Previously I was insured by Kaiser, but since changing jobs I had a gap in insurance, waiting for…read moremy new insurance to kick in. I am pregnant so I had to be seen. NO place on island agreed to see me for an ultrasound even though I was willing to pay My fiancé found out about this place and they were incredibly accommodating and only asked for a donation. The clinic is located beautifully and the staff blew me away with their friendliness. They took me in with a very warm welcome.. And even referred me to another clinic to get my twenty week anatomy done the same way. Keep up the great service and great deeds for helping the community!

This doctors office is located on the lower level of Filcom Center. It has ample parking on the…read moreupper level and an elevator to go downstairs. I love that this is close to home, and if one doctor is out of the office, another doctor will tend to you. We first saw Dr. Raymond Salazar as a referral from a friend. He appears to be young, but still smart, caring, and good bedside manner. Later we find out he is only at this location once a week. We've seen Dr. Sneider and Dr. Layugan and have enjoyed their services as well. My toddler seems to like Dr. Layugan a lot as she resembles one of her aunties, and is easy to talk to regarding any of her medical conditions.

Staff does not return phone calls in order to do follow up or make a new visit appointment. You…read morecan leave a dozen messages, and they will not return phone calls. The initial message is "We will call you back within 24-48 hours". Additionally, once you get an appointment the wait time is a minimum of 30 minutes while your parking cost continues to go up while you wait for a Nurse Practioner. Generally, the doctors do a good job. This practice is known for doing lots of injections into different body parts.

Okay...gonna reduce this. Severe negligence in billing me for my co-pay...four years! While the…read morepractice doesn't expect payment after this time and I want to make right, I paid $300 out of $400 and the total never seems to go down. Still severe issues with their billing department. Care is great, but business practices are quirky.

I decided to give this hospital another chance since it's the one I knew was available nearby at an…read moreemergency notice and I'm really glad I did. Seeing firsthand how well they cared for their patient while I was there during the admission completely changed my perspective. The staff was attentive and professional, and it truly restored my trust and confidence in their level of care. This time I was there as a visitor instead of a patient, and I also discovered a small Starbucks corner in the waiting area past the vending machines (which unfortunately weren't working). It was such a nice surprise. They had great options, I grabbed a turkey pesto sandwich, a Smartwater, and a nutter butter and it definitely helped hold me over during the ER wait. Little comforts like that really make a difference when you're spending hours there.

Queens West is the best. We've gone to the emergency center. They see us right away. They've always…read morebeen kind and caring. We had an emergency just a month ago and they took it seriously and I felt like we were in good hands. And then we went to the hospital Side for the first time a few days ago. The campus is beautiful, people were friendly, and the staff was helpful and directing us where we needed to go. We got the MRI that "tripler hospital" did not give my Husband. Queens gave the reading of the MRI the following day. If we weren't military, I would choose to come to this hospital for my Care.

Special thank you to Cindy from the Pharmacy Department. She went above and beyond by giving me a…read moreconsultation on the new medication I'm taking and explaining the possible side effects. She even opened and organized my items, reviewed the instructions with me, and printed detailed information for every single medication I take. That was the most helpful information I've ever received from anyone at a pharmacy. I truly love Kaiser for the excellent care I receive. I genuinely feel that the doctors and medical professionals care deeply about the people they take care of, and they are incredibly knowledgeable. I also appreciate the modern approach to healthcare here. After I left the office, Cindy personally called me to recommend that I speak with my doctor about the treatment plan so I wouldn't experience too many side effects. That call showed me how much she truly cares, and that makes all the difference. Plus my favorite little farmer's market is located at their entrance! Great produce, great people!

Located close to the Costco in Waipio…read more Free uncovered parking. Much less walking and navigating involved. Park car and a few yards away is entrance. Or catch a ride and drop off in porte cochere. Pharmacy on left the minute you walk in. Eyeglass shop on the right. Elevators just past this eyeglass area. Bathrooms next to elevators. Check-in across from elevators and ladies are very patient and nice, giving directions what floor, what letter to look for, where elevators located, where lab is and must check in there for blood test. Shot Clinic upstairs so took elevator and it's under Letter D. Good signage. Waited one minute in wait area and called in to sit, get my vaccinations quickly and then out. Nurse was very efficient and pleasant. You must make an appointment for flu and Covid vax as this location does not do walk-ins. Pensacola used to but not sure if they still do. Lab was packed so they ask you to take a number to be called to their window to check in. I decided not to do it this time since I figured it would be at least 30 min based on amount of people in their waiting room. It was a Tuesday around 10:00 am. As I was departing, they had tables set up on lanai of front entrance selling coffee, snacks and a short line was forming. All in all it was a very good first experience at this location and I'll return for blood work.

