The wait staff are very attentive and kind. There was no line to check out and they were very quick…read moreto serve us. We ordered a regular size malt and a single scoop of ice cream. It was about $15 for both. The regular malt was huge and very good. The ice cream is at the perfect temp and it too is a big scoop. The staff brought our son a sample of their pumpkin bread. The atmosphere is very comfortable and the restaurant is quite clean.

Haven't been here for years and I remember it being so good! Walked on a friday night and there was…read moreno line. They let me try different flavors of ice cream and I ended up getting a cookie dough Sunday. I liked the ice cream but it was a little underwhelming. Not what I remember. The hot fudge quickly melted the ice cream so I kid of had to eat it fast.. The inside was fairly empty and cold but they also had tables with chess boards but no chess pieces which would have been nice to play. The table I sat at had not been whipped down which was kind of gross but I cleaned it before I sat down. Over all not really worth the trip..

Love the rolled ice cream! Kids had a great time watching it being made :) great service and ice…read morecream

Good stuff, presentation awesome, not the best thai rolled I've had but still fun to watch as usual…read moreand cool location. A bit plain of a taste for the cookies and cream. I also discovered Thai rolled "ice cream" is not really ice cream, it's custard. So it's much more tame in flavor than ice cream.

Located within Gurnee Mills, Scoops and Kettle sells premium Chocolate Shoppe ice cream and gourmet…read morepopcorn. It seems to be the only location named scoops & kettle shop anywhere. My daughter bought a jumbo bag of Chicago Mix (though you can't call it that since it's trademarked) for $21.95, to bring for a dinner party at my uncle's. Not quite a good as Garrett's, it was still a big hit for the family to munch on, after a fabulous dinner.

Excellent service and products…read more We were running an errand at the mall and they were handing out samples of popcorn flavors so we stopped and tried them out Great management! A++

Ice cream here is so delicious!!! They offer many different…read moreoptions for ice creams that you wouldn't normally see in any other ice cream store. Well at least in Florida. I had the arroz con leche ice cream! Employees are very friendly and the establishment very clean. This was the best treat having in Chicago. Will definitely be back on my next vacation.

Nice warm spring day, so we had to visit The Freeze for lunch. Had a quarter pounder with cheese…read morethat seems bigger than any quarter pounder we've had. Also their hot dogs are great. Onion Rings were fresh, hot and sooooo tasty. This is a great neighborhood gem. Can't wait for hot days, and Freezee's ...

Who doesn't love the Freeze?! We had lunch, burgers and fries and of course ice cream cones!read more

We used to love their chef salad but tonight we got something that was quite different than normal…read more It was about half the size and had some kind of mystery meat. It tasted off too. My husband ate his because he was really hungry but I threw mine out because I didn't want to get sick. My husband also ordered a polish sausage and fries. Those were also off. Maybe they had an issue in the kitchen or maybe they have new owners? Either way, we won't be back.

sweet nice lady at counter. Best tuna, best gyros ,best fries, best salads…read more Consistantly fresh great tasting food. People in back work so hard. I could eat there evry day Rick Gurnee

Such a fun and delicious ice cream spot! The flavors are unique and full of creativity. You can…read moretell they put real thought into every scoop. It's the kind of place where you'll want to try everything (and luckily, they let you sample before you buy!). The kids loved it, and honestly, so did we! It's definitely one of the best dessert spots around for a tasty treat after dinner or a weekend outing. The service was fast, and there are plenty of tables to sit and enjoy your ice cream instead of having to rush out the door. Highly recommend if you're looking for something sweet, fun, and family-friendly. We'll definitely be back to try more flavors!

Ice cream here is soooo good! They offer many different…read moreoptions for ice creams that you wouldn't normally see, including non-dairy options as well. The ice cream is so creamy and thick that it's quite easy to finish 2 scoops. There are tables and couches that you can lounge on inside if you'd like to dine in. The employees are always so friendly and quick to offer you a taste of any ice cream you'd like!

Our go to soft serve ice cream place up north. Whether you're looking to just drive on through or…read morewant to go in and see all the fun stuff they have with their little trinkets, youre in for a treat. I've eaten their burgers and various items here during the summer for a quick bite and it's traditional drive in food. But what makes them stand out is their soft serve. They offer a variety of sizes. I got a small dipped and my husband got a large. Mind you they also have an extra large too, haha. But the small was the perfect size for me, I finished my cone and was super full. We asked for a cup for his cone and we were able to fill it and still have a full cone to enjoy. The ice cream is soft and delicious, the option to be able to dip it makes it a super fun treat as well. Can't recommend Shirl's enough!

The fries were cold, which I am willing to attribute to the UberEats driver canceling at the last…read moreminute, even though a replacement was assigned quickly. However, the fries tasted like they were cooked in old fish grease and have the consistency like they'd been sitting at room temperature before they were salted and sent. The mint malt was missing the extra malt on top THAT I WAS CHARGED FOR, but was tasty and satisfying despite being somewhat melted. Interesting bit of carelessness on their part: someone's two-day-old Old National bank receipt was in the bag as well. The malt warrants 4 stars, but the issues (fries in particular) knock this down to two. It's on me for not reading Yelp reviews before ordering. Won't happen again.

Service: really super unfriendly- almost comical. I never heard of this place so I asked her what…read morethe rainbow cone is - she just stared at me like I was speaking a foreign language to her. Ice cream: no cream just ice? lol the quality of ice cream was disappointing- I don't understand how you call this ice cream

My wife and I have been fans of Rainbow Cone and have had it at multiple locations. At the Gurnee…read morelocation, we ordered two scoops and the chocolate obsession. The staff is friendly and the atmosphere fits their marketing. They were out of a flavor and I understand that happens. But the quality of the ice cream has diminished significantly. We found ice chunks in both of our orders and the ice cream tasted freezer burned. Safe to say we will not be getting ice cream from this location.