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    Collins Louise G MD

    5.0 (2 reviews)

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    7 years ago

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    The Fertility Institute of New Orleans – Metairie - The Fertility Institute

    The Fertility Institute of New Orleans – Metairie

    3.5(2 reviews)
    5.3 mi

    Overall the care was very cold and impersonal. I switched to a new clinic that was much friendlier…read moreservice. Dealing with this billing department was very difficult and took a month for me to remind them that they never responded back to my original question. I have to submit my own insurance. Just overall not what's in the best interest for the patient, but that's becoming more common with doctors in general. They definitely demand their money at the time of the appointment, but when you request the refund you deserve, they say it will take over six weeks.

    Dr. Sartor helped me achieve 2 successful pregnancies. She is brilliant in diagnosing,…read moretroubleshooting and communicating the process. She was always available if I wanted to make an appointment to speak directly to her. I live an hour away and have a toddler. I felt that my time was respected because Dr. Sartor called me on a few occasions instead of having me come into the clinic to discuss a few matters regarding the direction of my treatment. She is straightforward and compassion at the same time. She was 10 steps ahead of me and would go more aggressive with each cycle until I got pregnant. I felt like we were working together throughout the whole process. The frequented the Mandeville and Metairie office. The staff is both offices promptly returned my phone calls. They exuded confident while being positive and supportive. The staff is highly professional and a joy to work with.

    Collins Louise G MD - obgyn - Updated May 2026

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