We come once every few months and love this location. The employ are always super pleasant and enjoyable. They stay fully stocked and the toppings are fresh every time. The bathrooms are clean, the store is clean and they have outdoor seating which we like to enjoy sometimes also. Even when it's busy they manage to be quick with creating our sweet cold treats. My family and I highly recommend and enjoy this cold stone! read more

Cold Stone Creamery - Mint ice cream in a chocolate dipped waffle cone with toppings of choice - Ice Cream & Frozen Yogurt Near Me - Warner Robins, Georgia

I've been visiting the place for years. It is consistently good. The staff is always helpful and quick. The store is very small. Very little seating at all. You will enjoy eating this ice cream any where you can! read more

One star because the ice cream was okay. RUDE and customer no service! The music was so loud that my husband who is hearing impaired could not understand the man at the counter. When he stated he couldn't understand him the other lady screamed at my husband! We won't be back. Go to Kroger and just get some Ben and Jerry's read more

$7 for a icecream that's not even full and as shown on the pics it's way overpriced for the amount you get read more

Cold Stone Creamery - Wont be returning the ice cream cone isn't full at all for the price $7 - Ice Cream & Frozen Yogurt Near Me - Warner Robins, Georgia

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Love their ice cream. Variety of flavors and combos and toppings galore. Also offers a wide variety of dishes.

Visiting from out of town to Savannah Georgia and the ice cream was delicious I will be there again thank you

Amazing experience, the staff though sometimes hard of hearing but there were allot of patrons in the building were helpful and insightive! The ice cream having never been to one of these was a masterpiece of amazing awesomeness! Thank you for this wonderful creation!!! read more

Cold Stone Creamery - Birthday cake ice cream with Oreo cookie and cookie dough - Ice Cream & Frozen Yogurt Near Me - Warner Robins, Georgia

What's not to love? It's quality ice cream that has all sorts of things that you can mix in. I'm logging in to review now because yesterday I was feeling indecisive and so decided I'd try something from one of the recommended mixes. I went with For Coffee Lovers only: it's a combination of coffee ice cream, Heath Bar, and almonds. OMG! It's transcendentally good: the three flavors combine nearly perfectly, as does the crunchiness of the toffee and almonds with the creamy smoothness of the ice cream. So! Good! read more

Cold Stone Creamery - So. Good. - Ice Cream & Frozen Yogurt Near Me - Warner Robins, Georgia

Da Bomb! If you love all the succulent, delicious, extremely unhealthy ice cream selections, then you'll want to stop by. Ore cream-filling shake with extra crunched up Ores was Awesome! It was so good I couldn't stop slurping it down. I almost finished it before my wife figured out what she wanted. She got Peanut Butter Cup Perfection. Chocolate dip waffle bowl with the outer crust pre-dipped in chocolate with graham cracker sprinkles, filled with chocolate ice cream, peanut butter cups, creamy peanut butter & chocolate syrup. Yum! read more

Love this Cold Stone! The employees are super pleasant and they make delicious ice cream concoctions! My favorite is All Lovin' No Oven and I am never disappointed. Good, clean, and consistent! read more

Cold Stone Creamery - Punch card! - Ice Cream & Frozen Yogurt Near Me - Warner Robins, Georgia

We just left there 7/29/22 about 12:30. The man working was great. He was patient and very helpful. Greeted us as soon as we walked in even though he was working on an order he acknowledged us. I have never been to this one but because of him we will be back for sure. And the icream of course was amazing. read more

It's crazy how I can do an online delivery from google and an hr later I have to get it myself after I called the place, once I got it myself cause it was confirm from online it was delivered, I get a txt from DoorDash asking if i came and got it. Extra fees for nothing. read more

I love Cold Stone Creamery, but this has to be the worst location I've ever visited. I walked into the shop at noon on a Saturday, June 7...there was not a soul in site. You would think that the shop wasn't even open. I was only there to buy a pint of ice cream. A chirpy girl peeked out from the back, saying "I'll be with you in a minute." A minute turned into five, then ten, then fifteen. I could hear employees talking in the back, while I waited. No one helped me. On my job, even if we're in a meeting, we send someone out when a customer comes to help them immediately. That's just what good customer service is about. I had other things to do with my time, and was done at that point. I put the pint back into cold storage, then walked out. No one ever came out or apologized. Their employees don't care about their customers, and obviously it points to bad management. Newsflash, you're not doing me a favor when I come into your store to purchase some ice cream. I'm helping you by spending my money there. I'm normally understanding, but I will never come back to this store. All I wanted to buy some ice cream, but have learned my lesson. This shop will never get a dime of my money ever again. I will never come back to this location, or spend another dollars. Cold Stone Creamery. Note to this location, if you make a bad impression on your customer base, you will eventually close, because word of mouth travels fast. read more

