The Management of Chelsea Place and Freeman Webb is an absolute joke. Property is not taken care of…read moreand is running down. Parent Company, Freeman Webb will not return a phone call or email. Everything from Bird Feces on the outside of my window to homeless people living in cars in the parking lot - the standard answer is always "We are not responsible for that." I guess so many residents are moving out that they even put a write up in the newsletter about how much it costs to move. Save your $$& and peace of mind - cause they don't care.

A huge thanks to Matt and DJ working on couple of things in my apt. Got things done in no time,…read morevery friendly and kind. Thank you so much! You both are the Best!!

Very good experience touring this place. I believe. Josie was the person that helped us out and…read moremade everything go smoothly

I love the renovations that make this place a comfortable apartment community. It's peaceful, and…read morebeautiful. Also, the staff is really top notch. They are attentive, and if you have a maintenance issue, it's handled promptly. I like the random games and perks they have available at the front office, as well. If you are thinking of moving here, I encourage you to just do it!

This place would be 1,000 times better with new management!! My entire time living at this…read moreapartment complex, I dealt with rude, fake management who unjustly sought out to make the living situation of certain residents miserable! Specifically the manager, kevin, and assistant manager, tiara, are horrible! Numerous staff have quit because of the shoddy management, as well as residents, and more are planning to leave. I know this first hand. Tiara is rude, lazy, and arrogant. She doesn't go the extra mile for anyone! She does the bare minimum and has an extremely fake demeanor. She gets irritated when dealing with the tenants. When my fob failed to work, tiara claimed she'd fix it, but never did. Fortunately, one of the maintenance workers offered to get it activated since I had tried several times to no avail. I also had to contact her several times regarding some paperwork. She never reached out to me. I had to keep going to the office to finally get it taken care of. Kevin is weak. He doesn't want to discuss anything in person and will actually hide from you if you try. He personally targeted me and my neighbors and I couldn't even tell you why, as they are some of the nicest people who live on the property! He is constantly watching camera footage to go after the residents about one thing or another. He is NOT management material! The walls are super thin and I could hear just about everything my neighbors were doing- alarms going off, stomping around, conversations, music, the tv, etc. The management strives to put in as little money as possible for repairs, if they do repairs at all! Therefore, you keep dealing with the same problems which will only be solved by moving out! I asked to have overgrown landscaping trimmed back. The second time I asked, I received a very snotty remark from Kevin, And the work was never done. The buildings have leaks all over, so don't be surprised if your unit has water coming in during the many storms the area receives! They also claim they'll dna test dog excrement that isn't picked up, but they never actually do because they don't want to pay for the testing to be done. I could provide numerous additional examples, but this review is already very lengthy. It may be an ideal location to some, but I would NOT recommending living at this location! Do yourself a favor and find another location to reside!

Absolutely love my apartment and the whole team at this complex. The amenities are super nice and…read morethey hold events all year.

Dog poop everywhere. Management does nothing to stop it or clean it up. Both my dogs ended up…read morewith giardia and expensive vet bills. 10/10 do not recommend!

I came here a year ago to scout out different apartments because I was moving across country. I…read morefell in love with this complex and immediately put in an application stating I would be moving here in March 2022. I prayed this would be the complex that would except me And my prayers were answered. I fell in love with the office staff the day I came to talk to them. I was in contact with Adam for months in hopes that I would get the OK. I am so glad I moved here. Everyone is wonderful my building is so nice and quiet and friendly, the office staff is amazing the maintenance staff is amazing. You need something done and they were here in hours. From free coffee and hot chocolate in the office to a postal hub so your items do not get stolen off your porch, bingo every month to win money off your rent. When I moved in everything was clean and new. I hope to be here for a very long time I recommend giving Carrington a chance to become your new home. We have fun here we have contests. We have movie night pool parties and it just feels like home.

Great management and staff-- convenient location close to everything…read more Quick maintenance and management maintains the property & apartments very well. Overall awesome place to live!

I moved into a town home back in October, and then switched into a 2 bedroom with a friend of mine…read morejust this month. The staff is very polite and helpful. The facilities are well kept and the price range is pretty good. There are very few, if any, MTSU students there. So there aren't a lot of parties going on. ( That's a plus for me ) The location is pretty nice. It is near campus, and the Wal-Mart on Rutherford. If you are looking for a new place, check em out!

