After 20 years living in Houston Texas I decided to relocate to St. Petersburg, Florida to be…read morecloser to my family and friends. It was no doubt quite the deliberation for me to make that difficult decision to sell my home. After a few months on deciding if I should or should not, I reached out to Jill Smith to help with the sale of my home. This was probably the best decision I have made in such a very long time. Jill Smith and team made the process of selling my home, from beginning to end as seamless possible for me. They also helped me navigate the emotional side of leaving my home that much easier. Everyone involved in the selling of my home, which included Jill Smith, Nikki Villarreal, Bianca Barron and others a complete joy. Thank you for helping me close this chapter of my book and starting a new one. You all were truly a blessing.

An Incredible Experience. Everything went through Flawlessly. It was a pleasure to work with this…read moreTeam. Anytime we needed anything answered or negotiated, it was done and completed in a timely manner. Very proactive in offering information and insight for our area that we were not privy to. Would definitely not hesitate to use this team again.

Can't say enough good things about this team! Susan was amazing, best in town. Want peace of mind…read morethat you are working with the best when buying or selling your home? Look no further. I worked with Susan to buy my first home and cannot recommend her enough. The best.

I must admit I was surprised to see a response to my review from 2 years ago pop up on my account…read more Nonetheless, I can certainly address the points that were raised in the response: 1. As stated in my original review, we arrived at the location, waited for a half hour, and WE REACHED OUT TO SUSAN to get the news that she would not be showing up due to her working on paperwork related to another client of hers. If Susan did indeed do the right thing and reach out to notify that she would be postponing the appointment ahead of time, a simple screenshot of an outgoing call record made prior to the appointment time would clear the controversy. 2. I'm not sure why there was an assumption made that there was no interest in the house when the client put up with three days of unprofessional scheduling changes from Susan and STILL came across town to see the house. The house they ended up renting was the same type of house, square footage, in the same Sienna Planation location, for a few hundred $$ less a month. 3. Regarding the "false statement" correction, I already mentioned in my review that what i wrote about the selling history was based on what I saw online. I'm not here to make false allegations, but to share my experience and observations made. After those series of events occurred, I searched online, and that was what I found in the history section of the house listing page. 4. I'm not sure why Susan believes she was "attacked online" and that I left a "scathing review". My review was factual and chronologically laid out the events that occurred during our interactions. I even stated that it seemed she had multiple positive reviews and perhaps she had a bad week. If that isn't a fair review, I'm not sure what is. In over 200 reviews on Yelp, I have only given 3 single star reviews. I can't write a review based on what your prior history with other clients are. I can only write about my experience and observations. This is, after all, the point of having reviews online; so that potential clients can see that out of X number of reviews, so many were good ones and so many were not so good, and they can look into the positives and negatives as they wish and make a judgement call. I do believe in honesty though. In my review, as I mentioned, I stuck to the facts, and separated my emotions and opinions as much as possible. Susan's rebuttal has quite a few holes, including her statement about having only received one 1-star review in 23 years. The review that was posted on yelp 1 month prior to mine was a 1-star review, so there's that. In most lines of work, this conduct and performance would result in significant repercussions. Luckily, in the real estate world, you can just shrug it off as a bad experience and move on to the next client, as if nothing happened. It would have been nice if she owned up, apologized and learned from her mistakes, rather than respond with lies and excuses. As the old saying goes, "Amateurs blame others. Professionals accept responsibility."

Brittney Sabula is amazing;). Professional and works hard…read morefor you. She is always available and is willing to put in the time and research to help you sell your place at top dollar or find a new place for the right price. She is knowledgeable about all the areas in the Market and will definitely find you what you want. Charlie

Said they could help. But I never heard back from them after emailing and calling. They don't…read moreanswer the phone and you can't leave a message.

Kelli has sold our last two homes for us--earlier than anticipated, with a pleasant attitude and a…read moreprofessional, competent manner. We would gladly recommend her to friends. Bryan and Rebecca

Kelli recently worked with us on a purchase of our second home. She was knowledgeable, punctual,…read moreand tenacious in keeping the process moving smoothly. We are looking forward to selling our first home with her once we move, and would recommend her without hesitation to anyone looking for someone who is an expert in the Pearland area.