The owners are very friendly and great people, my family and I are always treated well and are given extra accommodations. Always had delicious ice cream there. read more

I love the ice cream here because the mash all the good stuff up in front of you. It's a little out of the way for me, so I don't come here often unless my BF wants to go. The ice cream is pretty standard for a Cold Stone Creamery franchise, so it's hard not to like it. read more

First time trying this place as long as it's been here; I'm not big on ice cream. But my gosh, I can't stop going in! I get the sweet cream vanilla I think it's called, with brownies, omg it's heaven. I feel like I've started a bad habit, undoing all of my hard work at the gym, it's that good. I must control myself and visit in moderation. read more

My issue with this location is cleanliness. During a prior visit I politely asked the server to wash her hands as she was leaving the cash register to prepare my ice cream. The young lady was obviously offended and explained that she is not required to wash after leaving the cash register because she is not going to touch the cream directly. I left because I refuse to spend my money on food in an establishment knowing that the staff does not wash their hands. During another visit with my nieces, we witnessed one of the servers emptying the trash can and cleaning tables, but he failed to use soap and water before returning to service line. I guess he figured it was okay since he put on a new pair of gloves. It seems that this location has not heard of Serve Safe. I literally drove 35 miles to this location tonight, waited in line for 20 minutes to be disappointed yet AGAIN. The manager was operating the cash register before he decided to help the servers move the line just as my husband and I were about to order. No soap or water, but this time I left without saying anything. Please please please wash your filthy hands before entering the serving area and before putting on gloves. read more

I love this location ! Even when it's crowded the service is still efficient! They always greet all the customers and they are never impatient or rude. A lady had like 6 orders and a whole line of people behind her with people outside (Covid distancing which is great) and they were patient and thorough. Thanks guys for your service. read more

Came to this Cold Stone before they opened in the rain, and they still let us in early to help us. the ice cream here is always delicious but the service is what really makes the experience really great. Tim, the manager was so sweet & helpful and everyone was kind and in a good mood! ice cream for breakfast is good, but ice cream for breakfast plus great service made our day. thank you Cold Stone! read more

My fiancée and I love the ice cream at Cold Stone, and it pains me to write this...but at the Warner Robins location we are consistently met with poor service. Rude staff, slow lines, and careless employees have made most of our trips here unpleasant. We have even called and written to the manager regarding our experiences, and though he was patient and understanding enough to listen, nothing has changed. The latest debacle was as follows: after ordering a love-it sized signature creation with employee 1, employee 2 loudly complained to her coworker that she has scooped out too much ice cream for cup size. Employee 2 took over from there, and proceeded to mixing, then filing my cup about 3/4 of the way, and leaving/wasting a unreasonably large amount of ice cream on the stone. Frankly, I was shocked. First of all, when has too much ice cream (is that really even a thing?) ever been a problem? What could have ended up with a pleasantly surprised customer getting treated to bonus ice cream turned out instead with bewildered looks between me and my significant other wondering why I had less ice cream than her and other customers. In short, if you're an unhappy person who is easily embittered by coworkers and customers, you should not work at an ice cream shop. It's a happy place, filled with optimists and delicious treats - a place where awesome people get to hang with other awesome people eating awesome treats. This will be my last time as a patron of the WR Cold Stone, which is sad, because there is already a dearth of local coffee shops - now I'm left with no local ice cream shops. -Pat read more

Can't remember the last time I was at a Cold Stone but after visiting this one, we'll definitely be back. The flavor choices were numerous and the employees were friendly. Ice cream tasted great, portions were good and the prices were right. read more

Wonderful customer service and delicious ice cream! They have a very clean restaurant, and the freezer is always stocked with a good selection of frozen cakes and ice cream cupcakes. read more

I loved it. Couldnt give them 5 stars caise i couldnt get a physical menu. Other than that loved it.

awesome ice cream!! great service and staff!! highly recommend stopping by to treat yourself after a ballgame!!

First off what you see is not what you get. Asked for something on a pic and did not get that at all. They over mixed the ice cream and it was sloshy and ran all off the cup. Won't be back. read more

Unfriendly staff and you can buy a half gallon of icecream just as good from Krogers.

Great fruit smoothies and milk shakes. If you are going to do carryout instead of eat in, make sure to tell them to allow room for the lid. They normally fill it to the brim and if you put the lid on you can get a mess of overflowing smoothy down the side of the cup. Sometimes they will be willing to add a small amount of banana to an all berry smoothy without charge. The ice cream cakes are great. Not inexpensive, but a nice treat. read more