The whole process was handled flawlessly by the team. From vision health to cataract surgery they…read morehandled every aspect of my care.

First of all, this is by far the best place to get glasses or shades in Columbus. They have a huge…read moreselection of designer frames like Calvin Klein, Lilly Pulitzer, Coach, Ray Ban and Nike. They also have lots of affordable options to suit adults and children. This is the only place I've seen a large selection of sports protective eye wear as well. You can also get contact lenses and reading glasses here as well. It's a total one stop shop. Most importantly, the opticians are friendly and knowledgable. They are experts at crafting and fitting lenses of all types. If you are looking for optical in Columbus, I wouldn't go anywhere else!

Fast, efficient, patient. The doctor had a wonderful'bedside' manner. Listening and answered all my…read morequestions. Most of all he carefully explained every test for my eyes then showed me the results. Their eye glasses are cheapest, even when I added my old Ray-ban sunglasses.

Very nice, professional staff Plenty of frames to choose…read morefrom - inexpensive and covered by most insurances Not long wait times

Their website says they accept all insurance....but they don't. Definitely false advertisement.read more

This place sucks! 47 minute wait just to pick up my new prescription. Come on!! Why does it take…read moreso long? Just give 'em to meeeee. I'll sign anything... just hand them to me.

First Time Customer. Didn't have an Appointment, was in a jam, had ran out of contacts. They worked…read moreme in when every other shop was a week out. The Facility is Very Clean & Neat with Lots of High Tech State of the Art Diagnostic Equipment. The Exam is VERY thorough with every detail explained. I now can Now see Better than I have in years. Special Thanks to Dr. Rossello & Staff

For me, it was extremely poor customer service. Unfortunately, I came across a very rude staff…read moremember.

I am in Las Vegas, I went to sleep with a contact in one eye. I woke up with a red eye and cloudy…read morevision and it wasn't clearing up. It was SO SCARY! I reached out to Dr. Gordy this a.m. (on a Sunday a.m.!) and he immediately eased my concern and sent a prescription of eyedrops in to the nearest pharmacy in Vegas. This is ABOVE and BEYOND service! I highly recommend Dr. Gordy. He's knowledgeable and he cares!

Gordy Eye Care rocks! The staff is professional, friendly, and very helpful. The office is clean…read moreand pretty. I'm never there for more than 30 minutes, they are quick and efficient. I have recommended Gordy Eye Care to everyone. A+++

I was on time for my appointment at 9:30 this morning. There…read morewere no other customers to be seen. Lolita Deck told me to sit down and wait. I told Lolita Deck, I prefer to stand. At that point it took 10 minutes before I was checked in. I went back for the eye exam promptly after that. The employees were all friendly and professional. The exam was completed in about 15 minutes. That employee told me to look at glass frames. I was told again by Lolita Deck to sit down and wait. I told her again I prefer to stand. I am an older male almost 67 years old. Sitting down puts a strain on my hip. She sat at the front area complaining about how employees acted while she was on vacation. After 1 hour of standing and waiting patiently the second customer came out from their eye exam. I ask the second employee that had been sitting with Lolita Deck for about 30 minutes,how much longer do I have to wait to make my choice of glass frames. That employee acted surprised that No one had helped me. She started to help me. While trying to help me she checked in 5 more customers. Gave 3 more customers their new glasses when they came in the store. Now 1 more hour later I am still in Visionworks trying to get my glass frames and final bill. During the last hour Lolita disappears from the front helping with customers. Lolita Deck business card says general manager. If this is the best Visionworks can hire for general manager it's a sad reflection on Visionworks. I will pickup this pair of glasses when ready. I will schedule my appointment next year. If Lolita Deck is still the general manager, then you have lost a customer for life. Lolita Deck store # 489 D is a sad excuse for an employee.

I have used this Vision service for 6 years. They have offered superb service. I especially like…read moreDr. Clark. He has always shown patience in working with me. I am very difficult to work through an eye test and he has always been kind and patient with me. I really hate to see him retire, but I wish him well.

