Previously I was insured by Kaiser, but since changing jobs I had a gap in insurance, waiting for…read moremy new insurance to kick in. I am pregnant so I had to be seen. NO place on island agreed to see me for an ultrasound even though I was willing to pay My fiancé found out about this place and they were incredibly accommodating and only asked for a donation. The clinic is located beautifully and the staff blew me away with their friendliness. They took me in with a very warm welcome.. And even referred me to another clinic to get my twenty week anatomy done the same way. Keep up the great service and great deeds for helping the community!

This doctors office is located on the lower level of Filcom Center. It has ample parking on the…read moreupper level and an elevator to go downstairs. I love that this is close to home, and if one doctor is out of the office, another doctor will tend to you. We first saw Dr. Raymond Salazar as a referral from a friend. He appears to be young, but still smart, caring, and good bedside manner. Later we find out he is only at this location once a week. We've seen Dr. Sneider and Dr. Layugan and have enjoyed their services as well. My toddler seems to like Dr. Layugan a lot as she resembles one of her aunties, and is easy to talk to regarding any of her medical conditions.

This Pain Management clinic is amazing. The staff is super nice, especially the nurse she's very…read morecaring and answered my questions throughly. The clinic is clean & I got seen for appointment right away. located right off Farrington hwy

Staff does not return phone calls in order to do follow up or make a new visit appointment. You…read morecan leave a dozen messages, and they will not return phone calls. The initial message is "We will call you back within 24-48 hours". Additionally, once you get an appointment the wait time is a minimum of 30 minutes while your parking cost continues to go up while you wait for a Nurse Practioner. Generally, the doctors do a good job. This practice is known for doing lots of injections into different body parts.

From the Administration, Nurses and Doctor Everyone is…read morefriendly and attentive My mom's favorite was Nurse Akane. Keep up the Great Work Much Mahalo for taking great care of my Mom

I was at the ED with my mom on 09/14 around 7:00 AM but she got there about 3am and there was…read moresomething I found very disheartening. At one point, one of the nurses was talking out loud about a patient who had asked for a foot massage, and the nurses were openly commenting about how demanding the patient was. Me and another family member who was sitting across of me just looked up. I completely understand that working in healthcare can be stressful, and as someone who also works in healthcare, I understand that nurses need a way to cope with difficult or demanding situations. However, I feel that those conversations should happen privately and away from patients and their family members. There were patients and families in the hallway who could hear these conversations. Hearing staff openly discuss patients in that way can make us feel like we are being "too much" or a burden when we ask for help, even though caring for patients is part of their job. I hope the staff can find a better way to communicate and cope with their frustrations without having patients and families within earshot. We understand that healthcare workers have difficult days, but patients are already vulnerable and should feel comfortable asking for help without worrying about being judged or talked about within hearing distance. And what's up with the NOC shift security guard? For a man, you sure have a lot of sass and attitude. Like, I genuinely don't understand it. I sincerely apologize for not knowing where Floor 00 is located, but there was no need for the attitude. If giving me a visitor sticker was too much for you to do, you could've simply said so. You were clearly annoyed for absolutely no reason, and there was no need to make me feel like I was bothering you for simply asking for directions. GO HOME if YOU DONT WANT TO BE THERE.

The lady at the check-in counter was so kind and informative. She even went out of her way to print…read moreout information about a financial assistance program for me, which I truly appreciated. This place is full of people who genuinely care about people, and you can feel it in the way they speak to you and treat you. A smile, eye contact, and people who listen to concerns. Those are so important. Those little moments of kindness make such a difference. I also love my doctor and her medical assistant. I feel well taken cared of here. HUGE shoutout to Dr. Medina and her Medical Assistant Carmen. Such rockstars and women who give so much care to world. I used to be a Certified Nurse Assistant. I didn't enjoy my workspace. This is a place I know I would enjoy working for. I also raved about it to my mom who is a House Supervisor at a hospital in Texas. They just do things differently here and you can feel it. I personally also love the modern care and the way care is documented and how the patient has access through the app to all of the medical records. We can also make appointments through the app. It's just great and I can't rave about Kaiser enough. I'm grateful to be a patient here and thankful for the compassion I've experienced every time I visit.

Located close to the Costco in Waipio…read more Free uncovered parking. Much less walking and navigating involved. Park car and a few yards away is entrance. Or catch a ride and drop off in porte cochere. Pharmacy on left the minute you walk in. Eyeglass shop on the right. Elevators just past this eyeglass area. Bathrooms next to elevators. Check-in across from elevators and ladies are very patient and nice, giving directions what floor, what letter to look for, where elevators located, where lab is and must check in there for blood test. Shot Clinic upstairs so took elevator and it's under Letter D. Good signage. Waited one minute in wait area and called in to sit, get my vaccinations quickly and then out. Nurse was very efficient and pleasant. You must make an appointment for flu and Covid vax as this location does not do walk-ins. Pensacola used to but not sure if they still do. Lab was packed so they ask you to take a number to be called to their window to check in. I decided not to do it this time since I figured it would be at least 30 min based on amount of people in their waiting room. It was a Tuesday around 10:00 am. As I was departing, they had tables set up on lanai of front entrance selling coffee, snacks and a short line was forming. All in all it was a very good first experience at this location and I'll return for blood work.

