Knocked this off the bucket list while in Arizona for business. What an experience!…read more Our Air Balloon Pilot, Scott was very knowledgeable and could provide us with background on the location we were flying over. This is a Sunrise flight so you have to be at the meet spot no later than 4:30am! You then shuttle to the location where you board your balloon for your ride. The views were amazing. The whole experience was so surreal. We wanted to take Earl back with us, he was such a vibe! He made everything full of fun. The booking includes: transportation from Chandler to the Launch Site, your balloon Ride & breakfast once you land. It was worth EVERY penny! I would definitely do this again if in the area. Don't debate. Just do it! Earl & Scott and their crew are amazing!

Knocked off a bucket list item celebrating my birthday by getting on a hot air balloon ride in…read moreArizona!! This was an experience!! Great views! And kinda scary just a tad lol! @arizonaballoonsafaris was a great company to book with. Per person this was $199 which included breakfast and champagne. This is a sunrise flight so you need to be there at 4:30 A.M. No exceptions!!! This was dope though, someone even got proposed too on our ride Would I do it again? Idk! But 10/10 experience

While in town for a meeting our host arranged a food tour and lucky for us, Chris was our guide…read more Chris' energy, enthusiasm and shared knowledge of, for, and about Tucson, the city, the restaurant scene, and the history heightens the experience. We visited 4 local places that Chris curated the selection to deliver a real cross section of flavors and styles, all with refreshing cocktails, which can be N/A if desired. I encourage you to try a tour if you are visiting!

We really enjoyed the tour and the food. Chris was a great tour guide sharing about local history…read morealong the way.

Stephanie Braxton was my driver and she was Knowledgeable, Kind and easy to understand. I went…read morefrom Las Vegas to Tucson AZ. I was very comfortable. today is Christmas Eve and I feel relaxed riding. I'm excited to plan a trip with Flix. I'm impressed. Thanks Stephanie Braxton YOU ROCK!!

Trip to Madera canyon with Daniel on bus 520. Good ecosystem. Daniel was a very nice driver.read more

The Chepe Express is a great trip with staggering vistas and amazing viewpoints, with excellent…read moreside trips and experiences. It is not a luxury cruise. It is not a new, high speed train. It ambles along with a shimmy and shake through beautiful scenery over remarkable terrain. Side trips are in rural areas with rough, often dirt, roads. We appreciated the small, rather rugged, touring vans. That being said it is worth every shake and bump. CBX is a GREAT crossing. (I recommend staying in San Diego rather than Otay Mesa as there are very limited services, like restaurants, available.) TIJ is a beautiful, modern, efficient airport. LMM is also a fine airport and the guide(s) had us on our way in no time. The guide and drivers were knowledgeable, personable and professional. Full of details and history each excursion was a delight. Helpful and concerned, our guide followed up and worked through a medical emergency in the group. It was not a foodie experience. The included meals were adequate though uninteresting for the most part. We enjoyed the whole experience.

