I cannot recommend this florist at all. I ordered a de-luxe wreath' online from UK (via Petals website) for my younger sister's funeral in Noarlunga SA. I paid $162 and chose the style and colours carefully to show my love for my sister and huge grief I felt in losing her. After the funeral my nephews very kindly arranged to place the wreath on a specially named bench they had placed for her in a much loved place of hers. It was only because of this that I actually saw the wreath that Colonnades Florist had made and sent. I was horrified at the standard of it and so very sad that they had spoiled my last chance to show my immense love I had for my sister I felt it was important to complain even though I was suffering from grief and sadness. However, my subsequent letters of complaint were met with denial, excuses and with no care or real heart felt apology offered for their poor product and its failure to compare (even vaguely!) to the relevant images advertised on their website!!.
Although I continue to shop online here in UK, I will never use this or any other online florist again!! They have destroyed my faith and trust at a time when I needed to trust most of all. read more