Do not bother reaching out for assistance with this company. If you have an urgent need, try…read moresomeone else. This company will respond to your request well over a month later. Everyone else was able to respond to my assistance within 48hrs.

Steven repaired our trash compactor and did a wonderful job. It works well now. We will use Lake…read morewhen we need appliance repair.

They never did call me back to tell me how much it would cost for them to come out and do the…read moreservice fixing of the appliance because I already had the parts and I guess it's too expensive to have the labor done. The only thing I can think of, but I would like to get this done because I'm doing the fixing of this refrigerator for charity and I can't seem to get any help from refrigerator appliance people because I won't pay them $800 to put this part in so one thing I can think of please help me

Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

Serviceman was ok but quoted price was on high side. We ordered it as needed for holidays . Would…read morelike you to evaluate price for controller and sensor as upon checking local supply store it was not that high for parts.

I did my due diligence and sussed out Will-KonW before making contact. Will is the…read moreowner/operator/single tradesman of KonW. I can't be more pleased with my experience. Will is a good communicator and has an amazing array of skills which emanate from his Education and Experience. Preface: I live in a 47yr old home that is almost entirely original. When it comes to trades, I'm also a helicopter homeowner and generally a bit of a micromanager. Will replaced 3 light fixtures, a ceiling fan, a venthood, restored function-electricity to 2 outlets & one hardwired site, replaced front storm door, and added handle to said storm door. He answered all my questions, addressed all my concerns and made recommendations, ex: Response - wrapping because wires are brittle, need consider new wiring. No dilly dallying with Will. He stays on task and focused. I gave Will a very detailed list of tasks-items and he gave me a time estimate for completing them with the caveat that nothing unusual came up. That timeline was dead on. He is structured in his pricing-estimates. His pricing was very reasonable. I will most certainly use Will's skills (had to say it) repeatedly for this original 47yr old house.

From the owner: Here at Knock on Wood we don't leave anything up to chance. You expect quality service and that is…read morewhat we provide. From changing light bulbs to remodeling whole houses, we offer an array or services and even do the odd job you don't know who to call for. From single family home repairs and remolding to multi unit & multi location property maintenance and management we do it ALL!

I believe in giving credit where credit is due. This is not that. I bought a washer off the…read moremarketplace and, you guessed it, it doesn't work. It lights up, but won't fill. I went to the ol interweb for help and came upon appliancehd.com. I called on Friday and scheduled an appointment for Sunday morning between 8 and 11. "The tech will call you 30 minutes prior to arrival." At 10:30 I called the local number and there was no answer; not even an answering machine. I called several more times before finally getting an answer. I was informed my service call had not been assigned a tech and it would have to be rescheduled. Reluctantly I rescheduled for Monday between 3and 5 because they put a hold on $60 to cover the diagnosis fee. I didn't want to have to do that with a different company. Monday morning I called to get someone at the main office as I felt I was speaking with an answering service over the weekend. I was told my appointment was being cancelled due to not having enough techs and it would take 3 to 5 business days for the hold on my $60 to be released. After reading this review feel free to do what you want, but I will NEVER call this company again.

Request made to estimate repair on DCS gas grille and to look at a problem we were having with…read more Thermador inside grill, great service, great follow up. Highly recommend this business

I can't say enough about how professional and responsive these guys are. Very reasonable prices…read moreand dependable. If you don't know what the problem is and it ends up being outside what they do, you will have to pay the service call. For example if it's an electrician problem and not an appliance problem.