They do not answer the phone and try to get you to book unnecessary tests and appointments. They did harm with mis prescribing, as verified by my PCP. Patient beware! Go elsewhere. read more

Extremely shady. They bill 3-5 times more than the average cost, and their billing department is never reachable. I have tried calling them 10 times, on different days of the week. No one has ever answered. read more

The simplest way to determine whether a business like this is one of quality and deserves your patronage - does that staff stick around for a long time? Unfortunately this is a business where there is (and always has been - even pre-covid) very high levels of turnover. Dr. Jain has been a pioneer in the field of allergy medicine, and has been treating food allergies through the use of Oral Immunotherapy (OIT) for a much longer time than most. Unfortunately due to the high turnover, you encounter varying levels of competence in his staff. When treating food allergies that could literally kill you or someone you care about, anything less than complete confidence in the abilities of the people treating you is not enough. In the practice, you will engage with some genuinely kind and caring people, and others that are rude, dismissive, and apathetic about their chosen career. One additional point: They NEVER answer the phone, and the only way to get ahold of them is by messaging them through the Klara system. If you live in the Bay Area you are fortunate to have multiple options for allergy treatment and OIT. I would definitely advise you to do your research and find one of those other practices. read more

This is a review of the billing administration. Shortly before the Xmas holidays I had received a final notice threatening that unpaid dues would be reported to collections despite being my first official notice through the mail. This was due to the obvious error of the office not collecting the correct payment at the office, for which all previous payments have been made in full and on time as requested. Upon receipt of the letter, I had made payment and contacted the office by voicemail and online messaging. I have not heard back from the group which generated the appearance that they are only quick to generate threatening letters and not to resolve patient payment issues. I am severely disappointed in their service in that regard. For those interested in pricing (in 2020), one important thing to note and that they have hidden is with SLIT treatment, they will charge $100 per hour for "Rapid Desensitization" which is simply having you sit in a room for an hour while you apply an additional drop. I would highly discourage this unless you have the money and the time. The only aspect that was not opaque in the pricing was for the SLIT bottles which cost $600 for a 3 month supply for two bottles of different allergens. SLIT is not an approved form of treatment in the US so you will pay in full whether for the bottles or just sitting in a room. With this review, I'm sure the office will now reply to address the concerns, but this is a warning to current and future patients that may be interested in the Columbia Allergy clinic organization. read more

I am usually not compelled to write any reviews but in this case it is warranted. Do not ever go to Columbia Allergy Clinic you will be frustrated and disappointed. I was a patient for many years and moved despite (a) abrupt quitting of doctors (b) closure of their San Mateo office (c) their messed up system where no one would ever pick up the phone. The straw broke the camel's back l when their Redwood City practice closed down a week and half notice was given. While it is understandability a tough business situation, they just don't care about the patient whatsoever. It took countless calls to get the antigen and they are not willing to share the recipe with my new doctor. Despite assurance by the doctor at Columbia they would share. Now i have to restart my weekly shots all over again. Do your self favor and find another clinic, it is no wonder they are having to keep closing clinics. I would give 0 stars if I could read more

Stay the furthest you can away from this place. Not only did they give me a massive bill and didn't solve my allergy problem, their front office staff is extremely rude and the billing apartment doesn't exist. I've been calling them since January to get the bill sorted out, all I needed was a literal copy of the bill to send over to my insurance -- they keep claiming that there is no bill, but my insurance portal says otherwise (a fat $1500 for tests plus $350 for just an online appointment). FYI, the tests came up with nothing and they sent me home with no solution to the severe allergic reactions that were happening around my eyes and face area. Just an excuse to scam people; if you do not have premium insurance, do not even think about coming here. Biggest regret of my life was going here. Shout out to the front office lady who hung up on me when I was trying to reach the billing department. read more

I just received a call from their billing department saying I owed them a lot of money for a formula they went ahead and made without my consent. And they tried to say I did consent to it just to gauge money from me. Beware. This sent me into a panic attack as I have 0 money for this at the moment which I had told them when they followed up with me, and had assured me no formula would be made until I had consented. WHICH I DID NOT. Don't go here it's a scam. read more

Super frustrating... we had an appointment and it was canceled last minute without the curtesy of the receptionist letting me know. We took the time to drive from far to come here and she just simply said "oh sorry" customer service sucks! I would not go back read more

