I cannot recommend Animal Hospital of Falcon after the way they handled an appointment for my…read more18-year-old cat, Damon. Damon has been losing weight and eating and drinking less than she normally does. Because of her age and these changes, I am very concerned that she may be nearing the end of her life, and I needed a veterinarian to evaluate her and help me understand what was happening. When I originally called, I was told they could not see her for a week. I explained that I was worried about waiting that long because of her age and condition. I was told that if she became significantly worse, I could call and they would try to get her in sooner. I waited the week. On the day of her appointment, Animal Hospital of Falcon canceled because the veterinarian Damon was scheduled with was sick. I completely understand that people get sick. That is not my complaint. My complaint is what happened afterward. When I called back, I explained the situation again and asked whether another veterinarian at the hospital could see Damon. I was told no. I already had an appointment scheduled for my dog the following day for booster shots, so I asked whether Damon could take that appointment instead. I was told no to that as well. At that point I was crying and repeatedly asking them to find some way to get my elderly cat seen. I told them several times that canceling her appointment after I had already waited a week, without finding another option for her, was not right. The call ended with me being told that I was no longer welcome at Animal Hospital of Falcon, that they would send me my animals' records, and then they hung up on me. Again, I am not criticizing them because a veterinarian became sick. That happens. I am criticizing the way the situation was handled after they canceled an appointment for an 18-year-old cat who was already showing concerning changes and whose owner had told them a week earlier that she was worried about waiting that long. I asked for another veterinarian. I asked to give Damon an appointment I already had scheduled for another one of my pets the very next day. I was trying to find a way to get her evaluated. Instead, I was left without an appointment for Damon and was told I could no longer return to the veterinary hospital. People choose a veterinarian hoping they will be there not only for routine care, but also when an animal is elderly, something is wrong, and you are frightened about what may be happening. Based on my experience, I cannot recommend Animal Hospital of Falcon.

So glad to have animal acupuncture services here in Falcon! Really like Dr. Kris and his vet tech…read moreSarah. More importantly our two dogs loved them both - always a great indicator we're in the right place! Receptionist was also pleasant and lovely to deal with. Glad to also have these guys as an option for urgent care if needed.

Our 6-year-old, 3-pound toy poodle Nyssa became critically ill within just a few hours two nights…read moreago, and we truly thought we were going to lose her that same night. It was one of the most terrifying experiences we've ever faced as pet owners. The moment we arrived at Tender Care Veterinary Center, the staff immediately stepped in with kindness, urgency, and compassion. Dr. Lieve Kamholz saw Nyssa right away, and within about 30 minutes of arriving, they had already completed X-rays, blood work, and a full exam. Dr. Kamholz quickly diagnosed the problem and clearly explained our options. Nyssa ultimately needed emergency surgery to survive. Dr. Kamholz and the entire team were incredible throughout the entire process--from diagnosis, to pre-operative care, to surgery, to post-operative care. Their skill, compassion, and quick action saved our sweet Nyssa. From the bottom of our hearts, thank you for bringing our pup back from the brink of death. Because of you, Nyssa is still here with us today. We will forever be grateful.

Improving the UNREASONABLE COSTS would be a good start. And have a little compassion. Our little…read morekitty has a broken leg. Now this is a KITTEN. I've never seen a vet have this much difficulty setting and immobilizing a broken leg as these people. They, (first off) can't splint the leg securely. Having taken the kitten in for the THIRD TIME to take care of him, ay $85.00 a visit, putting his care into the OVER $1,000 DOLLAR RANGE, We noticed a very small abrasion on his leg from the splint that they can't get to stay on. The tech called in the DOCTOR to evaluate it without asking us if we want to spend even more. This was $50.00 just to peek at it and not do anything about it (as it was a simple abrasion) yet the $50 charge was inflicted upon us. They then told us that if they can't get the bone stabilized and healed they would suggest AMPUTATION of this poor kittens leg and told us it would ONLY BE ABOUT $800. We've take other pets there for a variety of reasons and ALWAYS LEAVE FEELING MONETARILY VIOLATED. So we figure that this over $1,200.00. I'm a retired vet and work in health care and was also an Army Medic. My wife was an E.R. Nurse for 26 years for the Dept of Defense. We understand how minor this injury is and we can't afford that. They want to load the bill so much that in the end (if they could have it their way) the cost would be close to $2,000.00 to cut the poor kitty's leg off and they wouldn't even blink. BUT.. like most veterinarians, they know that humans are suckers for their loved pets and they will bend you over for a much as they can. If you want to eat, stay away from this Vet.

