Cochran Brother's Roofing cannot be trusted!! We hired them to put on a new roof in Frostproof, Florida. We do not live there, but my Mother happened to go buy after they did our roof and said it didn't look like the ends were fastened down and that a little wind would tear it off. I called them, and got a message back that said ,"I can go over everything we did on your roof if you call us back, but everything was fastened properly." There was no way to know from Ohio what to do, so I had to get Cheryl Don Coppo to go over with a ladder and take pictures for me. They did, and you can see what they found! I texted Cochran Brother's again and told him how other people had looked at it and it was not done right like he told me, and I would get them to take pictures it I had to and he said, "yes, send me pictures then." So, luckily I had Don and Cheryl to do this for me. Finally, since I PROVED it to him he was then willing to go out and see it for himself. His text reply to the photos was, "The main part of the roof looks good but the flashing doesn't so I'll stop by later this week and look at it and fix it." That's it! THEN they did fix it. Hopefully they really fixed it correctly because what do I know about roofing? I was an absolute mess here in Ohio worrying about this and trying to figure a way to get this taken care of to PROVE to them it wasn't done right. When I asked him what they were going to do to make it right, and that I thought compensation of some sort was reasonable for this disaster, I got a voicemail from a lady (later found out was his wife at home) on Wednesday saying she was with their customer claims (?) and to call her so we could come to a agreement on how to make this right. I called several times with no return call. Today I called the main number again and left a message that no one was returning my calls. He called me back and told me about how much it cost them to drive out there...45 minutes he kept telling me and the cost of fixing it......which is NOT my problem! So he said I was being ridiculous to expect anything in return for my troubles. That is way they treat customers! He said "Even if you didn't see it until April when you visited again it wouldn't matter. There wouldn't have been any leaking or damage because of it and it wouldn't have blown off unless there was a hurricane or something." Please NOTE: The warranty does not cover damage from hurricane winds! So you are really taking a chance if you choose this company! read more