Better than expected results from eye lid surgery (blepharoplasty), within 10 days post…read moreoperatively. My eye sight and appearance improved beyond my expectations. No post operative complications. Excellent, Christian MD and staff.

From the owner: West Georgia Eye Care Center has been serving the Columbus community with exceptional eye care…read moresince 1951. The clinic has since grown to become the largest multi-specialty ophthalmic practice in the area, with nine ophthalmologists, one optometrist and a staff of more than 85 people.

My mother was referred to this facility by a doctor in Albany regarding a procedure. Though my…read moremom's medical records were sent to Dr. Cannon ahead of time, during the consultation, my mom was informed that the doctor could not perform the surgery due to a certain medical condition. Mind you, we drove my mother over two hours to attend this consultation/office visit. Had the doctor read the medical records beforehand, it would have saved us all a trip (time and money for the visit) - though I am sure the doctor is not complaining; he got paid. Of note, the two stars are because the person I spoke with about this situation was pleasant and understanding.

They are the absolute worst when it comes to patient time or consideration. Their attitude is poor…read moreat best. The receptionist yesterday told me you're 30 minutes behind schedule that is very good I should be grateful. I was so I walked out. I would suggest to go anywhere else, they don;t care about you as a patient.

I am in Las Vegas, I went to sleep with a contact in one eye. I woke up with a red eye and cloudy…read morevision and it wasn't clearing up. It was SO SCARY! I reached out to Dr. Gordy this a.m. (on a Sunday a.m.!) and he immediately eased my concern and sent a prescription of eyedrops in to the nearest pharmacy in Vegas. This is ABOVE and BEYOND service! I highly recommend Dr. Gordy. He's knowledgeable and he cares!

Gordy Eye Care rocks! The staff is professional, friendly, and very helpful. The office is clean…read moreand pretty. I'm never there for more than 30 minutes, they are quick and efficient. I have recommended Gordy Eye Care to everyone. A+++

My wife and I are patients of Dr. Joseph Ceravolo. Her cataract surgery is now complete. I still…read morehave mine to go. Everything went smooth as silk. It was 100% successful. This practice is fantastic. The staff are all pleasant and professional. Dr. C is a very nice man. He really listens, is direct, describes his diagnoses impeccably, as well as his plan for treatment and what to expect. He is no nonsense, while being kind and considerate. This was the first time my wife has ever had a doctor phone her the day after a procedure to check on her. Mookie is also a gem. Every person in this building is wonderful. Each of them seemed pleased that we chose their facility and made us feel comfortable and welcome. Bob and Betsy Papak

I rarely leave reviews, but this experience warrants it…read more I am a Registered Nurse with over 10 years of experience, and I chose North Columbus Eye Center for LASIK after a reassuring consultation with Dr. Ceravolo. I have significant procedural anxiety and made that very clear ahead of time. Unfortunately, the experience during the procedure itself was completely different. While my eye was held open under the laser, Dr. Ceravolo made multiple comments that indicated confusion, including statements like, "Did I press the wrong button?" and "What did I just do?" As a patient, hearing that in the middle of a procedure involving my eye was extremely distressing. When I asked if everything was okay, I was met with an aggressive "it will be if you would just hold your eye open and look at the laser". From that point forward, his demeanor became increasingly frustrated and aggressive, with repeated sharp instructions directed at me despite my clear anxiety and efforts to comply. Following the procedure, he performed a very brief exam, and left without any reassurance or communication. I left feeling distressed and at fault. At my follow-up appointment the tech immediately acknowledged awareness of my case and apologized for Dr. Ceravolo's behavior, indicating that it had been discussed among staff and that this conduct was not out of character. Additionally, while waiting in the exam room, I overheard Dr. Ceravolo having a personal conversation about coworkers DIRECTLY outside my door. The remarks included staff speaking negatively about coworkers, references to a hostile work dynamic, Dr Ceravolo saying the other doctor in his office "doesn't want to go to jail and can't afford divorce" and a statement about someone "going full Russian" on another individual. Additionally, there was a lapse in my post-operative care instructions. This experience was not only distressing but fell significantly below the standard of care and professionalism expected in a surgical setting. I have never encountered this level of unprofessional conduct from a provider. I emailed them and received a message stating that "Dr Ceravolo is very professional and if you'd like to speak with him he's more than willing". If this review helps even ONE person go to West Georgia Eye instead of North Columbus Eye I've done my job.