The good: Nice apartments with lots of room. Aurora is always professional. Maintenance keeps…read morethings well maintained. The stairs and entry ways need redoing and trash pickup is inconsistent but I loved living here. On to my move out experience: I had to break my lease due to my job ending. At first I was going to take the option where you pay three months and be clear because there was 18 units on the market but before turning in the almost $5000, I checked the site and my apartment E302 was no longer listed. I went in to inquire and there was an application out on my apartment. This was good news for me so I'm changed to paying $150 to break lease and pay for vacant days. The manager (Tiffany) was annoyed and went on to tell me over and over why I needed to pay the 3 months and be done because the application may fall through or the applicant may back out. She was very adamant about I'm making a mistake. I let her know I understood but I'll take a chance. Thankfully, someone moved in on August 16th. I knew I would have to pay the $150 plus half of month rent but they also charged me $80 late fee for August plus the new tenants rent is $10 cheaper than what I was paying so they told me I have to cover the $10 difference since my rent was more. That was another $60 charged for the months of September to February when my original lease was up. Aurora was pleasant the whole time but the manager's demeanor changed right away. Posting this so folk are aware of the good and bad.

This property is most definitely amongst the 5 top properties to live in Murfreesboro in regards of…read morecleanliness and how great the office staff is and there willingness to help. Property manager Michael is amazing and you can tell he holds his team to the same regards providing excellent customer service all around!

The Lack of professionalism and care for their tenants is Astonishing. The management is grossly…read moreincompetent. If you have any issues that need attention the management will act like you are a burden at that point. Many of the garages leak water when it rains and they will not take responsibility for any damages. In 4 years there have been 4 different managers and 4 different Maintance men, which speaks volumes!

Oh my goodness!! I cannot say enough great things about this place! The receptionist is super…read morebubbly and extremely helpful. Made my experience here top notch!!

They removed my review from Google so I'll put it here too…read moreManagement is frequently out of office during business hours I had to wait 2 hours one morning for anybody to show up. There's one dumpster for the entire complex so when it breaks down, which it does a lot, you can either pile trash up for maintenance to pick up or you can hold rotting trash in your apartment. Outdated fixtures in the apartment thermostat, washer/dryer, 18+ year old dishwasher. The gutters have been clogged for over 3 years it was a problem before we came when we asked (and others did as well) for the gutters to be cleaned they claimed we would have to wait until summer. This is not the fault of the maintenance team which is really the only saving grace for this complex, there's two guys who were really carrying that team. They couldn't seem to keep a maintenance manager though. Our apartment kept taking on water at the windowsill and front door due to the clogged gutters.

I just moved out after living here for three years. I rented it initially without even having seen…read moreit, based on a recommendation from a colleague. I had their largest 2-bedroom floor plan with a garage and loved the set-up. When I moved out, my entire security deposit was refunded. Would I recommend it? Yes, absolutely. For me it filled my need which mostly came down to amenities (apartment and complex) and safety. I have listed some pros and cons below. The positives: it is a very safe, not too many college students (although there have been some very loud parties; many families with kids and older people live here), maintenance is quick to fix issues (although I had a tricky water leak that required somewhere around 7 requests to finally get resolved), and the office staff is helpful and friendly (Doreen in particular has been very helpful). The grounds are also generally well kept and it has good amenities. Close to the grocery store too. The negatives: it comes down to thin walls and dogs. I shared my bedroom wall with a neighbor. I could hear them having sex (so awkward...), snoring, morning alarm, conversations etc. You also tend to hear a lot of people's bathroom habits, especially if you are in your bathroom (through the vent I assume). This complex allows dogs - and I love animals - but when most of your neighbors have dogs, and one starts barking, they all start. At one time my next door neighbor would go to work by 5 am, followed by a very, very lengthy chorus of barking and howling by his dogs. Thankfully the management stepped in and helped me put a stop to that. But, during the pandemic, Zoom meetings were sometimes a challenge because of the barking. It wasn't constant barking; when it starts though, it takes a while to settle down. I also had at least one neighbor who believed the grassy area by the apartment was their dogs' personal toilet area; they never picked up poop. Dog poop was frequently found in other grassy areas in the complex too. There is a fine for not picking up after your dog, but I have a feeling it is not enforced. I observed my neighbor several times, told the office, but their behavior didn't change. I did finally step out on my balcony after witnessing it and asked my neighbor to please pick up after their dogs; she muttered something but did it. There was snow that week so the piles of poop were highly visible. Think I observed her picking up over 10 different piles of poop that one time.