- 6/5 Stars -- Exceptional Care and a True Life-Changer! I…read moregive more than 5 stars to Olivia Rose at Mizzou Therapy Services inside the Missouri Orthopaedic Institute. After my right total knee replacement on May 18, 2026, I ran into major delays due to an outside rehab facility losing paperwork and failing to submit for insurance pre-authorization. By the time I finally started rehab 15 days after surgery, complications required me to undergo a manipulation under anesthesia (MUA). It was a painful setback, but getting into therapy right away with Olivia Rose made all the difference in the world. From day one, Olivia was absolute perfection. I often joked with her about being "mean" to me during our sessions, but in all reality, her persistent drive, incredible knowledge, passion fir her trade, and top-tier expertise were exactly what I needed. She knew how to push me through the toughest parts of the rehab process safely and effectively. Thanks to her dedication, patience, and unwavering belief in my recovery, I am now mostly pain-free and genuinely feel like I've been given a new lease on life. I also want to give a special shout-out to her colleague, Mackenzie Gerau, who stepped in seamlessly whenever Olivia was unavailable. Both Olivia and Mackenzie are extraordinarily kind, professional, knowledgeable, and put their whole hearts into their work. Finally, my appreciation also goes out to Dr. Aggarwal and his complete surgical team for doing an amazing job and providing phenomenal care throughout my knee replacement and MUA procedure. I highly recommend Dr. Aggarwal and his team at Missouri Orthopedic Institute to anyone struggling with severe joint pain. I thank God for placing Olivia, Mackenzie, and Dr. Aggarwal on my care team. Mizzou Therapy Services, Missouri Orthopedic Institute, and MU Health Care are fortunate to have them all.

We have used numerous orthopedic surgeons throughout our lifetime. All have been great. This was…read moreour first using this clinic, and though at a university setting and very busy from the time we arrived to the time we left the total process was fast, easy and great.

I've been here twice in 2 weeks. The first time I brought my 9 yr old grandson who had a sore…read morethroat, it ended up being strep throat. The 2nd time I went there I had something going on with my eye the Dr said it was a bacterial infection and called in eye drops. Both times I left there and drove across town and my prescriptions were already called in and being filled. Staff was nice and the wait both times was not that long. Highly recommended!! Thank you to ALL THE STAFF

their hours say until 3pm but that's a lie. I walk in at 2:15pm and they have "stopped taking…read morepatients for the day." worthless office

Dedicated staff. We had a good experience here and would recommend them. The only thing that could…read morepossibly be improved would be the food, but that's with any medical facility.

The CNA's and therapists were great! . The nurses on night shift, slapped me once and another…read morepunched my leg...other than that the rest of the nursing staff were great..The food was HORRIBLE!, Thank You CNA'S and physical therapists! I wouldn't have gone to Rusk if it wasn't for the terrible food!!Thank you CNA'S !!!!

Excellent service, facility, staff and doctors. When i had a question about my report Dr. Meyer…read morereached out to m me personally with a phone call and reviewed the report with me. He was very kind, reassuring, knowledgeable and affable. I highly recommend this facility. They were fast and efficient, too and I received my report right away.

Concerning Error in Report - Patients, Please Read Your Reports Carefully…read more Our experience with this radiology provider was unacceptable and should raise concern for anyone who values accurate, responsible healthcare. A radiologist reported on the condition of an organ that had been surgically removed months prior -- stating, in writing, that the gallbladder was "normally distended with no gallstones." The patient had no gallbladder at the time of the exam. This is not a harmless oversight. It reflects a serious breakdown in attention to detail, and raises questions about whether the images were truly reviewed or whether templated text was used without verification. We attempted multiple follow-ups through phone calls and the patient portal. No one from the facility ever responded. The only action taken was a quiet, unexplained addendum to the report stating, "patient actually is post cholecystectomy," with no apology or clarification. Patients: read your radiology reports carefully. If something doesn't match your medical history, say something--and insist on a response. These reports are part of your permanent medical record and are often used to guide future decisions. If you experience a similar error or lack of accountability, I strongly encourage you to file a complaint with the Missouri Board of Registration for the Healing Arts. Accurate diagnostics and professional integrity should be non-negotiable.