I originally came here a couple years ago because I just moved back home and had lost my insurance…read moreat the time, but needed an appointment. I called and they were super accommodating and I got an appointment pretty quickly. This clinic is located at the filcom on the first floor. Lots of free parking on the second floor. Anyways, I had my initial appointment with Miki and she was so so nice and very thorough. She always calls, either on their computer or phone before she comes to see you in the room. Fast forward to current times, i am so happy I stumbled upon this place and found Miki and will travel as far as needed to have her for all my well woman exams! GO SEE HER!!

I was assigned "dentist" Kamille Torres roughly one year ago and at the first meeting she neglected…read moreto introduce herself. At the time I thought it was odd but I let it slide. Over the next 12 months I had seen her maybe 4-5 times for cleanings and minor cavities. During those appointments I noted that she was quite unfriendly and brusque in demeanor. She also didn't explain details as much as I'd prefer. Recently, during an appointment for another minor cavity she berated me for "not flossing" even though I've told her that I floss every day. This wasn't friendly advice, her condescending attitude was insulting to me. Then, she instructed the hygienist to insert a large, unfamiliar rubber device into my mouth causing me to gag and motion to immediately remove it since I couldn't breathe. She quickly became impatient and tried to convince me to "bite down!" After noticing my discomfort she finally asked the hygienist to remove the device. At this point I was exasperated and requested another dentist. She told me there were none available. Since the filling was mostly finished I asked that she continue so I could quickly leave an uncomfortable situation. She finished up without saying a word and abruptly left the room. Since she never formally introduced herself or given me her name, I had to ask the hygienist in order to file a complaint with the director. In retrospect, I should have requested a different dentist after the first appointment, but I gave her a shot. Big mistake. This "dentist" hates her job and has no business caring for patients. She is uncaring and disrespectful.

I wish this clinic was the standard everywhere. Its quality care, I feel like my health is taken…read moreseriously.

The glaring downside of this clinic is the wait time. You need to come early to this clinic (before…read moreopening hours), because the wait time can take up to 3 hours to half a day before they call your name. Make sure to block your day off and you're not in a rush for errands if you're coming to this clinic for a checkup. Otherwise, the staff is friendly, helpful and they don't give you attitude.

People are rude In this clinic. They hang up on you. I would.not.reccomend going to this clinic…read more You will wait a lot of hours for nothing.

Mister's doctor has a medical office here, and we don't mind it at all!…read more The Queen's West Building is very easy to find from the main highway. Tons of free parking. There is an option to park in a parking lot or in the parking structure which would be steps away from the physician's office entrance. There are lots of places to sit throughout, in the lobby and in the halls! I noticed a bathroom near the elevators of each floor.

This is the second time I've visited this radiology clinic as a walk-in and I can't say enough good…read morethings about them. They're fast, friendly, and efficient. The reception area is well-organized, and the X-ray techs are professional and kind. Today I was under a time crunch and I didn't even have to mention it to Karen, she got me in and out in under 5 minutes.

always come here when my doctor has no appointment slots available for same day appointments…read more kunia urgent care team is awesome! fast! efficient! professional and friendly! five stars all day!

Waiting was quick…read more The front helped me right away and greeted me soon as I walked in. Doctor saw me pretty quickly after checking in with the nurse. The office is clean and neat. Overall quality time and care was pretty great and I'd definitely come back to this urgent care location again.

I use the VA facility here. It's on 5F and there is a security guard there to keep things in…read moreorder. Ample seating, a Television on the wall so everyone can see / hear it. The front staff are super friendly and the nurses & doctors are also SUPER at what they do. I believe there is also a Psychologist there. Ample parking and SAFE. Close for us people on the West side of the Island. Worth the change from the BIG VA hospital at Tripler. My doctor is so kind and compassionate that she is the, in my experience & opinion, the best the VA has to offer. Queens Medical Center, in buying this facility has done a LOT with it and there is even a coffee shop at the main entrance. Many handicap stalls and wild chickens running around to watch before your appointment. I highly recommend this hospital to anyone on the Leeward or North Shore over Wahiawa or other private hospitals. Thank you for reading this review. Mahalo nui loa my friends. ~Joey

152/365 Its a shame that this place had to close, especially…read moreconsidering that it was probably the major hospital on the west side and with a busy ER at that. The location was very convenient as if was just right down the road from my house. Its sad that people on the west side need to wait longer to be cared for, especially in an emergency situation where they have to travel longer to pali momi or kaiser. That much time they need to travel is that much crucial to life or death. The parking here was also good since it was an open lot and you dont have to pay for parking like the other hospitals. Hopefully someone buys this place soon because the west side is a fast growing city and it will need a main hospital.