I have mixed feelings. First pregnancy and I decided to come here. The first doctor I saw was…read moreOmaira Colon. She doesn't do hospital births any more so I only saw her once and then they switched me. Her attitude was "I've done this a million times" and she went over everything quickly and in little detail. I get that it's YOUR millionth time but it's my first. They switched me to Maude Vance after that. She has little personal skills if any. She walks into your room already talking about baby names and whatnot without even a "Hi." She says all the information so fast and direct it just goes right over me and I can't remember anything when the appointment is over. She seems very knowledgeable but I get the vibe of I'm here to get paid and get out. She asked the same two questions every time and if you don't have one question she offers up no advice and she's on her way out the door. Cool, again it's my first time I don't know what I don't know! She suggested I get the RSV vaccine but I wasnt the correct month range at the rsvp season time. She said no need for a birth plan. Whenever she measures me I'm either too big or too small and then she schedules another ultrasound. Not saying how big or small I am and why it's necessary. Actually delivery time, did multiple interventions which I didn't want and she literally said "it's my job to cut the cord" when somebody asked if anyone wanted to do it. The reason why they are getting three stars is the scheduling. They give you one time to come in and you either say yes or no. The main front desk lady is kind of mean, the one with the flashy loud keyboard. I saw numerous new ladies who were always in training at the front desk across my 9 month visit. For people who don't have a job, it's fine come in whenever. I have to take time off of work to come in. They do open from 8-5 so I'm able to come at 8, but only days where Vance comes in early, otherwise she starts her day at 9am. Another inconvenience. I always have to fight with them, no I'm not going to come twice in one day because you can't get me an ultrasound and see the doctor back to back. Then the doctor thinks I need an ultrasound every other week and that tacks on a while another hour and scheduling mess to figure out. The NP and ultra sound techs have all been very nice and efficient. I usually don't have to wait too long in the lobby or in the exam room. Also they draw blood and do testing here too which is very convienent. I did have to go to a third party to get genetic testing done. Their check in process is a little bit long and tedious online. I've only had to pay my $90 co pay for when I have an ultrasound visit scheduled. Otherwise just a regular doctor checkup it doesn't ask me to pay the copay on the check in process. When I had my very first visit, they had us see the financial lady after we were done with the appointment. Since I had goven All the insurance info when I scheduled before she had all the estimated costs written out for vaginal and c section birth, as well as the ultrasounds. She then charged us $500 for the first ultrasound and said the next one that we would have would be around $700. A little while later as I was looking at my insurance online it said that my insurance had payed Denali OBGYN for the amount of the ultrasounds and that I needed to ask for a refund. They claimed that they charge everyone for the first one even though they already ran my insurance. So they provided me with a copy of my statements so far and that I have a $500 credit on my account. They said at the end they will refund me if I still have a balance with them. I haven't had to pay anything since then except my $90 copay. I had to ask them about this process and where that money went, they didn't provide any of that info voluntarily, like "hey just so you know you have a credit on your account since your insurance paid us as well as you payed." It might just be how they have to do things or how the insurance side works but it was kind of annoying. I would see Kilby if I had to come here again. I saw him twice while mine was on vacation and he was awesome. That's all I can think of for now but I wasn't thrilled with this place. Good luck if you are on a search.

My first appt here was with Sarah Schultz and her MA Crystal. I was touched by how gentle,…read morethoughtful, and informative they both were, especially because I was really nervous. Sarah did a really great job at talking through everything with me and making me feel like I was in charge. When I had to come back for a procedure, I was r/s with Dr. Omaira Colon. I had a completely different experience with her. I wasn't told they would be taking a biopsy or urine sample until I showed up, so I was totally unprepared for either (I would've taken painkillers in advance for the first). They handed me the consent form for the biopsy without even telling me what it was for, and I had to specifically ask to talk to Dr. Colon beforehand. When I was talking through the procedure with Dr. Colon, she seemed annoyed and unempathetic about my hesitations. She offered me aspirin for the pain and expected that to take care of everything (when I knew aspirin 5 minutes before a procedure wasn't going to help me). During the procedure, I had no idea what she was doing next at any point, and I was experiencing a lot of cramping and pain. I felt extra tense and scared because she kept moving forward in the procedure without telling me what she was doing, which probably made it a lot more painful that it needed to be because I couldn't relax. Throughout the procedure, I was wringing my hands in pain and she never once paused to ask if I was okay. If she ever verbalized what she was doing, it was never to ask for my permission and it was typically as she was already halfway into doing it. At the end of the procedure, as I was still in the middle of really painful cramping, she goes, "Wasn't as bad as you thought, right?" I guess she was right- it was worse. Overall, it felt like a completely violating experience. I already had a lot of anxiety over going to the ob-gyn (which I think is pretty common) and now that is going to be increased 10 fold.