RUN as FAR as you can as FAST as you can from this doctor. Several years ago I was "treated?" for…read morekidney stones by this doctor. She did not inform me that my stones were too large to remove by laproscopy surgery and she did NOT inform me that she had NEVER done this surgery before. After a 10+ hours of surgery where the stones were not removed but imbedded in my kidney permanently - I am left to live in pain with frequent obstructions from all the "blasting" she did. I also had a stent in for over 5 months!!! She would not have done that to a man - because you cannot have sex with a stent!!! Well let me tell you ---it wasn't that much easier being a woman - it hurt and bled all the time and my husband didn't want to have sex if it hurt me - try having a marriage without sex for 5 months!!! RUN RUN RUN this woman is AWFUL!!!!

WOW, I can't imagine how you left Dr. McGaughey's office with those outrageous thoughts and ideas!…read more I met her at the hospital when I was suffering much of those same symtoms and she took great care of me! She explained everything thouroughly and compassionately and then followed through with a plan that we decided on together. My surgery and recovery went smoothly and I could not be happier! My family sings her praises as well as the folks I met in the waiting room at her office where I went for my follow up care. I checked on line and I could not find any complaints against Dr. McGaughey. Her reputation and character was everything I expected and then some. I whole heartedly would and do recommend Dr. Mcgaughey to anyone who needs to see a board certified urologist or surgeon.

If I could give this 0 stars, I would. They did absolutely nothing for me when I had a serious…read moremedical issue. Completely disappointed in the quality of healthcare this facility provides. They have no concern for their patients at all. Go anywhere else for your medical care. Also, picture speaks for itself on level of professionalism. The exam rooms were also not clean!

They saw me fast! Appreciated the fast service and professional staff. Would recommend.read more

I went to pick up supplies today for myself and my daughter. Teresa was extremely helpful. She was…read morekind and very thorough. She asked appropriate questions and I really appreciated her going above and beyond. Thank you!

I have had nothing but bad experiences withs with them. I should have walked out the minute I…read morerealized the person helping me was incompetent, but I thought you have to learn somehow. But then the billing started, every month I get a bill for $50, for a lease. How long, well it's not on the bill, I'd like to just pay the damn thing off but I can't. You also can't take billing question to them, it's shady. Now it's been a year and they are still coming, I paid $800 up front. If you look back at the reviews over the years this complaint is fairly common so I don't know why they wouldn't just provide the billing information unless there is something to hide. I go to their website to get the billing contact and there is a message about a mandatory recall on my machine, they never called about that, they can certainly harass me for $50. I wish I had never set foot in the door, and just purchased a unit outright off the internet they are about $1100. In the past I have been pleased with their pharmacy, but I'll never deal with these people again, I would suggest going anywhere else.

Terribly disappointed. Sorry for the long rant... but it's really been building up in me!!…read moreI like to take the approach that not every service is for everyone... you decide. I was SO excited, thrilled, ecstatic when I found out there were two doctors in Missouri that were on the Polypvac. Hey it's better than none. But than no one would tell me the cost of this procedure without going to an appointment. FYI...It's a newish procedure where they vac out your polyps by the root. A clinical study was done in 2015 Canada. I wanted this to work out so badly I made an appointment and asked if they accepted my insurance, they said they did. Bad on me for not following up on that one. Because in the end they are NOT on my insurance (and my insurance does not cover "out of network") and I've been billed $250 for a fifteen minute consultation. Guess I'll lose the farm )-; I almost starting crying in her office when she started with the polypvac is not 100% and we will need to do allergy testing. Wait a minute I just told you I went to several allergist in the last few months, thank you. And I'm still paying off the bills for the allergy testing. "No, no I do a more in depth allergy testing, it's concentrated not watered down like the others" she said. Unfortunately allergies, asthma and nasal polyps have become an unsolicited nightmare for me for years. And I've just dealt with it, coughing, gasping, losing sleep. This year was going to be different I really wanted to tackle these issues, resolve them and start anew. Yet doctor after doctor and I'm still with the same chronic sinusitis, severe asthma (using my inhaler at least 8x a day). Yeah...now I'm knee deep in debt that I will be paying off for the next three years and nope not better. Well after that visit and a somber ride home I went back to the polypvac website. Suspiciously her name was taken off the polypvac website, wait WHAT? I guess I was yammering on too much about that particular procedure. p.s. my husband took a day off of work to drive me two hours to her office and two hours back from St. Louis, MO. So four hours out of my day, my husband doesn't get paid for the day and a fifteen minute appointment.

Our family has utilized Dr Jan Seabaugh for several years. My husband had a surgical procedure to…read morecorrect a deviated septum. Dr Seabaugh went over and above the call of duty to support us through my husband's first, and to date only, surgery. We have been on allergy shots through Dr Seabaugh's office for a few years and love the staff! They are skilled, friendly and helpful. We couldn't be happier with the entire experience!