My family and I stayed a night in this hotel for a little weekend getaway because my son wanted to…read morego to the Galloping Ghost Arcade. Our stay here was great! When we checked in the guy at the desk was friendly and got us checked in at no time. The room is very clean, the restroom clean. The beds were comfortable we all slept good, just an all around great stay. The area and rooms were quiet, with all the businesses around you'd think it'd be a bit noisy but nope. If you're around the area and looking for a place to stay and relax, you can't go wrong. The price wasn't bad at all, not sure if the price is the same on their actual website but I got a good price from Hotels.com. I recommend this hotel if you need a great night stay! I will say they should get vending machines on every floor, only floor that had them was the first floor.

The staff here is the rudest that I've experienced. I walk in and standing at desk patiently for…read moreseveral minutes. I hear from the other side of hotel someone yell I'm coming. I have my drivers license and credit card ready and hand her my license. She says rudely I need the other card. I hand her the credit card. She says not that one the other one. I have no idea what she is talking about. She says something other her breath I think basically that I'm not with some group at hotel. I am diamond status and always get thanked and offered a snack or drink but nothing from her. No biggie maybe off day. I ordered a king room and get there and it is 2 queens. The room is hot as you know where. The AC is off in summer. I get a text asking if I need anything. I politely say I ordered a King room, the room was like a sauna and no welcome as diamond. She says sorry the thermostat is on the wall. I again politely let her know I found it but I ordered a king room. She said are sold out. Again I said but I paid for a king. She then in all caps (cut and paste from her text) : " I am SORRY THAT YOU ARE IN A DOUBLE WE ARE CURRENLT SOLD OUT.". I'd avoid this place like the plague.

Stayed here back in January with a friend who was visiting from ATL. The hotel was quiet and had…read moregreat food options nearby. The only downsides were that the front desk didn't seem to be available 24/7, and housekeeping wasn't provided daily unless requested. Since we spent most of our time exploring the city, it wasn't a huge issue. There was some noise from a group of loud teens during our stay, but overall I'd still recommend this hotel. The rooms were spacious, neat, organized, and clean.

I'm in this area for work pretty often, and over the years I've stayed at a ton of different…read morehotels, usually closer to Midway. The traffic there is always a mess, getting in and out is a hassle, and the surrounding area just isn't great. I recently discovered this hotel, and I honestly can't believe I haven't been staying here all along. The area is beautiful, safe, and so much easier to navigate. The hotel itself is spotless and truly immaculate. Every evening when I walked in this week, the front desk staff (especially the woman working nights) greeted me with a warm smile and a genuine hello. It's such a small thing, but it makes a huge difference when you're traveling for work. The breakfast area was also incredibly clean and perfectly stocked each morning, even though I only grabbed a few things here and there. You can tell the staff takes pride in keeping everything fresh and organized. Overall, everything about this hotel exceeded my expectations. It's officially my new go-to spot whenever I'm in town. I'll be back frequently, so I hope they're ready to see me pretty often! Thank you for a great stay.

Did a lot of research and landed on Hyatt House. Perfect spot if you need a place to sleep. Clean…read moreand well maintained. Worth noting housekeeping is only every other day. No one told us so that was disappointing as we had dirty towels etc. Just know that going in and you won't be disappointed.

We've stayed at Hyatt House Chicago / Oak Brook several times, and the staff has always been kind…read moreand courteous. That part is still solid. The overall vibe is still warm and welcoming, just like our past visits. But the attention to detail is starting to slip. On this stay, the elevators had crumbs sitting in the corners, the room had stray hairs in a few random places, and the window seals looked like they had not been dusted in a while. Was the room filthy? No. But if I had to put a number on it, it felt about 70 percent clean and 30 percent needs attention. Because my wife and I have stayed here multiple times, we can definitely tell the standards are easing up a bit. This is the kind of stuff that is easy to fix now, but if it keeps going this way, it gets harder to bring the place back to where it used to be. Will I stay here again? Maybe. It just will not be at the top of my list like it used to be, and not anytime soon. They've got some work to do, and I hope they get on it, because this used to be a really dependable go-to for us.

Smooth check in, plenty of parking, they have restaurant that high good reviews attached to the…read morehotel so you don't have to leave or send out for food. They have a swimming pool which we did use. It wasn't crowded at all and they also have party rooms where they let the guest can use the pool. We've stayed here twice. Prices are pretty good when compared to other hotels. The only thing is it's a little outdated definitely would like to see them remodel give it a fresh look!

