My office needed an overhaul. When we moved into our house, painting was not at the top of the…read moreTo-Do list. In the last couple of years however, I have been working from home more often & the drab colors were really bringing me down. Time to paint & brighten things up!
Everyone on the staff I worked with, (Ashleigh, Chelsea, Derek, & Wesley) were incredibly kind, helpful, & professional. Nancy, one of the co-owners came to work with me on color choice. She is a bit pushy & I felt a little pressured to make a decision. I had an idea for color in my head & luckily that's what I ended up with, but I wish I were a little more independent. Cylina, the other co-owner did a couple walk throughs as the project was wrapping up. The contract states that a supervisor will do a complete walk through at the end of the project. Cylina came out the day before the project finished & didn't even fully go into the room. (I had a baby-gate up to keep the dogs out.) I had to call & request another walk through so I could point out some things that needed to be fixed. I feel that had the walk-through been done at the completion of the project as stated, there wouldn't have been a need to call for another.
Pricing. Nancy claims that they are. "Hands down, the best painters in the city." The painters are great, I will fully acknowledge & praise them, but they should also state they are pretty much the most expensive painters to hire. I had a couple of different bids I had narrowed it down to; I chose Sisu because I was sold on the promise of impeccable workmanship & professionalism. Yes, my painters were awesome, however, there were 2 return visits to correct some "spots" that didn't look quite right. They were timely, sending the painters back the next day and everything was perfect at the end.
In hindsight, I can't pick out anything that made a huge difference compared to others. Both made the same statements for work to be done. Both claim to use high quality paints & tools (which Sisu did). Both have guarantees & warranties.
I will say the painters that came were amazing. They were friendly, they asked my opinion as the project progressed, they pet the dogs when they came & went from the house, & they didn't make me feel that awkward feeling g you can get when people are doing things in the next room & you're just hanging out in your house.
It was a great experience overall, but with their prices, they should offer discounts on future projects or something to have more repeat customers. I think I may try the other painter for my next room project. Soon I will need the exterior of my entire house done with trim & I know I will not be able to afford Sisu's pricing for such a large project. The painting of one room was nearly $3K. But hey, some people have way more money than me.