I've had to make two appointments with this office, and both experiences were frustrating. The…read morefirst time, no one told me the appointment was virtual -- something I can't do due to a hearing issue. The second time, I was late (my fault), but in both cases, trying to reschedule was met with indifference. The front desk staff seemed uninterested and unhelpful, as if they didn't care whether I was a patient or not. On top of that, a couple of years ago I needed the frames on my glasses replaced, and it took three months to get them back. I called multiple times, was told someone would follow up, and no one ever did. Eventually, they blamed their third-party vendor, but they didn't seem concerned about the delay or the lack of communication -- just business as usual. In my opinion, if that's the level of service they accept, maybe they need to reconsider who they're doing business with. I've liked the doctors I've seen here, but the customer service and follow-through from the rest of the team leave a lot to be desired.

Experience was 5 stars from beginning to end. Greeted as soon as I walked In. Receptionist was…read morefriendly, thorough and fast. Shay took me back to get my screenings within 10 minutes of arrival and provided great customer service throughout. Doctor Leary listened to all of my concerns, addressed each one with me, and gave a comprehensive exam. Eyewear selection and purchase was a breeze and my tech made sure to explain the various options and pricing with me. Would wholeheartedly recommend.

Extremely lazy and rude staff. Would not recommend to anyone and will not be back. Terrible…read moreexperience

My appointment was at 2, but because of road work I arrived at 2:05!!!! They cancelled my…read moreappointment because I was 5 minutes late. I've used them for years. How terrible for business. I will never use them ever again. What an absolute joke!!!!!!!! Laziest staff ever. I took off work and everything. I mean absolute jokeee!!!!!!!!!!

My wife and I are patients of Dr. Joseph Ceravolo. Her cataract surgery is now complete. I still…read morehave mine to go. Everything went smooth as silk. It was 100% successful. This practice is fantastic. The staff are all pleasant and professional. Dr. C is a very nice man. He really listens, is direct, describes his diagnoses impeccably, as well as his plan for treatment and what to expect. He is no nonsense, while being kind and considerate. This was the first time my wife has ever had a doctor phone her the day after a procedure to check on her. Mookie is also a gem. Every person in this building is wonderful. Each of them seemed pleased that we chose their facility and made us feel comfortable and welcome. Bob and Betsy Papak

I rarely leave reviews, but this experience warrants it…read more I am a Registered Nurse with over 10 years of experience, and I chose North Columbus Eye Center for LASIK after a reassuring consultation with Dr. Ceravolo. I have significant procedural anxiety and made that very clear ahead of time. Unfortunately, the experience during the procedure itself was completely different. While my eye was held open under the laser, Dr. Ceravolo made multiple comments that indicated confusion, including statements like, "Did I press the wrong button?" and "What did I just do?" As a patient, hearing that in the middle of a procedure involving my eye was extremely distressing. When I asked if everything was okay, I was met with an aggressive "it will be if you would just hold your eye open and look at the laser". From that point forward, his demeanor became increasingly frustrated and aggressive, with repeated sharp instructions directed at me despite my clear anxiety and efforts to comply. Following the procedure, he performed a very brief exam, and left without any reassurance or communication. I left feeling distressed and at fault. At my follow-up appointment the tech immediately acknowledged awareness of my case and apologized for Dr. Ceravolo's behavior, indicating that it had been discussed among staff and that this conduct was not out of character. Additionally, while waiting in the exam room, I overheard Dr. Ceravolo having a personal conversation about coworkers DIRECTLY outside my door. The remarks included staff speaking negatively about coworkers, references to a hostile work dynamic, Dr Ceravolo saying the other doctor in his office "doesn't want to go to jail and can't afford divorce" and a statement about someone "going full Russian" on another individual. Additionally, there was a lapse in my post-operative care instructions. This experience was not only distressing but fell significantly below the standard of care and professionalism expected in a surgical setting. I have never encountered this level of unprofessional conduct from a provider. I emailed them and received a message stating that "Dr Ceravolo is very professional and if you'd like to speak with him he's more than willing". If this review helps even ONE person go to West Georgia Eye instead of North Columbus Eye I've done my job.