I like Holiday Inns because they are typically a less costly hotel and you pretty much know what…read moreyou're going to get. This Holiday Inn was like most others. The price was a little inflated when my group went due to there being many events that weekend, but not as crazy as some of the other nearby hotels. The hotel and our room was very clean upon arrival. The decor, furniture, etc. was pretty old-school. When we reserved, we were under the impression that we'd have a couch in the room but instead got a large space with many different chair options. It worked out fine and we used the space to have friends come over before we went out to our event. We were fairly loud and when we checked to see if the sound would bother our neighbors by going into the hall, you actually couldn't hear much. We got no complaints so I assume it was the same for the walls between the rooms. The bed was comfortable and everything worked fine. Good water pressure in the shower. Mini fridge worked better than most hotel fridges. Lots of places to unpack belongings. Front desk staff was responsive and kind. Parking was complementary and super easy. They had complementary breakfast, but we did not indulge (we slept in!) Just a few cons. The gym and the pool were both closed during our time there. Our room had no full-length mirror, just the regular mirror in the bathroom. Easily resolved by adding a mirror. Also, no closet in our room. Finally, the TV had only very basic channels. I'd recommend adding Netflix or some kind of streaming service - at least the ability to log in with one's own account. The TV seemed pretty old and probably incapable of this.

Had a lovely stay at the Hyatt Lodge in the bustling suburb of Oak Brook. The Lodge is formerly…read morehotel housing on the former McDonald's campus, for those attending Hamburger University. The campus grounds are an incredible mix of pathways, trees, wildlife, and I enjoyed a walk and a run. The hotel grounds were set up for a wedding right by Lake Fred a beautiful setting with a nice separate building for weddings. My room was nice, I was missing soap and in the shower it was just three shampoos, no body wash. The hotel seemed pretty full on a Saturday, so I skipped the pool and all the kids and families. Self park on your left before you reach the hotel - it's so easy to walk up to the hotel from the free self-park. It's an idyllic setting, and there's so much going on in nearby Oak Brook, I would totally stay here again.

Summertime Chicago is back!…read more We celebrated at the Hyatt Lodge in Oak Brook! We received a tour of their recently renovated rooms, that look so comfortable and modern, then we celebrated with cocktails and treats. With gorgeous Lakeside views, a fitness and spa facility including an indoor pool and on-site dining offerings, it's the perfect spot to spend an evening or a weekend getaway! Don't forget, they also host meetings and weddings here!

Checking in was smooth and easy. Our room was large and smelled clean. Room looked brand new…read more It was quite the first night. In the morning at 9am we went down to breakfast. They had cheese omelettes, sausage and breakfast potatoes. As well as two waffle irons to make mini Belgian waffles. Second night a bunch of kids checked in for some soccer / hockey event. They were teenagers but acted like toddlers in the hallways. Running and screaming. Loud music was playing in the room next to us but they had enough courtesy to turn it off by 11pm. Second moring we went down same time. 9 am. No sausage, no potatoes and no waffles. Only thing hot were western omelettes ( yuck ). No cleaning service so had to ask for extra towels at the front desk. Our room phone wouldn't call the front desk. I asked for a couple extra pillows and was told they were out. Didn't think we'd ever stay here again. Proximity to what we wanted was too far away.

The stay at the Hampton is a little rough. I've stayed here 3 times now. Each a little unique. I…read morepersonally find the bedrooms sometimes have slight mildew smell. This last visit was the worst of the bunch. Multiple families here for what would seem to be a staycation. Kids and families dragging water into the hallways from the pool. And fairly loud in their rooms. I know this is me being complainy but guests need to respect that other people are around. In general there were multiple broken items in the hotel. Benches at breakfast, handle in the elevator, signs through out, toilet paper holder in my bathroom. There was also no shampoo which was really annoying after I arrived late after a severely delayed flight. The staff did jump to fill it the next day when asked. After which I noticed the conditioner was also empty. Breakfast was normal hotel breakfast and fine. Coffee was always fresh and available. Parking was free and wash to access the building from all sides. Rooms generally clean.

I stayed one night and really enjoyed all aspects of the room! I have seen some negative reviews on…read moreservice and quality but I didn't experience any of this issues. The room was awesome, the bed was comfortable, the price was great, the wifi worked well, and the amenities were better than I find in most places. I would absolutely come back.

