On day of my dogs operation price quoted during consult jumped up by $200. Walked out and they lost me as a customer. Went to Bird & Smith myVET and the total bill was less than half - very impressed with their honesty and service. read more

I have a boy cat , found by my daughter, hungry and wanting a home. So he needed desexing and some flea treatment etc. Took him here and they did a wonderful job at a reasonable price. Real genuine service and caring for this darling, sweet cat. So we add to the family of numerous cats, two dogs and two (boy) guinea pigs. All this will leave this vet practice with plenty of business for years to come. read more

Horrible. I went to this vet on a recommendation with my very dear, elderly cat who was dying. The vet we saw was good but I was extremely disappointed with the vet assistants. I am a disability pensioner and asked if the assistant sitting behind the counter (doing nothing) would be kind enough to call me a taxi. "You want me to do what!?" she replied in a nasty tone. She was very tight-lipped and angry when I tried offering money was having none of it dealt with me in complete silence before walking off. I left this clinic feeling as though I was treated like a second-class citizen and will never be returning here again. read more