I was a former employee here and wouldn't recommend anyone to work or seek treatment at any Columbia Allergy facility. This place has a reputation of closing clinics without giving notice to its patients or employees. They used to have locations in San Mateo, Sunnyvale, & San Leandro. Then moved to Redwood City (closed sometime in July), Oakland (received eviction notice in August) & the Fremont location on Mowry closed due to the clinic filing for Chapter 7 Bankruptcy. This place is highly unprofessional and you are unable to talk to anyone in upper Management other than the office manager. read more

We have been patients at Columbia Allergy for about a decade. In that time we have met amazing providers who have treated our family for deadly food allergies and asthma-inducing environmental allergies. We've gone from being afraid to attend events due to the prevalence of so many deadly food to living life freely and enjoying the well earned lack of fear. The fact that Columbia Allergy can tailor treatment based on the patients life, personal needs, number and type of allergies is amazing. And any time I have asked a question I have always been given peer reviewed medical information to back up the response. I've learned since we completed treatment not all OIT doctors really have any type of emergency plan or 24 hour availability - this is extremely dangerous. But Columbia Allergy does have all those plans in place. Now for why only a 4 star review when our clinical experience has been extraordinary... With so many clinics the rapid expansion in combination with Covid has caused California clinics to shut down unexpectedly leaving patients in the lurch. I still give the clinical practice a 5 star review (maybe even 10 stars!), but if we had needed the Clinic in the last few months I would have been very upset. All that being said - two Columbia Allergy clinics in California are reopening or have reopened. I assume that they have learned on the business side to slow down their expansion even if it means they have to slow down their true passion to help as many patients as possible live free and safe from allergies lives. read more

Dr. Jain and his Staff changed our Family's life. Our 11 year old son had a Class VI Peanut allergy that was literally off the charts, ie 100+ level combined with a dozen other lesser allergies. After SLIT followed by OIT, my wife and I literally cried as we watched him eat Peanut M-and-Ms today as a graduate of the program returned to free eating. It feels like a miracle! I am forever indebted. read more

I have been coming to Columbia allergy clinic for a while now, always a pleasure. The front desk Samantha is tremendous. Not only does she ask how I am she is very helpful and accommodating it makes it so refreshing to walk in and have a warm welcome when you are greeted. The past receptionist was very cold and standoffish as if she was always rushing. I have referred many people to this clinic. The nursing staff is always always helpful kiren and Danielle go above and beyond to make the visits go by smooth. I cannot say enough about Doctor Gandhe, She takes her time and listens to my concerns it's very hard and frustrating not to have a great knowledgeable doctor especially with my condition I was beyond thrilled to come across this clinic. I will continue to Refer anyone I know who suffers from allergies or asthma to this clinic. If I could give 100 stars I would. Thank you Columbia. read more

Made the call for the appointment and since we pay out of pocket I asked how much is the first appointment. The lady told me $200. Ok, kind of high for an initial appointment but went anyways. The initial appointment is the doctor's opinion about weather or not my child should do their OIT treatments. I provided FACTS about his allergy to peanuts and he gave him his opinion. I asked for statistics about passing rates of the OIT and he couldn't give me a straight answer. I asked about how long the treatments will be and he gave me a broad timeline. OIT isn't for us especially paying out of pocket would cost us $800 per treatment. Kaiser does not cover this experimental treatments since it's too risky. Oh and just today I received another bill for an additional $150 new patient appointment on top of the $200. Clinic is only after your pockets. Better off doing more research and going elsewhere. read more

We had a fantastic experience doing peanut OIT with Dr. Jain. https://m.youtube.com/watch?v=Ox4iQc6qX6A&t=1s read more

My daughter has severe peanut and nut allergies. Dr. Jain treated her with patience and great care. She was on the more difficult end of the range and Dr. Jain and the staff continued to encourage her and adjusted the treatment to suit her body chemistry. After 4 years she is finally nut safe and environmental allergy safe. This is truly life changing especially as she approaches her teenage years, she needs to be able to be around her friends regardless of what they are eating read more

I can't speak highly enough about the staff and care here! We actully miss coming now that we are in maintenance. They made the stressful OIT process as enjoyable as possible with their friendly faces and genuine care. read more

Dr. Jain is a trailblazer and out of the box thinker who stops at nothing to develop solutions for his allergic patients. Even more importantly, he freely shares his knowledge and experience with colleagues around the world. I have personally benefitted from this mentorship, and would recomend him highly. read more

