Check in and the visit were great. The front desk staff were pleasant and helpful. The vet tech…read moreand Dr. Tibbets were great. They were very upfront with necessary tests and services as well as discussing the costs. The office was very clean and there was plenty of room in the waiting room.

My feelings about this clinic has changed based on my most recent visit with my new kitten. The…read moregood part is that I was able to get an appointment reasonably quickly and that the staff is friendly. That's as far as it goes for me. I brought my kitten in, at 17 weeks old, for what should've been his one year rabies and 1 year FVRCP vaccine. Instead, he was given a rabies vaccine, but he was only given a four week FVRCP vaccine, which meant that I needed to bring him back again, four weeks later for his 1 year vaccine. When I brought him back four weeks later, he was finally given his one year vaccine for an additional $72.25. Unfortunately, and against my knowledge, and he was also given an FELV vaccine ($46.25). I thought I was coming in for one shot, he was given two, and when I asked about this, she said that it used to be part of one shot and was now two instead. The leukemia vaccine is linked to cats getting sarcoma from injection sites which happened to my last cat. It didn't show up until he was 18 years old, and caused me to have to put him down (and now they give injection shots in their legs so that if this happens, the leg can be amputated.) and I vowed to be very careful about vaccines with my indoor cats. I actually spoke to Dr. Rothstein about my concern about injections given to cats as they can lead to cancer, and not only did he give a shot for only four weeks, but then I had to bring him back in to get two more injections that shouldn't have occurred. He also reminded me that I would need to bring him in in one year and then again for every three years after that. For my indoor cat. The entire visit with Dr. Rothstein made me feel like they were more interested in making money for their veterinary practice rather than what is truly best for pets and working with the owners in their beliefs and what is best for their animals. Personally, I no longer feel like this veterinary practice is in alignment with what is in the best interest of my animals and I will be looking for an alternative for future care. Im not going to have them "practice" on my critters.

We loved our vet. She had great "bedside manner". They always got us in in a timely…read moremanner and I'd say the pricing was competitive with other animal hospitals. The only "complaint" or negative that I can really say is, there was always a long wait time once we got into a room. All in all, I'd recommend this Animal Clinic.

rating = ZERO We…read morehave been going to North Academy Animal Hospital for decades with three pets and today I waited for an hour and still was not seen by the vet. A tech came in the room for me to sign off on $1,000 worth of tests without the vet ever seeing us. I finally left without ever seeing the vet. I guess my time isn't as valuable as the vet's. Maybe time to move on. I DON'T RECOMMEND GOING HERE IF YOU CARE FOR YOUR PET AND VALUE YOUR TIME.

Dr Estep is absolutely amazing! She reminds you that there are still kind and caring folks out…read morethere! She explains everything with detail, gives you all the information necessary to make informed decisions on your dog, especially if she knows how things can get costly. She is so sweet with our big mastiff mix Gus. Would follow her anywhere we go. It's not easy to find a trusting and caring vet. But thank goodness we did with Dr. Estep

I have nothing but good things to say about this vet clinic. We've taken 2 dogs there (first one…read morehad mast cell skin cancer) and they recommended Chinese herbs to prolong her life. (I appreciate the suggestion of natural things over medications.) Our other dog that we've taken there had a harder case to find what was wrong but Dr. Payne ordered 3 different labs and we found out some things wrong with our dog. He isn't cured yet (just found the info out today) but I appreciate the time spent with me going over symptoms and what could be causing his issues. Dr. Payne has always been professional and is very knowledgeable. Probably the vet we trust most out of all the vets we've been to. They try to keep costs down which I love as well. Thank you so much for caring for our fur children so well.

Dr. Haley McClure performed a bladder stone cystotomy on my four-legged best friend in June of…read more2025. After consulting a specialist, we ended up back at our regular vet office. Dr. McClure was very professional and informative. My dog is much more comfortable, back to her grumpy self.

Last night I had to put down my bearded dragon who is more like a soul mate to me than a pet, it…read morewas one of the hardest things ever but Dr. Flanders was just so amazing, supportive, empathetic, and knew exactly what to say and do in my situation. I have been going here for around 2-3 years and have never trusted an exotic vet more. She is extremely knowledgeable and trustworthy and I have been to quite a few different vets throughout his life and she has been by FAR I mean by FAR the best. She comforts him and talks to him which I just find so incredibly sweet because it feels like she sees him just the way I do too! I am so beyond grateful for Dr. Flanders and the wonderful staff. If anyone is looking for a trustworthy, reliable, loving, and a caring vet THIS is the place to go and they will exceed your expectations.

Kona goes here and the staff is very professional and knowledgeable. We trust our dog with everyone…read morehere!

Dr. Wesley is so kind and caring he even took a long distance phone call regarding my dog Bella!…read moreShe is better and I felt better too!