The staff was very friendly and easy to work with during booking and check in. Dr. Wells took time…read moreto talk through and really understand my medical history, listen to my concerns and came up with a solution that wasn't just to take more medication. I highly recommend this practice!

First of all I want to say I was over the moon to get an appointment as quickly as I did. No "We…read morehave an opening 46 days from now" business. I was seen within a week. Unheard of where I moved here from. And secondly: Wow, such a friendly staff, helpful, experienced, professional, yet not clinical/robotic. These people care. My visit wasn't a number, I wasn't rushed in and out of the process. Dr Hall took her time and wasn't pressured at all to get to another patient. I didn't mind waiting a little while in the exam room once it was apparent that's how this clinic works. I appreciate that the staff takes their time with each patient. I didn't see the negative reviews and I won't go there. No need. I'm more than impressed with this clinic and its staff. I'd give them a 20 out of 1-10 if I could!

I was referred to WCA based on some results of a concerning medical issue I had been dealing with…read morefor quite some time. Dr. Kristina Eaton was a godsend for me. She was very professional and very knowledgeable, providing me with various approaches in dealing with my situation. I decided on a procedure that would alleviate my problems in a particular manner and she was very understanding and supportive of my decision. She also gave me the option to change my mind whenever I needed. I did not feel pressured one way or another. The surgery was quicker than I anticipated, recovery was great, and Dr. Eaton did a wonderful job. I was off of the pain medicine in two nights, and I have minimal scarring. I feel very confident in Dr. Eaton's skills and I appreciate her respecting my decisions as an adult woman, as some people are not always as understanding. Additionally, the staff and PAs are also great. I have always had a great experience there, and everyone is very kind and helpful. All around, I think the world of WCA and they have treated me so well.

I was recommended this clinic by a good friend after my longtime gynecologist retired. I really…read morewanted to have a positive experience with this office because the physicians I've interacted with have been very kind and personable. Unfortunately, after multiple experiences, I will not be returning. Most recently, I was seen for urinary symptoms and provided a urine sample. I was told that a prescription to treat a UTI would be sent to my pharmacy. It is now the following day, Friday, and despite calling multiple times and sending a message through the patient portal, my prescription still has not been sent. I called again this afternoon, an hour before they close, and had to leave a message. With the office closed on weekends, I fear I will have to spend additional money going to urgent care or making a telehealth appointment to prevent the infection from getting worse. Unfortunately, this also isn't my first difficult experience here. During a previous visit with a different physician while I was experiencing a miscarriage, I had a very uncomfortable, painful transvaginal ultrasound during which the probe was not inserted far enough. I was already going through an incredibly difficult experience, and with a history of SA, the unnecessary physical pain made the situation significantly worse. I chose not to complain at the time because the physician was otherwise very kind. I can overlook an uncomfortable experience or an occasional mistake, but I cannot overlook difficulty obtaining prescribed treatment after repeatedly contacting an office, especially going into a weekend, and after multiple incidents where I felt my care and treatment was not properly valued. Kind providers matter, but communication and timely follow-through matter too. After this experience, I've decided to establish care elsewhere. If you do choose this clinic, I sincerely hope your experience is better than mine, but based on my experiences, I cannot recommend it.

I had the pleasure of working at AWC for a brief period, the all of the providers, CMA's, CA's,…read moreMA's are phenomenal. The only issue there is the Practice Administrator and the way she micromanages the administrative office employees that work with her. She is a passive agressive supervisor and gossips about her direct reports to others on the team to create a toxic environment. She has been working there for 17 years and I doubt anything will change for the better until she is gone. The turnover rate is at about 60% and above on average. Please be aware if you are going to apply to work their!

I absolutely love Dr. Gibbs and the staff who took care of me my last 2 pregnancies! I highly…read morerecommend!

In my experience, Dr. Matthew Lindemann provided substandard care during my treatment for…read moreendometriosis. During the course of my care, I was informed that I might require an ostomy, and I believe the surgical management of my endometriosis was improperly performed, resulting in significant harm. I am also concerned that Dr. Lindemann demonstrated a lack of understanding regarding the effects of Lupron therapy, specifically that patients undergoing such treatment may not exhibit active endometriosis lesions due to hormonal suppression. Despite this, my symptoms and condition were dismissed. Additionally, I experienced what I perceived to be gaslighting behavior and inappropriate characterization of chronic pain patients as drug-seeking, which I found deeply troubling and inconsistent with accepted standards of compassionate medical care. As a result of my experience, and based on discussions with others who report similar concerns, I believe patients should exercise caution and seek additional opinions when considering care under this provider. This statement reflects my personal experience and opinions regarding the care I received.