I have been coming to the clinic for a few years now and I must say the staff is amazing. Samantha at the front desk is very helpful and she is very warm and welcoming. She has been so helpful in scheduling my appointments and any questions that I have. It's always a pleasure to see her as soon as I walk into the clinic. Dr. Gandhe and Dr. Jain have been so generous and kind and they really take the time to listen to patients concerns. Cassandra and Kiren are so caring and they are always willing to take the time and listen. They have always been my go to with any concerns that I have. Overall Ive had an amazing experience at the clinic. And I enjoy my interactions with everyone there, they really make the experience very pleasant. read more

I saw Dr. Jerdee yesterday (3/29/11) and have nothing but positive things to say about her and the entire office/staff at the Asthma and Allergy clinic in Fremont. I was suffering from bad nasal congestion and seasonal allergies but unsure as to why. Dr. Jerdee and her great staff, Joanna, did all the necessary testing and didn't waste my time (or money) with unnecessary procedures. They helped me to understand the potential root causes of my allergies and gave me a whole laundry list of solutions/remedies. They were friendly and easy-going, yet professional. The lady at the front desk was also wonderful! I would highly recommend them! Plus there were people of all ages in the waiting room-- from young kids to a few elderly patients-- seems like they can handle everyone. Oh! And be sure to note that their address is actually as follows: Deccan Pacific Plaza1860 Mowry Ave. Suite 304 Fremont, CA 94538 I think they moved from their previous spot and that's why there's two addresses listed on Google?? read more

I have suffered from severe environmental allergies and severe eczema my entire life. I've been coming to Columbia for allergy shots for the environmental allergies, and they have made a huge difference - no more chronic itchy eyes, sneezing. I have been to many other doctors over the years for my eczema, but all the creams, cortisone shots, UV treatment never worked. A few years ago, I had a huge flareup where my whole face was red and peeling; I saw 3 dermatologists, who kept prescribing creams that did nothing. When I came to Columbia for my regular allergy shot, Dr. Jain took one look and said it was a chemical allergy. He immediately ordered a patch test, and the shampoo (that I have used for years) patch reaction looked like a cigarette burn. Had Dr. Jain not recognized this, I would have continued using the shampoo, and gotten worse and worse while the dermatologists just tried new creams. Once that was under control, my general eczema remained. Dr. Jain suggested food allergy testing - turns out I was mildly-moderately allergic to dozens of foods. (I had tried a wheat elimination diet before, but no wonder it made no difference.) He put me on SLIT; I "graduated" after two years of maintenance doses, and my eczema has never been better. I am like a new person. As Dr. Jain said, I could be the poster child for SLIT. The local pharmacist tells me that she can't believe my improvement, and is now telling other customers about Dr. Jain. I understand people come from all over the state, even from other countries, to be treated by Dr. Jain, because this treatment is not widely practiced elsewhere and he is the expert in his field. We are so lucky to have Dr. Jain and this practice in our area. It is a commitment to follow the treatment plan - financially (hopefully your insurance can help), and time-wise, but for me it was well worth it. Dr Jain's treatment was the only thing that worked to relieve my eczema, after I wasted decades of seeing other doctors. Everyone on the Columbia staff - the receptionists, med techs, nurses, doctors, are all very friendly, knowledgeable and professional. They are so nice and helpful in making this program work - coordinating appts around my work schedule, making sure my SLIT bottles were ready when I came to save me extra trips, etc. It was unfortunate I had the flare-up, but lucky that I was at Columbia and Dr. Jain had the expertise to recognize what needed to be done, took immediate action and his treatment worked! I highly recommend this practice. Dr. Jain and his staff have an arsenal of knowledge, experience, and innovative methods to get positive, life-changing (and potentially life-saving if you have very severe allergies) results. read more

We saw Dr. Welch today. He is an amazing doctor. His staff is equally nice and professional. They made my teenage boy feel comfortable and even made him laugh. I have had asthma all my life. We have moved around quite a bit, so I have seen lots of specialists. Dr. Welch was definitely one of the best. Sometimes when you see a specialist they are overly judgmental. He is down to earth and kind. He is also very knowledgable about asthma and allergies. I also impressed with his knowledge about the medications available. read more

