Great Owner and goes the extra mile if needed. I feel confident that my stuff is safe.read more

This place is great!! I had my camper stored here all winter. I wondered how much snow might build…read moreup around it, but, the answer is none. I'm guessing that has to do with proper planning when the facility was built. Prevailing winds were taken into account. But, the best part is the owner, Bill. He's always available and kindly offers help if needed. I had never backed a camper into a parking spot. With Bill's patient guidance, we got it done. Bill goes above and beyond to see that his customers are happy.

Is there a way to give this rental equipment yard a -5! I went in to fill up my 5 gallon propane…read moretank and the guy at the office informed me that the price was $2.90 per gallon for propane! I had to ask again because I thought I heard him wrong! The Costco in Kalispell was selling their Propane at $1.74 per gallon, $1.16 per gallon less! And you know that Costco makes money on everything they touch! With that said, what does it say about the Greed at Midway Rental! My family has a home in Whitefish and we will not spend a dime at this place for as long as it remains in business! I am hoping that since they feel the need to make twice as much profit as their competitors that they go out of business very soon! DON'T MESS WITH THE LOCALS THEY PAY YOUR BILLS AFTER THE TOURIST BUSINESS DROPS OFF! I AM GETTING SICK AND TIRED OF THE GREED AND BAD ATTITUDE IN THIS COUNTRY AND I REFUSE TO FILL THOSE BUSINESS BUCKETS WITH MY MONEY! SO MY CHOICE IS TO SAY NO! STAY CLEAR OF THIS PLACE!!!!

I've had two occasions lately to come here. The service, friendliness, and helpfulness has been…read moreextraordinary! One time they gave me a great referral and today they helped me immensely. I'll give them my business any time I can!

Brett at Valley Storage has been great to work with. He guided us through the process of buying one…read moreof the storage container units as well as helping design our new tiny house. We learned about the process from start to finish. He was prompt returning our phone calls and meeting us for our scheduled appointments.

Protected, with gate and the structures are built very well. Spaces out, and even has its own…read morestyle of rain gutters. Price is right. Only downfall is trying tovl get ahold of someone who can help. This is the second week I tried to pay my bill and phone tag.

I have kept my entire house in this climate control controlled storage for 10 years I've never had…read morea bad experience with any of the employees there all the way back to 2010 when I first put my belongings in there. Only place I trust with my Entire house the staff is wonderful very professional right now Jared who is the manager is wonderful and very empathetic and I couldn't have better things to say about him or ever Jean who was there in 2010 when I first moved into the unit. CANT SAY ENOUGH AWESOME PEOPLE!!!!! And less expensive than U-Haul l it's worth the extra drive.

I have been a customer with them for years. I pay for six months at a time but still they often…read morecharge me bogus late charges that seem to be difficult to clear up. Prices have increased from $45/month to $95 in just a couple of years. My real problem with this place that the management refuses to address is the total mouse infestation problem. Attached is a photo of what I deal with in my storage unit on a weekly basis. No exaggeration on my part, and no customer service solutions on their part. In fact they tell me not to use poison because there are birds nesting and not to use traps because it attracts more mice. There is mouse p*ss and sh*t covering all of my boxes

Do NOT store you items here. These people are NOT TRUSTWORTHY. I am originally from the Flathead…read morebut currently live out of state. I stored my items here for several years. I was set up on auto pay. Unfortunately, my debit card number was changed because of fraud. Because this was such a small expense, I didn't catch it when switching my auto pays over. Normal businesses just call if you miss a payment. Easy. These people are passive aggressive and opt to send letters/emails rather than treat the people who pay them for their services like real customers. This wouldn't have been a problem except the emails they sent went to my spam folder, and despite changing my address with them in person years ago, they sent letters to an address I haven't lived at for years. What's worse, an employee admitted there was "bounce back", meaning the letters they sent were returned. Despite knowing the address was wrong, these cold, callous people still couldn't be bothered to pick up the phone and call me. They made virtually no effort to inform me my account was behind. And I owed a tiny sum of money. As a business owner myself, I understand customers sometimes make mistakes. I would never send my customers to collections before calling them first. These heartless people made the most pathetic effort to contact me and then sold off some off my most cherished items for table scraps. Even after selling off my things like scavengers, they didn't call. I put my faith in this business. I trusted that if or when push came to shove, they'd do the right thing. This was my biggest mistake. It would have taken nothing to call and inform me I was behind. They simply were too lazy and opted to send letters to the wrong address and use email, the most unreliable form of communication. And when their letters were returned, they still didn't call. If they had, their fees and fines would have been paid immediately along with the outstanding balance and they would have received an apology. Imagine having a house fire and losing everything that was precious to you. That's what this felt like. And despite the fact I paid them for years, these folks barely cared. Money. That's all they care about. To them, you're just a paycheck and they'll throw you to the wolves without a second thought. Don't store your things here. They aren't trustworthy. They aren't honest. They won't do the right thing. They don't respect or appreciate their customers. And I believe they broke the law. They are required by law to inform by email AND mail. They knowingly sent letters to the wrong address and made no attempt to correct the issue. There are plenty of better places to store your precious things, owned by people of better character. I've lost everything because of these wicked people. I was a good customer. I paid them for years. It wasn't enough. And if my review isn't warning enough, look at the recent spate of one star reviews they've received. If anyone has had similar issues with this business, please contact me. I intend to file complaints with the Better Business Bureau and the MT office of consumer protection, among other actions. I would welcome you aboard should I decide to take action against them.

This is a great storage facility. I never once felt like my stuff was in danger of being broke…read moreinto. The people run a top notch service, had my stuff in here for the bast 4 months. I would/will recommend this place to anyone that ask about it.

Fair prices and excellent customer service my "go to"propane people. Always very professional.read more

I moved to Idaho in March 2024 and I am so happy I found City Service Valcon for all my propane…read moreneeds! They have absolutely been AMAZING from installation of the tank to refills! Their Customer Service team was extremely helpful and very knowledgeable! Their team who services & fill the tanks are just as great! Keep up the great work!!!!!!

This is a great place to recycle items and dispose garbage. See pictures for what they take. No…read moreplastic, tins cans, or glass.