Great advice and great people. Each of them truly has a teacher's heart and spoke to us in earnest…read moreabout our goals and what it would take to get there. Multiple times throughout the years when we had life changes, Chris and Brant were ready to navigate the hurdles alongside us and help make the right decision, which was not always the easiest choice.

I cannot recommend CIMG more highly! We worked with Jenny Walls every step of the way and, to be…read morehonest, I kind of missed chatting with her when we finalized all the paperwork! Jenny was so patient, helpful, and nice. She always picked up her phone and responded to emails so quickly and so kindly! She made the process idiot-proof (trust me, we tested it!) and seamless. We had a lot of moving parts and tons of weird paperwork, but she somehow kept us calm and happy the whole time. As first-time home buyers, the idea of a mortgage application initially seemed daunting and overwhelming, but Jenny reassured us that we could get it done (in under 30 days, no less!), and kept us calm and stress-free the whole time! It was such a pleasure to work with Jenny - definitely seek her out!

Chris Holt and his CIMG team were excellent to work with throughout the home-buying process. As a…read morefirst-time homebuyer, I found they made purchasing a home far less intimidating. They were very responsive and ensured we had everything in place financially to make a successful offer on a house. They have a strong reputation among realtors as an excellent lender to work with, which turned out to be a real plus in a very competitive buyers' market. I would recommend them to anyone wanting to buy a home, particularly first time buyers who are unfamiliar with the purchasing process.

Shawn and his staff have always been extremely helpful, trustworthy and professional…read more They have helped me with various situations and have made clear what can be very confusing. Knowing your agent will be available and will help you through challenges is reassuring and invaluable.

Do not get insurance with this office. Absolutely horrible. I had multiple policies here including…read moreauto and homeowners. I cancelled my insurance with them and went to Allstate in 2016. I just got my mortgage statement and State Farm had billed my lender and got paid the 2017 premium even after it was cancelled, even after proof that I switched to Allstate was provided. I have submitted a claim with the NC Insurance Commissioner and am waiting for the results now.

Back in the Raleigh metro area after being away for six years and making the call to Anthony for…read morehome and auto coverage is one of the highest priorities we have right now! I've had a catastrophic loss when hurricane Fran swept through the Triangle and Anthony and State Farm handled that loss with the highest level of care and support possible! We've been customers ever since and will continue to be ever more!

Insurance companies are a very tough entity to review. Unless you've had a major claim and had…read moreexperiences to one side of the spectrum or the other the only thing you can really review is customer service and pricing. Up to this point I've never made a claim, lucky me, so I cannot review services I haven't utilized. Three stars for this company seems a little light so I'm edging towards 3 and a half. The customer service for this location has always been pleasant. Juanita was my latest service representative for this office and did a splendid job of communicating the details of swapping renter's insurance for a homeowner's insurance policy. I've been a member with State Farm for nearly 10 years and it's been the best deal I've been offered among the major insurance carriers I've researched. I'll likely continue using this agency and office while I live in this area. If I ever need to file a claim I will review again based upon my experience.

Decided to go with Pathway Mortgage Group, Inc. for our first time home buying experience, instead…read moreof the builder's lender upon buying a new development home becasue we felt much more comfortable with Barb and her team! Even with multiple delays due to construction, Barb honored her agreement with us to cover closing costs like builder's lender would have. Barb and her team were responsive and very professional throughout the whole ordeal and made sure we knew the steps along the way! Could not recommend Pathway Mortgage enough!!

I've done a refinance through Pathway Mortgage Group, and it started off very well. I got a call…read morefrom Barb talking about how good of an idea it is to refinance, and how I can save money on interest rates, etc. I was promised a quick, painless process that would get me the lowest rate on the market (that came out to be true). Then I was told that if I "close" the refinance before a certain date, I do not have to pay the interest, which would save me a good $500-800. On top, I was promised to expect a "small gift" coming to my house right after closing. Well come closing date, the closing date gets moved with no explanation. Now the attorney is asking me as to what's going on, and I have no clue and no success at getting in contact with PMG. The closing date gets moved by a whole week, then another 3 days. At this point I knew I would have to pay the interest, and was regretting my decision to refinance. Finally, I get a call back from PMG stating the facts about my closing, with no explanation as to why they ghosted me. Come closing day, I go in to sign the papers, and sure enough at this point I owe more than $600 in interest. Mind you, my closing attorney tells me this, as PMG did not call to go over the closing statement or explain any of the charges. I was sitting at the attorneys office, calling PMG and asking about each number they put on there. What a nightmare, and embarrassment. Here's my outtake: PMG is great at finding the lowest interest rates on mortgages. In terms of paper work, it was easy. However, communication with clients needs serious improvement. Also, I would have really appreciated if they simply said, "we are sorry we delayed your closing date costing you money". Instead they went with the approach of not calling back and completely ignoring my questions. On top of all this never received a gift or even as much as a thank you note for refinancing through them. Customer service needs work. I hope this helps anyone else looking to refinance through them.

Reid will be my go to when I need more coverage. He took his time to talk with me multiple times…read moreand walk me through the process. He was honest and straight forward, an all around great experience. Even I did not go with him in the end because I only needed car coverage and there was a better deal elsewhere, he encouraged me to take that deal. I would highly recommend Reid Johnson and will definitely bring my business his way next time. Thanks Reid!