I'm very happy with the care that my senior dog and I have received at Red Rock Veterinary Health…read more I love that they're owned by local vets instead of a megacorp. Additionally I can see that they prioritize the well-being of their clients in their operations. My senior dog has complex medical needs and comes with extensive medical records. I really appreciate that the team and veterinarian took the time to review his records before our appointment. We've kept the same vet for follow up visits and guidance (Dr Dan is amazing) although they have other vets on duty that can advise for more pressing concerns when our vet is taking time off. They're closed on the weekends and have taken care to ensure my dog has any meds they may need on Fridays before they close to reduce the chance that we need to seek urgent care. Their prices are very reasonable and they don't make me schedule an appointment to give updates on my pet's status or get feedback from the vet. They provide hard copy prescriptions and will refill medications at local pharmacies without making me jump through hoops to access affordable medication options. I can text them to share updates on my pet's status and schedule appointments and they've consistently gotten back to me in a timely manner. They're a certified Fear Free clinic and it shows in their work. I can't say enough good things about them! As an owner of a pet care business I am thrilled I have a solid vet partner to refer my clients to. Thank y'all for taking such great care of my fur baby and me. I'm so grateful!

The concept of a fear free clinic is fantastic, and I think it could be done but not while relying…read moreon the use of so many drugs for every appointment. Today I found the clinic to be unprofessional and incredibly disrespectful and left without accomplishing the vaccines we were scheduled for. When voicing serious concerns about the treatment of my dog, Lauren felt it was best to argue with me on the call and double down on the necessity of pills for her appointments, which was never agreed upon nor addressed when the appointment was made. I will also add that my dog is nervous, anxious, and shaky. Not violent, aggressive, or unpredictable. And all of this was after we waited in the exam room 30 min past our appointment time with no communication. This is not the vet for everyone. And I would not recommend based on the suggested overuse of drugs in my own dog for minor appointments such as nail trims and vaccines.

We've taken our sporting breed dogs here since they opened fifteen plus years ago! Dr McKinney and…read morethe other doctors and techs have always been so good to us! I like the strong communication before and after each visit.

My 8 year old dog has been seen by the Vets at High Plains since she was 12 weeks old. I am fine…read morewith the care she has received, but I am very displeased by their current prescription changes. I used to be able to order her on-going meds through Chewy. As of this writing a single bottle of my pet's meds on Chewy is $27.99. Now High Plains will no longer fill 3rd party prescriptions and insists their own online pharmacy helps "ensure medication safety, quality and accuracy" The exact same meds via High Plains costs $43.13.

The Sporty Dog ATX is a wonderful service. All of the walkers are very professional and obviously…read morecare a lot about animals. They can accommodate a variety of dogs and cats too. Your animals will be getting the best care possible. The prices are super reasonable too!

So grateful we found Lauren! I was referred to Lauren (Austin Dog Lady) from a very credible dog…read moreboarding business when they were all booked up and couldn't take our dog for the weekend. I had never boarded our pup before and I was very nervous to leave him. Lauren was amazing and made me feel comfortable from the first day I met her. We had an evaluation day to make sure that my pup got along with her two adorable dogs. Our dog loved her dogs and had so much fun playing with them. We got an email with photos from Lauren every evening we were gone. Toby looked so happy and comfortable in all of the photos. Lauren treated our Toby like he was her own. So happy I found Lauren and will definitely use her again to watch our guy when we are out of town.