I realized my 4 was truly too low based on quality of services Erica does. She does go above and…read morebeyond for you. So raised my rating. It is absolutely amazing how she finds top solutions for your needs. Definitely would recommend her!

After my 03/09/2018 review, we closed escrow smoothly on 03/30/2018 as we expected and through the…read morehelp of Erica. When we have several offers and did not know which one we should go for, she help us to make the right decision and therefore we can close escrow without any hassles. I can't express my sincere thanks to Erica, while she was working on our difficult project, she need to take care of the family issue at the same time; I want to emphasize again, she is the best agent that you can not afford to miss, I am so happy I chose her from the first phone call and even after close of escrow, she did not stop her service but forwarded our important mail from the City to us. From little thing can see the big picture, chose her as your agent and you will never regret. If I consider to purchase again in Houston, she will be the first & only one that I will be put into consideration. Thank you Erica for your great job !!!

Thank you Robyn Jones Homes for your professional expert care that you gave to my me during my home…read moresearch and ultimately home purchase! You better bet that if my job takes me elsewhere, you'll be selling this home for me. I recommend Robyn for all your home buying needs! Girl, you ROCK!!

I contacted Robyn when I was ready to purchase a home because she came highly recommended from a…read moretrusted coworker. I had an idea of what I wanted but when we met, Robyn helped me define the actual criteria and explained several areas I had not ever considered and why certain home features would be more advantageous for my needs. I never felt pressured to select her as my agent and left my first meeting with her thinking about everything she told me as an ethical realtor. I did my own research and she was absolutely right about the specific criteria we discussed. It took a few days to finalize my search and a few days after that, I had listings ready to review that met every need I had plus some "wishes." I was also very impressed because Robyn found listings that I would not have come across on my own in the specific local neighborhoods I thought I wanted. Robyn advocated for me with the sellers of the home I chose and I was absolutely thrilled with her thoroughness and helpfulness. The process was efficient, Robyn's communication was perfect, and I felt confident that I selected the right person to represent me and understand my interests. Robyn didn't waste my time showing me properties that didn't meet my needs, her communication was impeccable, and she was helpful and encouraging through the whole process. I wouldn't hesitate to hire her again and have referred several people to her. I hate moving but I wouldn't hesitate to use her again!

Kayla was able to help me find my perfect home in just two weeks of working with me. We went out…read morelooking the very next day after we first talked and she was even happy to show me on Labor Day! I can't say enough about Kayla and how much help she has been in my first home purchase. We should be closing soon and she has guided me every step of the way. As a Veteran it has been a life long dream to purchase a home. Thanks Kayla for helping me make this dream come true!

What can I say......I have sold multiple homes in my experience and never dealt with a Firm that…read moretreated me as I was treated by Pop Realty. This is a real review. My home was just sold last month. To put in context, I reached out to Kayla last year and told her of my intentions. This was not a "let's sell now" situation. I was never pressured or pushed. We also had some hickups with buyers and it did not phase this Team at all. Thank you Kayla to you and your Team for taking direct care of me and immediately responding whenever I texted or called (which I know I did a lot) I will be doing repeat business with you into the future. That is a guarantee.

If you're looking for a tenacious, honest and thorough realtor, Melissa Mims is your person!! We…read morewere out of state buyers and she made the process easy and efficient. From our first meeting with Melissa, she clarified our expectations and what we wanted from a potential home, as well as the home buying process. She has a great depth of understanding of the local real estate market, including current trends, pricing, and neighborhood dynamics. Whenever we had questions, she was quick to respond and thorough in her answers. Above all, Melissa is a kind, knowledgeable, and efficient realtor dedicated to ensuring client satisfaction. She will go the extra mile to exceed expectations and has earned our trust.

Melissa was extremely helpful, knowledgeable & patient with us, as a first time home buyer i was…read morevery nervous and had a huge number of questions. Melissa educated me and pointed out any issues with the houses we've seen which was extremely helpful, she answered every question and every call. When we finally found a house that met all of our needs, she made sure that all issues that were on inspection were addressed properly. We ended up getting our dream house within our budget and in a great part of the city. I am looking forward to working with Melissa again and would definitely recommend her to anyone who is looking for a real estate agent.