I was extremely disappointed in this company. I am a small business owner, and driving by this shop regularly, I decided to give another small business a try. I had a $1500 soccer order I needed fill, with the potential of much more business. She told me no problem on getting it filled within 7-10 days. I sent the order over and 4 days later she contacted me about a problem in the graphic. The graphic was resent to her within a few hours on the very same day. I had sent her several email correspondences, which were ignored. I finally had to call the office, I did get Michelle on the phone, and was told the order would be done the following week. Fast forward 2 weeks later and I still had no order and no communication. Finally, after threatening to cancel if she did not communicate to me, she emailed me back, saying she could not complete the order at all. So it was a total of a month wasted for her to ultimately tell me she could not complete the order. A week later I Found a new company to fill the order. A week after that Michelle emailed me back and told me she would have the order filled the following week. This was 2 weeks after she told me she could not fill it. Needless to say, there was a complete breakdown of communication. It is shame that this business isn't ran more smoothly. The soccer club that I am a a part of could have provided her company with a significant amount of business. Please do not waste your time on this company and give it to someone who actually wants the business. read more