They were able to get my dog in as a new patient appointment the same day. The techs and vet were…read moresweet and gentle with my dog. The medicine they sent her home with worked and I saw improvement that same evening so they obviously accurately diagnosed the issue. They didnt try to upsell any unnecessary tests or procedures. This is not our usual vet and we actually travel further to go to a clinic we really trust but its nice to know that we have a second option if our regular vet is booked.

I've been going there with my cats for the last 2+ years, they have been amazing, (I've been to…read moreother vets who really don't do well with cat's) but Pine Creek Vet has taken such good care of them. We love the VA's as well they have all been amazing and patient with my scared cat. You can tell they really love animals.

We have dealt with Dr Coufal for 20+ years...he is the most compassionate vet I have ever had…read more Yesterday I had to put my dog Maddie down...Dr. Coufal had been her vet since she was born. He was probably as upset as I was. Highly recommend this practice

Extremely unsafe clinic. They lost all of my dog's medical records -- years of history I handed…read morethem in person and emailed multiple times. They even had the wrong owner information and refused to correct anything when I called. A staff member flat-out refused to accept updated records. I am a medical doctor, and I can say confidently: losing medical records like this is dangerous. Your pet could get duplicate vaccines, wrong treatments, or be denied emergency care because this clinic has no idea what they've done before. Their negligence has now disrupted my international travel because my dog doesn't have the documentation he needs -- all because this clinic cannot keep records. If they mishandle my dog's file this badly, I'm terrified for what could happen to yours. Proceed with extreme caution. The vets are great but the management of this clinic and its records is very unsafe for pets.

I would not recommend Pets First Animal Hospital. Dr Walker let us know we do not need to treat for…read moreprevention of fleas and ticks because they do not exist on this area, however upon speaking with other locals we learned this isn't true. She also did not recommend vaccination for Bordetella, even though we are active with our dogs and they frequently come in contact with other animals. The main thing, however, was when we brought our puppy in for a routine vaccine visit, she wanted to test him for a UTI even though he wasn't experiencing any symptoms. I assumed this test would come back negative, however they called the next day to let me know he did have a UTI and he needed to go on a round of antibiotics and pain medication (to help with the symptoms he was NOT experiencing). I took my puppy to another vet to get a second opinion, and I'm glad I did because it turns out he actually does not have a UTI. In addition, she recommended we neuter him no later than 6 months old. For a Bernese Mountain Dog, it is widely recommended you wait at least a year. While she is very thorough in assisting with potty and crate training techniques, I believe some of her views on veterinary medicine is a bit outdated. We will not be returning to Dr Walker.

Best Vet Office! They take such good care of Salem, every time. He has little quarks, they know…read morethem and cater to those to make him feel better about being there. The quality of service and knowledge is beyond and above. I would highly recommend them to friends and family. The Dr and staff are all amazing.

I'm docking them a star because they aren't very good at responding to messages. I was told I was…read moreon a waiting list and a year later was still not notified and when I saw two pups got returned I immediately got in contact to see them. I later find out there was no consistent waiting list cause I wasn't on one when I talked to the owner! So just seems like communication is disorganized. However we did get our precious boy that we are deeply in love with! Becky was really kind when we met her and let us tour the facility as well as meet his parents! We missed the open hours by maybe 15-30 mins and she came out just for us to meet him! His name is Misha which is a nickname in russian for bear! Cause he is our big teddy bear! We love him so much and would still look at DDR for another cutie!

I did a ton on research on where to leave my pup when we went on our once a year vacation. I read a…read moreton of reviews and even took our Libby to a test day at another daycare. Libby is very easy going and has no special needs so I just wanted to find a decent, not too expensive place. I visited DDR and picked up paperwork. I love how all dogs get their own pens where they can choose to be inside or outside at any time. The place is super clean and everyone who works there was friendly. It is out there east past Dragonmans - but for the cost it is worth the drive. My pup was there for 8 days and she barely wanted to come home. Apparently she found a boyfriend while she was there. This is one of those places that I really don't want to share with others so it is available when I need it, but I guess I can share DDR with the rest of the world. They give a military discount, a cash discount and the nightly rate goes down the longer the stay.