I originally came here a couple years ago because I just moved back home and had lost my insurance…read moreat the time, but needed an appointment. I called and they were super accommodating and I got an appointment pretty quickly. This clinic is located at the filcom on the first floor. Lots of free parking on the second floor. Anyways, I had my initial appointment with Miki and she was so so nice and very thorough. She always calls, either on their computer or phone before she comes to see you in the room. Fast forward to current times, i am so happy I stumbled upon this place and found Miki and will travel as far as needed to have her for all my well woman exams! GO SEE HER!!

Thank you to the friendly, efficient and professional staff at the Waianae Coast Comprehensive…read moreHealth Center. I was treated with compassion and respect and my nurse practitioner, Lena, was very thorough in examining an injury I experienced while hiking along the coast. Lena also contacted me within an hour of receiving results of my x-rays from the imaging center. Mahalo. Sheilah

I wish this clinic was the standard everywhere. Its quality care, I feel like my health is taken…read moreseriously.

The glaring downside of this clinic is the wait time. You need to come early to this clinic (before…read moreopening hours), because the wait time can take up to 3 hours to half a day before they call your name. Make sure to block your day off and you're not in a rush for errands if you're coming to this clinic for a checkup. Otherwise, the staff is friendly, helpful and they don't give you attitude.

People are rude In this clinic. They hang up on you. I would.not.reccomend going to this clinic…read more You will wait a lot of hours for nothing.

Mister's doctor has a medical office here, and we don't mind it at all!…read more The Queen's West Building is very easy to find from the main highway. Tons of free parking. There is an option to park in a parking lot or in the parking structure which would be steps away from the physician's office entrance. There are lots of places to sit throughout, in the lobby and in the halls! I noticed a bathroom near the elevators of each floor.

This is the second time I've visited this radiology clinic as a walk-in and I can't say enough good…read morethings about them. They're fast, friendly, and efficient. The reception area is well-organized, and the X-ray techs are professional and kind. Today I was under a time crunch and I didn't even have to mention it to Karen, she got me in and out in under 5 minutes.

Always my favorite urgent care to go to. I am always afraid to be judged when it comes to my…read moreconcerns about my health due to my raging anxiety. But when I'm in here, I never feel judged. The front desk, Rachel, and the NP, Brindy, have been so attending and understanding! I have luckily came my last two times when it was not so busy, but I trust that they are efficient in managing the flow of patients. I don't think I would go anywhere else! I am really grateful for the staff here. Thank you so much.

The 2 stars are for the lady who checked me in amd my vitals but the rest of the staff idk. Seems…read morelike everyone is in a rush. Took less than 5 minutes for the person to give me an exam. And the longest part was I was sitting in the room waiting for swab results. I was honestly better off driving to mililani to their access medical for not feeling well. At least I know now

I use the VA facility here. It's on 5F and there is a security guard there to keep things in…read moreorder. Ample seating, a Television on the wall so everyone can see / hear it. The front staff are super friendly and the nurses & doctors are also SUPER at what they do. I believe there is also a Psychologist there. Ample parking and SAFE. Close for us people on the West side of the Island. Worth the change from the BIG VA hospital at Tripler. My doctor is so kind and compassionate that she is the, in my experience & opinion, the best the VA has to offer. Queens Medical Center, in buying this facility has done a LOT with it and there is even a coffee shop at the main entrance. Many handicap stalls and wild chickens running around to watch before your appointment. I highly recommend this hospital to anyone on the Leeward or North Shore over Wahiawa or other private hospitals. Thank you for reading this review. Mahalo nui loa my friends. ~Joey

152/365 Its a shame that this place had to close, especially…read moreconsidering that it was probably the major hospital on the west side and with a busy ER at that. The location was very convenient as if was just right down the road from my house. Its sad that people on the west side need to wait longer to be cared for, especially in an emergency situation where they have to travel longer to pali momi or kaiser. That much time they need to travel is that much crucial to life or death. The parking here was also good since it was an open lot and you dont have to pay for parking like the other hospitals. Hopefully someone buys this place soon because the west side is a fast growing city and it will need a main hospital.