This is terrible hotel I said there are brown stains on my curtain and bugs In my bed and they…read morehanged up Not recommended

It was... disappointing and NOTHING like the real Drake…read more Honestly, upon arriving and seeing the place up close, I decided to leave and not stay after all. I can see where they are trying to go, but it's not there. The place is in disrepair if you pay attention at all (cracks, holes, chipped paint), a crappy elevator, there's even random crap thrown in a corner still in view of guest. If you want to be taken seriously, then handle all the stuff no one sees that isn't sexy, rather than just putting lipstick on a pig. There's no consistent theme. It's like 5 different people walked through a 2nd hand store in a rush, with no other options, so each picked what they found in their scavenger hunt and then threw it all together. It's a big space. The staff was great and welcoming. Seriously, they were solid. The place is a 2 star, but staff is worth another star. It just felt like coming to visit my aunt who doesn't get a lot of visitors so she threw everything in a closet knowing guest are coming over. We all have to ignore the smell and everything else. The stuff on the walls makes sense to her as they are her memories, but there's no theme other than her history, so none of it makes sense to anyone else. It's just awkward. The reason this place isn't booming is 100% on the owner. They are trying to look bougie, while ignoring real issues, and clearly in way over their head attempting to do way too much with too little. They need to take a loan or get an investor and make this place amazing. It could be, but it's not. Then again, not sure if the place they dream of could survive in that area as the prices would need to double and the area may not be willing to pay. Potential investors may have said the same. I see the vision, but also see the reality, which just frustrated me as there was conflict around every corner. Also, the bar closes early at like 8 or 9pm. Additionally the upgraded rooms with "garden view" are anything but. The actual room is good. The detached building however looks like it was a nursing home that's never been changed or upgraded; at least on the outside and entrance. When you walk in the front door of said nursing home, it SMELLS like a nursing home. It was strong and not in a good way. When you are in your room and look outside at the "garden view", it's a crappy 1/2 wall that appears to have been designed and built as a favor by a drunk uncle who was in a rush. It's very small and insignificant. It's an eye sore, but the "garden" is actually just the back yard looking directly into a crappy middle class neighborhood of back yards. All in all, my "get away" upgraded experience felt more like a motel 6 with a $1,000,000 dream on a $500 budget.

We stayed two nights at The Drake Oak Brook on a trip in for a concert at Allstate Arena, and by…read morethe end of it, we were already talking about when we'd come back. This is a hotel where the staff is genuinely the star. The valet, a seasoned guy with a classic Chicago accent, was warm, quick with recommendations, and set the tone the second we pulled up. The front desk matched him. For a four-diamond property at around $200 a night, it punches well above the price. The property itself earns its reputation. The landscaping is beautifully kept, with a gazebo and plenty of outdoor seating that works for a quiet morning coffee or an evening drink. Inside, the lobby has what look like Chihuly-style glass sculptures and a mid-century-Chicago kind of grandeur -- you can tell this place has hosted a lot of weddings and receptions, and it would be great for them. Our room was impressive. No real view, but the finishes were strong, the shower was good, and, a minor miracle, the TV actually worked and streamed without a fight. The in-room drink cart was generously stocked with pre-made cocktails and select wines, a nice touch you don't see often. The bar downstairs was a highlight: the "skeleton key" in the room unlocks a free off-menu drink, which is exactly the kind of small-theater move that makes a hotel feel like it has a personality. Our Platinum Marriott status got us a room upgrade and complimentary breakfast, and they were generous with points on top of that. The breakfast was nice -- though I'll be honest, I wouldn't have paid $24 for the quality of their continental spread without the comp. Parking was easy, valet is free, and the gym has Peloton bikes (we didn't use them, but good to know). 3.7 stars overall. The honest gripes: doors on the east building are thin. We could hear hallway conversations clearly, and at times other rooms, not a dealbreaker this time as people were quiet at a reasonable time, but surprising for a property at this level. The exterior lighting has also not been maintained, bulbs are out around the building, and only the "th" in the classic mid-century "The Drake" sign was lit up, which is a shame because that sign is a whole vibe when it's fully on. Also, fair warning: a traveling baseball team had effectively colonized the bar during our stay, with a swarm of tired kids and tireder parents. Not the hotel's fault, but worth knowing if you're coming for a quiet getaway during kids baseball season. What would push it to four stars: better sound insulation on the east-side rooms and a maintenance pass on the exterior lighting. Both are fixable, and the rest of the experience is already there. We'll likely be back.

The no pet policy is not applicable when it comes to the FDA regulations denying a service animal…read morewhen trying to acquire lodging. I acquired about weekly lodging for a friend with a psychiatric service dog. I called via phone and was told the weekly rate would be $325. Ask how many people told one person said it was okay. Ask the person's age said 52 said it was okay. Then proceeded to mention that a psychiatric service dog will be accompanying the person to which the reply was I have a no pet policy I don't care what the animal is for I do not accept animals your person is more than welcome to rent a room here but they must leave the dog somewhere else I don't care what the dog does for the person and then hung up on!

Ok, my 3 stars are NOT for the fabulous ambiance the Brookfield motel offers, but, taking this…read moreplace for what it is, a cheap motel that offers hourly rates, it was a decent experience. Rooms and beds were clean , room had heat , smelled decent and free porn (yay?)