Our daughter treated with Dr. Jain & Melissa Hutton for her peanut & tree nut allergies and also did SLIT for her environmental allergies. Her IGE levels were over 200 for most nuts and her asthma was not well controlled. Since treating with them her IGE levels have dropped dramatically and she has not had to use her rescue inhaler or the nebulizer machine in over 2 years. We are so glad we found a Dr who could treat her food allergies and her environmental allergies. Dr. Jain is a very knowledgeable Dr and he is very patient. He will answer all of your questions and listens to all of your concerns and you can tell he genuinely cares. I feel the same way about Melissa. She is also very knowledgeable, patient and very caring. She takes the time to listen to you and answer all of your questions. I was very nervous when I first went into our consultation. They explained the risks and the benefits of doing OIT. We knew the risks but honestly the risk of accidental ingestion of her allergens scared me more. If she was going to have a reaction I would prefer for it to be at a Drs office rather than at school. After meeting the staff I knew we were in good hands. I have no regrets and would recommend this office to others! They truly changed our daughters life! Dr. Jain examined our daughter at our consultation and he asked us if we knew she had a heart murmur. It came as a surprise for us to hear this as this had never been mentioned by any other provider she had seen. He said he didn't think it was anything to worry about but recommended we get it checked out. We were referred to a cardiologist and thank God it was just an innocent heart murmur. We were told she would probably grow out of it and it wasn't something to worry about. I was amazed that she had seen other providers and they had never noticed it and Dr Jain noticed it upon his first exam. read more

This review is long overdue. Our child went through SLIT at Dr. Jain's office and it almost resulted in their death. Don't get me wrong it seems that OIT and SLIT works for a lot of people but it is still an experimental treatment and the risk is very high. Our experience with the office was terrible. Our child went into anaphylactic shock in Dr. Jain's office and there was no Doctor present. The nurses on staff were scared to call 911 and we lost precious time as our child's condition deteriorated. We finally were rushed to the neighbouring Washington hospital and that was another disaster as Washington was not equipped to deal with a pediatric anaphylactic emergency. We then had to be rushed to Children's Hospital in Oakland where we finally had competent treatment. My child's blood pressure had collapsed and they came very close to dying. The level of incompetence and misinformation by Dr. Jain's office was shocking. To us Dr. Jain comes across as a down-to-earth pioneer in treating allergies, but I think he is somewhat of a snake oil salesman who is minting money off of desperate parents. We considered suing the practice but chose to move on with our lives instead (but are reconsidering). The reason for this post is that we just learned this happened to another family under almost identical circumstances so we feel the need to inform other parents about the practice and risk. We think the practice should be shut down. An experimental treatment combined with aggressive money making practices at the expense of parents and insurance companies. Please take care if you are considering their treatment programs. Go to Stanford instead. UPDATE In response to Dr. Jain I would say: Fact #1 - it was sold by Dr Jain that proximity to Washington hospital was a safety blanket should things go wrong with the program - the reality was Washington was not able to properly deal with the pediatric anaphylactic emergency Fact #2 - yes I agree these programs work for a lot of people, no question, but is the risk worth it? In an FDA trial for a new drug if things go wrong and a few people die the drug may never be approved even if it works for a lot of people, but SLIT and OIT are unregulated by the FDA - how can parents properly evaluate the risk? The fact that insurance companies don't seem to cover the treatment (hence your office using workaround billing codes meant for allergy shots) seems to indicate a lack of acceptance by the greater medical community. I wouldn't characterize what we went through as a "setback" more like a traumatic near death experience? Are we bitter? Sure we are on many levels, we put trust in doctors and that trust was violated in our view. Fact #3 - no Doctor was at your office during a food challenge - this is grossly negligent, at Stanford they place the patient in the ICU during a food challenge so they can immediately react if something goes wrong. The poor nurses didn't want to call 911 (probably lest to alert other patients). We even spoke with another family who said you told them a hospitalization hadn't happened before, interesting that you admit it now. How often has it happen? Families need transparency so they know the risk they are taking. read more

Never book any appointment with out doing all home work and getting all the cost in writing. Accounting department is horrible. They don't give you right information and end of the appointment they charge you so much and when you pay , you still get bill for it. When you ask, they said you should know it, ask our patients etc. Very bad customer service. Every time I have to remind them what was discuss before or track down my medicine. read more

So far Dr. Jain's Allergy Clinic is the best with an excellent staff who is very accommodating and friendly. My husband and I have been going to the clinic for our allergy shots almost 3 years already. What a great improvement with our body's immune system because we do not get sick since we get our allergy shots. Unlike before, when we did not take the shots, we always cough and always visit urgent care and the dr. will prescribe antibiotics. Then, after a while, I realized it might be an allergy that needs to be treated. Finally, I decided to look for an Allergist until I found Columbia Allergy Clinic. Thanks for all the staff, Al & Edna B read more

