Ruined our family, permanently scarred a child. So awful that this is the one person I wish we…read morewould have never met. She has truly destroyed my life with one extremely bad decision. I'm certain she regrets it but that doesn't fix the numerous lives she's ruined permanently.

Janice Rosen was very knowledgable about the court system, mental health as well as child custody…read more She paid great attention to the details of my life and helped me see my part in things as well. She is excellent. I highly recommend her as a therapist. And to add to the review above- she is a therapist, that has been highly respected in the Naples area for years.

I have been a patient for three years. They have referred me to excellent doctors and I highly…read morerecommend Naples Family Concierge.

I have been getting treated by Vanessa in Dr. Novaks office for almost two years. She has done an…read moreexcellent job in her treatment of me. Also, my appointments are almost always on time, with a minimal amount of waiting. If you have a head injury, this is a great place to be treated

We've had the same crappy experience with this doctor and office. We called and left a message…read moreeveryday and NEVER received a call back. He has proscribed drugs to our father that do not relate at all to his condition. When asked for Dr. Novak's opinion on the drug, no response was given. Doctor Novak should be removed of his practice.

I've been going to Healing Minds Psychiatry for help with my anxiety, especially related to…read moreschoolwork and balancing daily activities. Dr. Reve has been incredibly supportive and understanding from the very beginning. She really listened to my concerns and helped me find practical strategies, along with treatment options, that made a noticeable difference. Before coming here, my anxiety made it hard to focus on assignments and even simple day-to-day things felt overwhelming. Now, I feel more confident, organized, and able to manage stress in a healthier way. The staff is kind, professional, and makes you feel comfortable opening up. I'm really grateful I found this place--it's made such a positive impact on my life. Thank you Dr. Reve, you are definitely the best in Naples!!!

Hussey is straight to the point, no small talk. He takes care of his patients, prescribes the…read moreright medication to help relieve pain. I've never had to wait more than 5 minutes to see him based on my appointment. Staff is nice, and the office while not plush is adequate. His affiliation with NASA compliments his practice. I feel lucky that he's my Doctor. Eric Gross / Naples

Absolutely amazing Doctor Who actually listens and cares and you can tell his staff are truly…read moretop-notch his office staff are one of a kind who go out of their way to help you even when the doctor isn't there his office manager is like no other. Truly a 5 star a+ dr. I cannot say enough positive things about Dr Hussey and his staff.!

Dr Shaheen takes his time with you and is very knowledgeable and caring. I am so happy I found…read morehim!!!

Dr Shaheen is still an excellent doctor. He's caring and knowledgeable and truly cares for his…read morepatients. Unfortunately, the hospital overbooks him with too heavy of a patient load. To get in for an appointment, I was booked 2 months from now. They had nothing open any sooner- and this is after season is over! This has been the norm since last year. It's not his fault. It's the hospital trying to make a buck off his back. It's sad, really. I wish he would move on to his own practice.

Outstanding therapy office. Could not be more pleased with the outcome…read more Highly recommended.

TL; DR - False billing practices, unauthorized charges,…read moreunprofessional receptionist, failure to match clients with therapists based on issues presented, failure to return calls/texts/voicemails. I called initially in late June or early July 2018 to set up an appointment. I left two voicemails - no response. I then reached out again in August 2018 and left a voicemail and sent a text. I was finally able to set something up via text only - the receptionist never called me back. They then asked for all of my personal information, insurance information and credit card information via text. I said no - I wanted to be able to call at their listed phone number and speak with someone, if they could only respond via text on a number not publicly attributed to the business then the answer was no. After several further attempts to reach them, I finally got through. I didn't feel good about the process and wondered if I was being scammed throughout. My first appointment was set up via text. I specifically stated the issues I wanted to discuss and I was given a therapist who had no background in any of those issues. I asked why I was scheduled with her and they said that she was actually very versatile and had knowledge and of the two with a strong background in the issues I wanted to discuss, one did not take my insurance and the other didn't have availability. Again, this made me feel not great about the experience, however I left the first appointment scheduled and figured I'd see how things went. During the first appointment the therapist mentioned she would be out on maternity leave shortly so she though she should switch me to a colleague. I again asked about either of those who had a focus on what I wanted to discuss and she thought it was very odd I wasn't scheduled with the one. She said she could continue to see me in the meantime and would work on getting me an appointment with the one who took my insurance and had a background in the area I wanted to discuss. Fast forward a month or so and I have an appointment with the second therapist. She was fine. I went to several appointments but didn't feel like we were making any progress and decided she was not a good fit. I discontinued my therapy visits within four months of the first appointment. During this time I start receiving charges on my credit cards in various amounts. My copay is a set amount and I had nearly hit my deductible for the year, so I thought it was odd I was receiving charges in amounts of $10, $20, or $30. I did switch insurance at one point so my copay amount changed, however my deductible was consistent through the end of the year (my company just updated their plan early). I let all of these charges go and just decide to assume the best. I never received a receipt or a billing statement. In January 2019 I received new charges to my credit card. My final appointment had been mid-December 2018. I asked what the charges were and why they were made. I was advised they were for appointments in October and December. I asked why they were billed then which was nearly 3 months after the October appointment. I was given no clear answer and just a blanket statement that I had authorized them to bill when they received information from insurance. They also had no clear answer as to why differing amounts were billed on various dates. On January 23, 2019 I revoked all authorization to make any charges to my credit card and requested in writing via text (which they acknowledged) and in a voicemail both billing statements and receipts for all charges. Today is August 27, 2019 and I have received nothing. I am filing a complaint with the Better Business Bureau, writing a report on Yelp, and reaching out to my credit card company regarding these matters. I am also considering filing a police report since I have never received any documentation as to what the charges are for, and since they are in varying amounts, I am not certain that they were all legitimate charges. In my personal experience this business is not about helping the clientele - it is about doing what they want in the manner they want to do it. I have spent far too much time dealing with problems created by this business because they failed to act in a professional manner by placing me (the patient) with a therapist who was not capable of addressing the issues I came to them about, failing to provide billing statements, failing to provide receipts, and failing to respond in a timely and professional manner.

Extremely Disappointed…read more I never had an issue with Prime MD, but unfortunately, since Lee Health took over, my experience has gone completely downhill. They have changed my primary care doctor multiple times because, apparently, my previous doctors were suddenly no longer in-network. I understand that insurance networks change, but what happened this time was completely unacceptable: I was dropped as a patient without being notified. I had prescriptions that were originally provided through their office, and now that one of them has expired, I'm unable to get my birth control refilled because I no longer have a PCP there. I was told I would have to pay $300-$500 out of pocket just to get a prescription refill elsewhere. When I asked why patients aren't notified when the practice stops accepting their insurance, the response I received from the person on the phone was simply, "I don't know what to tell you." That is not an acceptable way to treat patients. If you are going to stop accepting someone's insurance and remove them from your practice, patients should be properly notified and given enough time to establish care with another provider, especially when they have ongoing prescriptions. I am now left without a PCP and scrambling to get a medication refilled on time because of a change I was never informed about. Very disappointing experience with Lee Health.

I am used to outstanding medical care from a concierge doctor in Naples. I did not think I could…read morefind another qualified, personable, caring, professional physician as I had in my concierge doctor, although I did. His staff reflects his principles, concern for excellent care, and kindness. The office is modern and clean, and the staff can provide specific additional treatments if unexpectedly needed. I am a retired RN with over 40 years of experience in various aspects of nursing, primarily associated with large teaching medical centers of excellence. I know quality healthcare and I experience it here.