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Collins Custom Cabinets

3.0 (2 reviews)

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11 months ago

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8 years ago

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Northwest Restoration

Northwest Restoration

(3 reviews)

In the month of November, our kitchen faucet leak (which sounds so simple) turned into an event. A…read moreremodeling event that required a variety of additional support. While our Insurance company allowed to select anyone in the area to assist us with the new flooring and details, they did recommend NWA Restoration as an option. We took them up on the offer. Because of the complexity and coordination with the flooring company, we chose to work with both because of their previous partnerships. While they were at it, we asked them for a few extras like painting our bedrooms, installing new the faucet and instant on hot water tap, and painting and cabinet work for the effected kitchen island. There were some challenges along the way. You should expect some. The good news is that Aaron was extremely responsive and attentive to each concern. He starts his mornings earlier, and responds quickly. They completed their work on time, the rooms look great, and the updated kitchen island is outstanding.

Terrible experience. What started as a minor garage fire repair in September 2025 is STILL not…read morefinished as of March 27, 2026--despite an initial contract promising completion by the end of October. Communication was awful. No updates unless I chased them, and then it was vague excuses or blame-shifting to the city and subcontractors. Andrew, my company contact, contact Was nonexistent or inconsistent. When emails went to his brother owner of the company ? (due to nearly identical addresses), the responses were rude and unprofessional. I paid over $20,000 and still have not received a final itemized statement. Work quality is just as bad--poor roof support, ongoing leaks, and issues they tried to dismiss as "pre-existing" after covering them up with new siding and Sheetrock. I assure you, there were no leaks previous to this minor fire. This has been a costly, frustrating mess. Avoid this company.

Collins Custom Cabinets - cabinetry - Updated May 2026

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