My 2 Sons and their Mom brought their dog Jax in on 1/13/25, Jax wasnt going to the bathroom and…read moregetting sick.. long story short they sent him home with meds, only to return later in the evening. Turns out Jax had aggressive cancer in his intenstines and lymph nodes not operable. Shockingly we had to put him down at shy of his 8 year birthday. The Vet on call that night (I wish I had his name) and the girls on staff were unbelievably compassionate, caring, and consoling. Going thru the process of putting down your pet when that wasnt in the plans is gutwrenching... Being with Jax thru the process was heartbreaking but also a Blessing.. It was a rough night for all... but Thank You to the VCA staff last night for your care...it made all the difference for my Boys. RIP Jax, you are eternally LOVED!!

Every staff member is fantastic! They make you feel welcome and treat you like family. Best clinic…read morein Utah!

We took my bouvier to the vet when she was younger. One day we took her to get her nails trimmed…read more She was only about six months old. However, she was still a big girl because of her breed. They told us that she freaked out getting her nails trimmed and that they had to have three people hold her down. Then she had an accident on herself because she got so scared and they got mad because they had to clean her up. Before that day, she was a very loving dog and trusted everyone. After that, she cannot be around people that are not part of our family. We now go to a different vet off of Powers and constitution and they are wonderful. They give her all the time that she needs and they understand that she is reactive. My dog is now three years old and we're still dealing with the consequences of that day. Never take your dog here. They do not care about animals.

These animal hospital is amazing! I had to get export paperwork to bring my dog from the US to…read moreCosta Rica and they were able to accommodate my tight schedule and get me and my doggie Brielle in. I love their facility and the staff there is very welcoming and makes you feel comfortable. During Brielle's appointment, they did a thorough examination. They were very polite and handled her with care. I highly recommend them for any of your veterinary needs!

Was able to get a fast appointment for my pet so that was helpful. Was given medication that…read moreunfortunately didn't do the job, as my pets body rejected it. My pet continues to suffer. The severity of my pets condition continued to worsen. Communication for important issues when your family pet is SUFFERING are slow. If a staff member was experiencing this type of pain, believe it wouldnt take this long to be addressed!! I feel like I paid a LOT for services that disnt solve my pets issue, or at least get it on the right track. Pricing here is on the high side. For urgent matters go to Liv Well!!!

Communication is key. My appt time was 10 am, I arrived 10 mins prior to my appt time for check in…read moreand was immediately taken to an exam room. 30 mins after my scheduled appt time I had to tell reception I still hadn't been seen. Emergencies are expected but communication would've alleviated any growing impatience. My time like anyone's is valuable and I don't appreciate sitting around waiting without knowing what is causing such a significant delay. Once I finally was seen 45 mins after my scheduled appt time the actual care only took about 20 mins.. as originally expected. The doctor and assistant were great but the frustration fully stems from lack of communication.

When our cat was experiencing some medical issues, this was the only place in our area open 24…read morehours a day. We rushed him over, I think we were fortunate that night didn't have a lot of other animals coming in and were quickly taken to a room, as they took our cat back for initial observation. We waited roughly 30 minutes in that room until the head veterinarian that night came in to give us her diagnosis along with two separate treatment plans each with a different costs. Let's get this out of the way, medical care and treatment is expensive for humans and animals. Most negative reviews of this location mention issues with cost. A routine annual wellness exam alone at my primary provider is around $150 for roughly 5 minutes of my vets actual time. Now imagine around the clock care cost and a list of medications that can quickly add up. I highly recommend looking into pet insurance or saving as much as possible to get your animals the treatment they need to save their lives. The staff all were extremely attentive, understanding, and honest. The vets answered our every question and made sure we had ample updates. I can't imagine the toughness they need with some of the cases they see daily. They are nice people who deal with so much so please have some compassion for them as well. If you're a staff member reading this, thank you for saving our Miso . In summary, I hope to never have to come here again because it means one of our fur babies are in a bad spot medically but I know they will do everything they can to get them better.

I have always come to VCA with pet concerns, and I recommend calling them as they have always been…read moreable to help me decide if I should go or not. Most recently we called vca when we found our dog with white gums and they handled the situation with such speed and care. As soon as we arrived they took her straight back I would absolutely trust your pets with these vets, they are knowledgeable and were not afraid to tell us to go somewhere else when they weren't able to offer the surgery we needed. It is clean, well located, and full of knowledgeable compassionate vets. They are open 24/7 for emergencies I believe however their pricing increases after normal business hours as a heads up.

The worst experience we have ever had with a veterinarian. I think it is more about sales then…read morehaving skilled veterinarians these days.

My cat peed all over her crate and also onto the counter in the room. When the technician came in,…read moreI asked for paper towels and some kind of cleaner because the cat had stepped in it and urine was on me and on the floor. I was frantic. The young woman said they didn't have any soap because "soap products aren't good for animals." I asked, "So you are saying, there is no cleaning solution in a pet hospital?" She didn't answer or help at all. My cat got the room wet and my clothes wet. The technician didn't care. Also, I said I had a quick question for the vet. She said, "We will have to charge you extra for a vet visit. You didn't schedule a vet visit." I'd been going there for a year. No more. They were so rude. Plus prices went up for everything. Now, I've found a wonderful veterinarian who will answer questions and not charge for it.