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Cold Stone Creamery

3.0 (35 reviews)
Closed 12:00 pm - 10:00 PM

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Jim W.

Cold Stone Creamery at Colony Place is small inside, but the ice cream is tasty. The staff aren't overly friendly, but the ice cream mixed with toppings to order is amazing especially on a hot day. It's also nice they have out door patio seating which is perfect in a nice day. I'd definitely go again!

Cake

Called the store 5 times today during business hours but after numerous rings, it went to voicemail each and every time. Finally went into the store and asked the turn over time for the cakes displayed in the catalogue by the door. The employee said, "Oh, I think you have to call for those." I immediately replied, "well I actually called 5 times today but no one ever answered." Seeing that three girls were working in a mostly empty shop, I had some frustration but stayed polite and well-mannered. She looked rather embarrassed and said, "oh sorry......I don't know anything about that." She asked a fellow coworker who I'm guessing might have been the shift manager. Rather than asking any questions like what specifically I was looking for (a Batman cake), she just said she'd check in back. After a minute or so, she came out and said she couldn't find anything and recommended I call tomorrow to speak with the manager and see if they could order any of the smaller characters. I replied that wouldn't work since the birthday was tomorrow and asked if the pre-made cakes in the freezer could at least be personalized with words. She responded that yes, they could. I picked the cake and handed it to her asking that it say, "Happy Birthday Batman." She proceeded to take the cake in back and upon return found that I was feeding my son a kiddy cup of ice cream. She asked if I wanted a bag and offered to put it in the freezer until I was ready to go. I said sure. I then took my son to the restroom which was positively filthy. Toilet full of urine and toilet paper, seat covered in urine, no paper towels, overhead light flickering and barely working....just gross. I came back out and said I was ready for the cake. They sent a girl in back to get it and upon return, the bag was tightly knotted closed. I took the cake and thanked her only to get home and find a pretty disastrous looking cake. The lettering had clearly been done incorrectly which required a redo, so the white frosting was now smudged blue. The writing looked like something from a preschooler and the cake had been placed on the far side of the cardboard base causing it to smoosh against the side of the lid and push the candy pieces and sprinkles off a bit. Clearly that bag was offered and intentionally knotted tightly closed to prevent this customer from seeing the atrocity of a $40 cake! Talk about a rip off!

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Ask the Community - Cold Stone Creamery

Review Highlights - Cold Stone Creamery

I recently went to the Plymouth location in the Colony Place mall and had an awesome experience.

Mentioned in 3 reviews

Read more highlights

Crumbl - Plymouth - 5/18/26 - 5/23/26: Carmelita Cookie

Crumbl - Plymouth

4.0(21 reviews)
3.3 mi

Been here twice so far, and had a great experience both times. The staff is super friendly and…read moregreeted me both times right away. Really clean, modern bakery atmosphere and cool to see them prepping the cookies while you wait for your order. I got a 6 cookie box the first time, and my family and I loved all of the cookies. The only one that wasn't our favorite was the maple bacon one. We felt the maple over powered the bacon flavor completely. Our favorite was the mint ice cream cookie. The cookies are delicious, with crisp edges with soft chewy centers...just how a cookie should be. The cookies are always warm, which is just the way most would likely want their cookies. The sizes are huge, one cookie is way too big for me to finish at once. On my second visit my son and I each picked one single cookie and we both were just as pleased as the first time. Prices are a bit on the high side for cookies, but it's a nice treat. They also have milks and waters, but the prices for the drinks were a bit too high for me. Still a great place for a sweet treat!

First time at this location. It wasn't busy so we took our time deciding. I saw the display and…read morenoticed cookie flavors from last week. It turns out they continue to make the previous week's flavors until they run out of the dough. It looked clean and bright inside. They don't carry the ice cream!

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Crumbl - Plymouth - 5/18/26 - 5/23/26: Molten Lava Cookie

5/18/26 - 5/23/26: Molten Lava Cookie

Crumbl - Plymouth - 5/18/26 - 5/23/26: Blue Monster Cookie ft. Chips Ahoy

5/18/26 - 5/23/26: Blue Monster Cookie ft. Chips Ahoy

Crumbl - Plymouth - 5/18/26 - 5/23/26: Lemon Cake

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5/18/26 - 5/23/26: Lemon Cake

Wicked Cupcakes - A great cake for a pool party!!!

Wicked Cupcakes

2.6(10 reviews)
5.5 mi
$$

Perhaps things have changed in the half dozen months since the last review, becasue I found the…read morecupcakes to be delectable. I only tried the vanilla on vanilla but the cake was flavorful and the frosting was rich and smooth. It's surprisingly hard to find a cupcakery where the cupcakes have both good frosting and cake. In my travels I've found that generally it's one or the other. One thing I really found great was the woman running the shop let me know that there was no oil in it and it was butter based and so it needs to be refridgerated and when I was ready to eat it, to let it sit out and get to room temperature. That's how a lot of cupcakery's bake, but hardly any will tell you that or how to make sure your cupcake is at it's tastiest when you eat it. It's good to know they're looking out for newcomers. Anyhow, four out of five, because price was a little high. It was more than 3$ for a regular, nothing special vanilla.

Yummmmm!!!!!!! A wonderful find in Carver. Their cupcakes are the best and the quality of their…read moreingredients is self-evident. They are large, so perfect for sharing (or not ;-)). I like to try some of the new items when I stop in - the key lime torte was amazing. The owner, Wendy, is really friendly, helpful and talented. We ordered a custom cake for my daughter's birthday and it was a huge success. Everyone asked where we had gotten it. We went back for my son's birthday a few months later and it was just as amazing. Their creations are very creative and taste as good as they look.

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Wicked Cupcakes
Wicked Cupcakes - The 'Rooney'

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The 'Rooney'

Keegan Kreations

Keegan Kreations

4.7(26 reviews)
2.2 mi

We could not be happier with our experience in designing a wedding cake with Keegan Kreations in…read moreKingston, MA. From start to finish, Keegan was incredibly professional, attentive, and genuinely invested in bringing our vision to life. He helped us design a fully custom three-tier ube coconut cake with Swiss meringue buttercream, and the final result was beyond anything we imagined. Keegan even coordinated seamlessly with our florist to incorporate beautiful florals into the design, making the cake a true centerpiece at our reception. It not only looked breathtaking but tasted absolutely amazing--our guests are still talking about it! We wholeheartedly recommend Keegan Kreations to anyone looking for a wedding cake that's as delicious, beautiful, and thoughtfully custom-made as ours.

OMG! SERIOUSLY! We were minding our own business leaving Boston after spending a weekend in town…read more On our way back to Cape Cod. Ready for breakfast, I checked Yelp and sure enough, JACKPOT. Little did we know... crispy and fluffy croissants, AMAZING coffee, BEAUTIFUL pastries... THE MOTHERLOAD!!!! The staff is incredible. The breakfast sandwich a thing of the Flintstones dreams! The staff is deliriously magnificent, so proud of their craft! Can't wait to visit the mother ship in Plymouth! And to come back for "brekkie" - because at barely 30 minutes from home well worth the trip. (Of course AFTER tourist season!)

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Keegan Kreations
Keegan Kreations
Keegan Kreations - Coconut caramel latte, and a custom matcha

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Coconut caramel latte, and a custom matcha

Cold Stone Creamery - icecream - Updated May 2026

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