I am beyond grateful for Dr. Lindemann and the team at Borealis LIFE. They are absolutely…read moreincredible and took such great care of me during the initial visits, the day of surgery, and during the post-op visits. Dr. Lindemann ensured I understood everything about my diagnosis and the surgery. I cannot thank them enough for their care and kindness.

Do people check yelp when searching for an GYN? :) Not sure, but I feel compelled to shout it out…read moreto anyone who wants to know that Dr. Donna Chester is an amazing gynecologist. I'm surprised to see the other reviewer with the negative experience as I've never had an issue with her. Dr. Chester delivered my now 14 year old son and was an amazing OB/GYN back then. I was recently referred to Dr. Chester for some issues that resulted in gynecological surgery. During this experience, Dr. Chester and her staff have been patient, informative and most importantly caring. I have always been treated with priority and can tell she truly values her patients well being. Office is currently located at Alaska Regional and is older, but decent. The office staff are attentive and helpful. I can wholeheartedly recommend Dr. Chester to anyone needing an experienced and capable gynecologist.

This woman is phenomenal, truly amazing. She's helping me with my PCOS, and she's been nothing but…read morehelpful and attentive. She never suggests unnecessary medications. And if she doesn't know the answer, she'll track it down or find someone who does. Her nurse Chrissy is just amazing, so sweet and kind. She always has time to help with general questions and loves to just chat and ask about your day. They love seeing the babies she delivers, she takes pictures and adds them to her wall. She is by far the best gynecologist I've ever seen, and I can't wait to go through a pregnancy with her. As I have no doubt she'll be just as amazing with everything that pertains to that too.

Best OB/GYN I have ever seen. She delivered two of my three babies. (I wish I knew her when I had…read moremy first one.) she was a so attentive and concerned with my wishes for the labor and throughout my pregnancy. She was well educated and had answers to all of my many questions. Her personality and bedside manner were absolutely wonderful! I love love love her so much! With both my recent babies she delivered she always asked me to bring them back into the office so she could get a picture of me with them. A genuinely kind person, and such a pleasure to be around. Her nurse Chrissy is fabulous. So sweet and kind. Remembers you and what's going on with you so she can chat with you each visit. She is so friendly and empathizes well with the patients. It always brightened my day when Chrissy was the nurse. :)

The doctors and nurses are great in person. The problem is once you leave their facility you cannot…read moreget ahold of any medical staff if your life depended on it (and unfortunately it actually might!) God forbid you have a question about the medication your doctor just prescribed you, good luck getting an answer. The front desk staff will put you through to the medical assistants voicemail which says they'll call you back within "72 hours" which apparently in medical terminology means "never". This has happened to me on 3 separate occasions now. Moral of the story: if you have a simple question for your nurse or doctor, just make an appointment for that day. That's the only way you'll get an answer. Extremely frustrating!

The front desk staff is nice but the Dr. and assistant were not. I think the Dr. was uncomfortable…read morewith my lgbt+ identity. When I told her I was married to woman she asked me if I "have had intercourse in the past" as if I couldn't with a woman... She did not tell me that she was going to lift my shirt to examine me. The assistant told me to go back to my room after my tests but when she found me there she rolled her eyes and told me off for not waiting for her to walk me back. The whole time I was speaking with the Dr. I felt like she was hassled by the fact she had to be there. I would not recommend this place to anyone who identifies as lgbt+

I love Dr. Biehl! He's fun to talk to and did a great job explaining procedures to me, plus he will…read morework with you to make things a reasonable price.

Easy to make apts and very friendly staff! I have been a patient of Dr Biehl's for over 5 years! He…read moreworks hard to keep his services affordable and I have loved my results 100% of the time! He is very knowledgeable and takes the time to explain the process and science behind his treatments! I highly recommend!

Dr. Counts and the staff at Women's Care of Alaska are simply amazing! Dr. Counts delivered my…read moreolder son many years ago and I returned to her for some women's issues I've been having. She is a very gentle, knowledgeable physician who truly cares about the health of her patients. Her office staff went above and beyond to work me into the schedule, both for my consultation and subsequent surgery. I'm now 2-weeks postop and feeling great! Dr. Counts did such a phenomenal job with the laparoscopic procedure that my incisions are barely even detectable. Highly recommend!

Bedside manner is no where to be found with this doctor. I had a surgery done and was quiet sad to…read morebe having it done and she was rude and matter of fact, no compassion what so ever. Thank goodness for the wonderful nurse susan who counter her rudeness. When I had the procedure done, she was once again abbrasive and rude and my husband was not reassured by her one bit. Dont reccomend her at all!