope for all your continued help and support!

500$ bill thanks. Absolutely stay FAR away from this place. They said multiple times they accept…read moreunited healthcare but wait 2 weeks before telling me they don't. When I left they sent a 500$ surprise bill for drug testing which they tried to assure me there would be no surprises. I only went for marijuana use and they put me in a room full of straight drug addicts who talked about what gangs they were in before going into sober living. Even the counselor of the group had gang tattoos and was talking about gang related stuff for over 2 hours one day. Extremely unprofessional business, when u walk in it looks like they put it together a week ago. It's just a rented out office made to scam degenerate addicts who don't know any better. They know they cannot be sued because going through the legal process would cost much more than the money they intend to rip you out of. STAY AWAY