I was referred by my local ophthalmologist for damage on my right cornea. The staff were polite and…read moreprofessional. Dr. James Brooks was the rudest experience I have ever had with a professional in any profession. That's pretty bad as I work in health care and deal with providers everyday. I feel sorry for his staff and the people in his personal life if that is how he treats someone who pays for an interaction with him. Also as a provider, I do not trust his diagnosis, because he obviously did not care about me as a patient by the rude way he spoke to me and condescending way he dismissed my ophthalmologist's concerns. Strongly do not recommend.

Dr Henslee is the best. 5 stars out of 5 stars. Everyone in…read morethe office kind and helpful. Even in the optical shop.. Sincerely Terri Ninsananda

I confirmed that my insurance was accepted when I scheduled my appointment. Then, I waited ~1…read moremonth. When I checked in on my appointment day, the receptionist told me that this location does not take my insurance. Other locations do accept my insurance. What?? Stay AWAY from this place. They don't know what they're doing.

I want to take a moment to recognize Shakela for the wonderful customer service she provided to me…read moretoday. She answered all of my questions regarding my daughter's glasses and took the time to help me understand my insurance and appointment scheduling. She made me feel very welcome and comfortable, and I truly appreciated her patience. I had several questions and concerns because I wasn't familiar with how everything worked, but Shakela never made me feel like I was bothering her or asking too many questions. She was kind, patient, professional, and genuinely willing to help. It is such a great feeling to call a place and receive this level of customer service. Shakela made my experience so much easier, and I am truly grateful for her assistance. I will definitely be referring this location to my coworkers and friends at Fort Benning, where I work, as well as to my family. Thank you, Shakela, for making my experience such a positive one!

My husband called to schedule an exam for watery eyes. After booking online, the receptionist…read morecalled to tell him not to come if he was experiencing symptoms that could possibly be pink eye (conjunctivitis) which doesn't make sense because that wasn't his issue and there's no way he could've been diagnosed over the phone. He kept the appointment and the doctor that saw him, although friendly told him that he was boring because nothing was wrong with him at all. Didn't recommend any eyes drops for dry eye or anything. Finally an eyeglass prescription was written at the end of the visit with his name misspelled. He purchased a pair of glasses and the next day had to go to the ER where he was diagnosed with Bell's Palsy. How, if doing a thorough eye exam do you miss that when given the symptoms and presentation but chat GPT was able to tell him to go to the ER. I know the market is suffering but you shouldn't place more emphasis on getting a sale than actually caring for your patient. Please do better. He could've been diagnosed and treated sooner if you would've paid closer attention to him As a person and a patient.

The whole process was handled flawlessly by the team. From vision health to cataract surgery they…read morehandled every aspect of my care.

First of all, this is by far the best place to get glasses or shades in Columbus. They have a huge…read moreselection of designer frames like Calvin Klein, Lilly Pulitzer, Coach, Ray Ban and Nike. They also have lots of affordable options to suit adults and children. This is the only place I've seen a large selection of sports protective eye wear as well. You can also get contact lenses and reading glasses here as well. It's a total one stop shop. Most importantly, the opticians are friendly and knowledgable. They are experts at crafting and fitting lenses of all types. If you are looking for optical in Columbus, I wouldn't go anywhere else!

I've had to make two appointments with this office, and both experiences were frustrating. The…read morefirst time, no one told me the appointment was virtual -- something I can't do due to a hearing issue. The second time, I was late (my fault), but in both cases, trying to reschedule was met with indifference. The front desk staff seemed uninterested and unhelpful, as if they didn't care whether I was a patient or not. On top of that, a couple of years ago I needed the frames on my glasses replaced, and it took three months to get them back. I called multiple times, was told someone would follow up, and no one ever did. Eventually, they blamed their third-party vendor, but they didn't seem concerned about the delay or the lack of communication -- just business as usual. In my opinion, if that's the level of service they accept, maybe they need to reconsider who they're doing business with. I've liked the doctors I've seen here, but the customer service and follow-through from the rest of the team leave a lot to be desired.

Experience was 5 stars from beginning to end. Greeted as soon as I walked In. Receptionist was…read morefriendly, thorough and fast. Shay took me back to get my screenings within 10 minutes of arrival and provided great customer service throughout. Doctor Leary listened to all of my concerns, addressed each one with me, and gave a comprehensive exam. Eyewear selection and purchase was a breeze and my tech made sure to explain the various options and pricing with me. Would wholeheartedly recommend.