I recently went to the location in the Redwood City location for my peanut allergies, and the service was slow, patient experience was awful, and Dr. Jain was 20 minutes late. I booked an appointment four weeks prior and did not get a text or call as a reminder, but showed up at my appointed time to wait more than 30 minutes. The staff at that location are nice, but I've had better experiences. After my visit, I booked an appointment at Latitude Food Allergy Care, and I was able to get an appointment within a few days. If you suffer from extreme food allergies like me, I would highly recommend Latitude Food Allergy Care in Redwood City instead of this practice. This practice needs to do better.. never going back and telling everyone not to patronize this practice. read more

I can't believe nobody has reviewed Dr. Jain's oral immunotherapy (OIT) and sub-lingual immunotherapy (SLIT) treatment here yet! Dr. Jain is one of the rare allergists in the country who is actually treating food allergies successfully. Not only that, but he has been doing it since 2009, and treated hundreds of patients successfully. Unlike other allergists, Dr. Jain won't just tell you to avoid your allergen and hope to may outgrow it someday if you're lucky. Instead he will tell you about the various different ways that you can treat your allergies, and he can take you all the way to free eating if that is what you wish!! He will combine certain allergens, making OIT far faster than treating each one at a time. And he can use SLIT if needed to overcome obstacles along the way. My daughter has finished his OIT treatment for peanuts, hazelnuts, pistachio, cashew, walnuts, pecans, and most recently buckwheat. She is now free eating all of these foods, and has no more rest periods (which are required with some other OIT doctors). She will eat these foods every day for a few years, but once her IgE drops and IgG4 increases, we expect to be able to drop down to 2-3 times / week. My son was treated with food SLIT for all of his 41 allergens, and we are now beginning to introduce these allergens into his diet. His allergens were less severe than his sisters, so SLIT was a good path to free eating for him. Truly miraculous, and well worth a consultation if you or anyone you love has food allergies. You can also learn more about his treatments on his private Facebook group (https://www.facebook.com/groups/742761519169046/) if you are seriously considering treatment. read more

I have pretty bad seasonal allergies. After going there I found out exactly what I'm allergic to and Dr. Jain gave me a lot of useful advice on the symptoms and preventive measures. What also impressed me is he and his staff is very friendly and professional. read more

Dr Jain and staff are amazing. Recommend highly! We went to their office for 3 years for peanut and tree nut oral immunotherapy (OIT). Knowledgeable, patient, understanding and supportive . read more

My son and I are both patients here under the care of Dr. Jain and Melissa (PA). My son has been a SLIT and Milk OIT patient for 1.5 years and I underwent SLIT for 17 foods and am currently getting allergy shots in the shot clinic. We have never received better care. Dr. Jain answers his phone if I call him concerned at 11pm. Early in my son's treatment he went into anaphylaxis at the office with no warning signs before vomiting. The nurses did not hesitate to give epinephrine and stayed in the room monitoring him. A doctor checked in with us twice before we left. Although anaphylaxis is very scary we received the best care possible (better than any of our various ER visits). We updose weekly with Melissa (PA) but it is always under Dr. Jain's guidance and input. SLIT and OIT can be a risky, lengthy, and expensive process but we were advised of the risks and signed informed consent prior to treatment. We have found hope with Dr. Jain and his team. Our reality is that avoidance was not working (My son led a sheltered life, I homeschool, our home is dairy free, and he still had a yearly ER visit). I urge you to meet with Dr. Jain and the caring staff of Columbia Asthma & Allergy and see if they can make a difference in your life. read more

The staff and doctors are wonderful. They are very caring and take the time to get to know their patients. Very relaxing environment. They are especially wonderful with kids. Recommend! read more

after 3 months, my friend's girl is now eating peanuts. Real peanut doses. Amazing. Heather is the best. She is very detailed and patient.

Our son had Nut allergies and we went through OIT treatment with Dr Jain & Dr Gandhe at the Fremont & Sunnyvale locations. It was an incredible journey and the staff/ resources were all incredible. Can not thank them enough for offering OIT to the Community! OIT WORKS!!! read more

This practice is very disorganized. Huge staff turnover, every year they have 2 or 3 new nurses or medical assistants and most of them seemed to be inexperienced and untrained, which concerned me greatly, because allergy shots are no joke. They are slow to return your calls . The office is much smaller than they lead you to believe, each doctor is there only one or two days, so it limits your ability to see your doctor. Dr Jerdee has not been with the practice for a while. read more