I could spend all day in this store if time wasn't an issue. The staff are very helpful and the…read morestore has a good customer to employee ratio so you will always get 1:1 attention and advice. Brett and Lenny were very pleasant to deal with and took the time to make sure I got the proper equipment which I am very grateful for. I did not feel pressured at any point like sales departments often do in other stores and that is a huge plus for me. After this great experience, I am a loyal Burton customer. I will definitely be back when the season starts to get a helmet and goggles.

Burton's response has been completely unacceptable. My $330 order was stolen after FedEx left it…read moreunattended in the building entrance. I have the torn package and surveillance footage proving exactly what happened, yet Burton refuses to take any responsibility and simply pushes me back to FedEx. This is not customer service. It's passing the problem back and forth while the customer is left with the full loss.

A nice place serving the local community. Prices are very reasonable and the owner is very nice and…read moreservice minded. You can rental whole packages or just boots. You can buy used ski equipment for very reasonable prices, too. I rent the boots for my kids each season because their feet are still growing but own a paire of used skis that can last a couple of years.

Hitting the slopes! without actually hitting the slopes…read more Big Snow American Dream is such a cool, unique spot. Definitely one of the most fun things you can do year-round in New Jersey! It's wild walking into the American Dream mall and suddenly stepping into a real indoor snow park with actual snow, lifts, and multiple slopes. Perfect for scratching that ski/snowboard itch when it's 90 degrees outside or just getting some practice in during the off-season. The snow felt legit (cold and grippy), the terrain park features were fun and progressive for all levels, and the staff was helpful with rentals and getting everyone set up. We did a couple of hours and it was plenty of time to get solid runs in, work on technique, and hit some jumps and rails without the usual outdoor crowds or icy conditions. Great for beginners and families. There is also snow tubing which was really fun! If you wanna practice skiing or snowboarding but are still a bit iffy on going on an actual mountain, this can be a great option for you to get started.

I went here during the long weekend in January with a few friends for the first time not expecting…read moremuch. It was my first time skiing or snowboarding but I was fortunate to have a friend with me that can teach me how to snowboard. I think at base price the day pass only provides 2 hours on the slopes which is not a lot of time, I don't think I would pay full price out of pocket. There was a Groupon offer at the time that significantly reduced the price of my visit and at the price point I would encourage going. While there isn't anyone there to actively teach you how to ski or snowboard, the fake snow is quite soft making it a good place to learn. However the slopes aren't too steep and it's hard to gain speed so if you are someone experienced not sure if I would recommend this visit. Staff is incredibly nice at helping you fit into your snowboard or ski or grab rentals with the all inclusive day pass. The lines can get long so I would say in a 2 hour period we were able to get on the lift about 7-8 times. But I had a fine time during my visit here. I think it's a great place to start your ski and snowboard journey, fall at ton but safely on soft snow to break the initial fear of trying something new. However would probably not come again.

Dante is a real expert and a gentleman. He fitted my granddaughter with new figure skates and they…read morefit like a glove. No they got like a skate . Don't try to save money on cheap skates. Not worth it.

These guys are the best. They have so much knowledge, they are patient and happy to help. Skates…read moreare tricky. Feet can be different, ankles can be different. When you shop for skates you will regret it if you just take your shoe size and purchase the skate of matching size. Or (worst of all) purchase online based on price. You should be fitted by someone experienced. They will look at your foot, your ankles, how often you skate and recommend a brand, fit and boot stiffness that is appropriate for your needs. And they will match other prices.

My family visited the store to rent skis for the season. It's a great value package that fits well…read moreand affordable for my 3 year old daughter. If you plan to ski more than twice this winter, I highly recommend coming here to rent your skis. I really appreciate the store and its friendly staffs, whom are seasoned and experienced. Joe, the gentleman who assisted us, personally selected the skis for our family, measured our sizes, and set everything up perfectly. We truly appreciate your time and professionalism.

Friendly and informative staff both times I went. I needed…read moreboots for my ever growing son and they had a great selection. They have a decent trade up program too. Look into it.

We had such a great experience coming to the Solow Sports at the National Tennis Center. I can't…read moreeven begin to explain how great and the complete opposite experience we had coming here than what we endured at the two Wilson stores. Growing up playing tennis in NYC, I always encounter not enough information gets funneled out or people wanting to share resources. So this right here is for all my first timers. Allow me to give you all necessary information so you don't get deterred. By car, you would have to go to parking B, usually closest to the train and you know you're on the right path. By train, it's literally down the platform and walk towards the Chase building towards the right of the box office window. There's a small gate where you would enter the Chase building, pass the front desk, into a small lounge and you would find the store. First, they rarely pick up their phones. It's a small shop, and understand why they probably won't. They are constantly assisting passerby customers or stringing racquets. This place is interesting because they allowed us, or rather insist on borrowing a racquet before our play time to get a feel before purchasing. I was really thrown off by the practice but I must admit, an extremely effective one!! I was really stunned because the gentleman even showed me the drop box to return the racquet if the store is closed. . We ended purchasing the racquet with more confidence knowing we got to try it for the weekend. I can't recommend this no frill place enough. The experience I had from the Wilson store to this was like night and day. Non pretentious, experts giving you honest advice based on your needs. The store was filled with everything you need. They even sell 17" racquets. I never seen those in person at a store. Really decent prices, great lounge for your waiting needs and a fabulous view to one of the best venue in Queens.

Wow! I just had the BEST tennis store experience thanks to DIMOS. He works there and was not only…read moresuper nice but so informative about my racquet and just tennis overall. I'm an attorney so it's my nature to ask a lot of questions and Dimos had an answer for everything and did not get annoyed even for a second (I was annoyed at myself for asking so many questions lol). He is also very personable and we were able to chat about our own tennis experiences, even about how our Fathers are still holding down the tennis courts these days! He really took time to explain so much and because of him, this is now my go-to tennis store for anything tennis whether it's for tennis shoes, a new racquet or grabbing a few tennis balls. And FYI - they're prices are legit amazing so that only made this experience sweeter. Shout outs to Dimos. Thank you sir!

One of the few shops around that doesn't make you take a mortgage out to get some products…read more Their Black Friday Sale is also super legit and I always walked out happy as ****. The store is also huge and the decor is on point. The exterior is so unassuming. Hyped that they opened a Newark location closer to home, but this location can fit two of those. Owner is also pretty dope!

I always have a great time coming here and exploring their products. They offer a wide variety of…read moreskateboards and accessories, along with clothes, shoes, and other cool items. The staff is always friendly and helpful. There's a dedicated section for shoes on the other side of the store, which is a nice addition. Their products are great quality for the price. Just note that there is only street parking available.

Just stopped in to pick up some new grip and have been meaning to write up a review for you guys…read morefor a while. I would be lost without Mason's. As a competitive player, this is my go to spot for anything tennis. Sometimes I stop in just to talk to Tony who I've purchased my two racquets from. I've had matches that day, and Tony has been able to squeeze me in and have me freshly strung right before the match. Accommodating, knowledgable, and friendly sales team. I refuse to go anywhere else honestly.. Thank you all! -Michael

Very small space with only (2) salespeople so at times it is chaotic (like when I visited)…read more Would have been better on Amazon. Shoes that I purchased were 1/2 size too large only to know later that shoes expand when "broken-in". Sales lady from Australia was not helpful. I will never again visit this store in Manhattan again. Sad. but......