Made appt for one hour massage. Showed up and they acted surprised. Took me in. Did not have cover…read moresheet ready to go. Had to locate one myself. Smelled clean. Communication was pretty difficult with the therapist's limited English. Had to open door and call out I was ready to get therapist back in timely manner. Massage was pretty good. About average. Therapist waked out halfway through without announcement to use the bathroom. Could hear her through the walls. Did wash hands before returning. Said nothing upon returning. The very strange part was she skipped my feet. When I asked her about this she said I asked for body massage. I said yes and feet are a part of my body. She said No...that different. Mind you- every other massage I've had in my life did include feet. Ok... asked how much extra for feet- she said no, her shift was over and she had to go. (Btw- recent pedicure and shower before hand. I do not have off putting feet). And massage ended before the hour! Ok... so I go to pay and the $75 quoted on phone was now $80 plus $3 for using debit card. Ok Fine. I even tipped $10. The therapist (aka "Tina") said -Usually people tip $20. I just laughed and said Yeah- and usually whole body massages include feet! She said oh, ok - next time. I chuckled to myself and left. Unbelievable!!!

Way over priced for the service received In and out of the…read moreroom Answering calls etc... No respect for the client. I don't see me returning anytime soon There are many others in the area to try

I had back surgery 5 months ago, and needed to heal before I had massage therapy. So I found Heal…read moreMe Massage after a web search. I am SO glad I did!! Raquel was (is!) my Therapist and I wish there were more than 5 stars to give her!! I have been getting Massage Therapy for over 40 years, and I still learned so much! Raquel obviously knows her craft...and she explained it all to me as she was working. I will return again, and look forward to my next session. Thank you so much!!!

Amazing! From the new client welcome call this morning from Omar, to an incredible experience with…read moreRaquel, this is one of the very best massage therapists I've ever been to. I arrived in a lot of upper back pain and an hour later left feeling brand new. Raquel asked all the right to get the heart of the issues and went to work fast. There's no doubt she's one of the greats! If I lived in South Florida I'd be here once a week. Cant wait to come back asap! Thank you all!

Still amazing! I made sure to stop in and see Gen again this year and it was the best 60 minutes of…read morethe trip.

Superb care at this local Spa with a staff truly interested in helping others for pain relief and…read morefull body maintenance. Gen Spa is 5 Stars all the way and a great asset to our community.

The massage left me feeling so zen. Super convenient as clean Emily was great! Zelle is preferred…read morefor tip and payment!

Amazing massage, masseuse helped me so well with my knots on my shoulders I truly felt so much…read morebetter afterwards. Totally worth it.

Excellent massage and very clean, friendly place. Made same day appointment and was seen right on…read moretime. Focused on foot pain and relieved that pain.

Amazing massage therapy! Great staff, always friendly and very flexible with appointments. Lisa…read morethere is the absolute best masseuse I've been to in years.

Christina is an incredible massage therapist. She is intuitive and caring her approach. I highly…read morerecommend her.

It was a pleasure to finally find someone who knows how to take care of my kinks and pains in/on my…read moreback, neck and body as a whole. Having 6 herniated disks and muscle tissue on my lower legs from surgery, Christina knew EXACTLY how much pressure or non pressure to use in order to relax my body and bring me back to feeling new and rejuvenated. Thank you hun...Cheers

I needed a Manual Lymphatic Massage due to an uncommon nerve condition. Randi was very familiar…read morewith it. She explained each step of what she was going to do and set realistic expectations for results. The whole experience was comforting and relaxing and I knew I was in good hands. I highly recommend her !!

Rhandi is amazing!! I saw a huge difference in my leg swelling and discoloration after just one…read morelymphatic drainage session! Will be going back for more! Very relaxed and chilled environment and she makes you feel very comfortable

Went while we were down for a Bills game. Best massage I think I've ever gotten, fantastic!read more

Hands down best massage I've ever received. Even just the 30 minutes was more than enough. Super…read morefriendly staff!

This was a relaxing afternoon. Did the couples massage with wine. Place was quiet and relaxing…read more Great value and I would go again if I lived closer.

I went with a groupon and had an excellent experience. You must make an appointment and they call…read morethe day before to confirm. The waiting area is very nice with about 8 seats. The massage room was quiet and she played nice music. I had the Swedish massage with aromatherapy. She played nice music and used lavender oils. Upon completion she offered me water and a mint. Staff was friendly and efficient with checkin and appointment time was accurate. There is plenty of parking in the attached parking lot. The spa is on the 2nd floor. I would definitely return to this place for a massage.

I have had other treatments at Balance Spa and all have been wonderful and helpful. Today I had my…read moresecond scar tissue release with Dr. Bo. She is an expert and caring medical professional in this specific type of homeopathic modality for massaging the areas of my abdomen that developed internal scar tissue from a well done abdominoplasty. It's just something that happens. I will have several more treatments with Dr. Bo. Everyone at Balance Spa in Boca Raton is wonderful, including receptionist and spa coordinator Kassidy who checked me in and out today. Thanks again to Balance Spa for professional, tender and knowledgeable care.

Bozna is phenomenal! She's also a professionally trained PT and has a true understanding of how the…read morebody works. Staff is so friendly and accommodating. They make it very easy when you check in. I've had both the Haddado face lift and a Medical massage by her. I've been into of the treatment rooms, they are both lit in a relaxing manner, the massage beds and chairs are comfortable, and they offer hangers on the back of the door to hang your clothing. The bathroom is accessible, modern and clean. The entrance is slightly difficult to find but stuff makes it easy by coming to get you and guiding you ! Everything was great. My only suggestion would be, during checkout they offer you a tea and glass of water as well as the bill all at the same time. I think I would prefer to be offered the tea before the massage, and for the massage therapist to hand me the water so that it's a separate experience from when you handed the bill. Little touches, but just some things I noticed I have liked at other spas I've visited. For sure, I will be returning and always recommending the center. It was a wonderful experience.