Extremely disappointing and unprofessional experience.
I completed WGR Academy's questionnaire, and their system allowed me to schedule a discovery call for 3:40 PM. On the morning of the appointment, their team even texted asking me to confirm that 3:40 PM still worked.
Then, at 10:26 AM, more than five hours before the scheduled call, I received a message claiming that I had "missed" the call and offering to send me new appointment times. When I questioned how I could have missed a call that had not happened yet, they changed their explanation. They then said they had canceled it because my questionnaire showed less than $150,000 in personal GCI and that I was not currently prepared to invest.
Those are two completely different explanations. Did I miss the call, or did they cancel it?
What they also failed to understand is that I own a mortgage business, a longevity company, and a real estate business. My combined annual income is over $400,000. Rather than taking a few minutes to understand my complete financial and business situation, they made an assumption based on one questionnaire answer and canceled the conversation.
If their qualification criteria automatically disqualified me, their system should never have allowed me to schedule and confirm the appointment. Telling someone they "missed" a call several hours before it was scheduled, then changing the explanation after being questioned, is unacceptable.
I have screenshots of the entire exchange, including the appointment time, confirmation request, messages, and timestamps. Based on how this was handled, I would never trust this company with my business. The experience made me feel that they were more interested in qualifying my wallet than determining whether they could genuinely help. read more