This is not a review of the canyon, hotels, restaurants or train. Only Copper Canyon Mexico…read moreSpecialists. The trip is amazing and should be on everyone's bucket list. Just don't use CCMS. Below is my description by email to CCMS after the trip. Their response was I should have read the fine print which gives them the right to change anything on the trip. I want to clarify that a phone call was made 3 days before the trip and were assured that the travel days would be in a luxury tour bus with a restroom. I also want to clarify that every person on this trip complained about the van from day 1 until the end. From my email: The description of the trip clearly states that we will be traveling on a deluxe coach bus for the duration of our trip (except for train travel days). Instead of a deluxe coach bus we were traveling in a small Sprinter van with 15 people on the tour, a tour guide and a driver. It was crowded and very uncomfortable. Some of the seats didn't even have access to a window so these people were not even able to see the scenery. My husband, who is 6'3", couldn't fit his legs between his seat and the seat in front of us. He had to sit sideways with his legs in the aisle sometimes for 8 hours at a time. The Sprinter was also a very rough ride. All of the people who wore step trackers were "tracking" thousands of steps while sitting in the van due to the bouncing and rough ride. My personal best was 17,000 steps while never actually walking. Also, being in a small van versus a deluxe coach bus meant we didn't have access to a restroom. Of course, this was uncomfortable and stressful since we never knew when we would be stopping for a restroom break. Our guide was not proactive in planning stops. We normally had to ask and then it could be an hour or more before the stop was feasible. My husband and I had been planning this trip for years and were very excited. The travel in the Sprinter van basically ruined this trip for us. We were uncomfortable in the seats. Uncomfortable not having access to a restroom. Disappointed in the false advertising for the trip transportation descriptions. The group complained about the van from the very beginning of the trip. We were told the night before we were to leave that we would not have a bus but would be in this small van instead. As you can imagine, everyone was upset and was asking for answers to why this change had been made. We never received an answer but were given some vague promises of a deluxe coach bus being delivered to us somewhere along the route. Guess when this happened? On the very last day after we crossed the border. So we were on a bus (which was wonderful) for about 3-4 hours. I estimate we spent 40-50 hours in the van. Our tour guide also suggested that we "switch around seats" after stops. Why would this help? All the seats were horrible. All were uncomfortable. Every other tour group we crossed paths with had a deluxe tour bus including another CCMS tour group. It became a joke to stand beside other tour groups buses and talk about how wonderful their trip must be compared to ours.

Update as of 9/19/2018:…read more This update in review is thanks to the terrible experience I had with this company during my recent trip. My flight arrived on schedule and I barely had to wait 10minutes for my bag. That's where I ran out of luck. Granted it's not much, I walked the length of the Tucson airport, convinced I was missing something as I couldn't find the Stagecoach airport kiosk that was always there during past visits. I found a phone number on the email confirmation of my reservation and was pleasantly surprised when a real person answered the call immediately and asked where I was waiting in the airport and told me to stay put ( in front of baggage claim) and inquired what I was wearing so as to convey to the driver who would meet me in 5minutes. Well the "5minutes" turned to 1.5 HOURS... during which I made multiple calls to this number inquiring about the whereabouts of the driver who was to meet me. What was most infuriating was the fact that on my last call, the person answering the phone HUNG up on me, the minute I identified myself... never have I received such poor customer support... Finally when I saw a stagecoach vehicle pull up across the street, I walked over to it and inquired to the driver. He asked me to please go back into the airport. By then there was quite a few others also waiting - in another part of the airport. The driver called the company to ask if he can take us to the hotel as we were all attending the same conference at a local hotel. And while clarifying the names of the customers he had with him, he clearly said I was the customer waiting for over an hour as he left early on his previous trip. And even after saying this aloud much to the shock of not just me, but all our fellow passengers, there was not even the slightest hint of an apology!! It was incredibly frustrating to know that this driver and whoever he was talking to knew fully well that they left a passenger waiting at the airport and nobody had the basic courtesy to inform me that the next shuttle will be over 1.5 hours out. If they had at least conveyed an accurate ETA for the next shuttle, I could have grabbed a quick bite and used the restroom at the airport... instead I was left hanging. I only wanted to cancel my reservation and get an uber to my destination and even that was not possible as I could get a hold of them to cancel my booking. After reaching my destination, I had to call them multiple times every day for THREE days straight, before I received my refund. Never will I make the mistake of using this company and will highly recommend NOT using their unreliable services to anyone hoping to reach their destination on time.

Nightmare. I recommended this service Tucson to Mesa, and…read moreregret it. Driver was 45 minutes late. She apparently had another passenger. It turned out the delay was picking up her daughter. She didn't know the quickest route, called her Father for directions! But there were more delays: She had to stop for gas! My Husband almost didn't make his flight (not another for 3 days ) Driver told him "not to have a heart attack". He's 79 years old. The stress really almost did him in. The manager has not returned my calls. I wanted an explanation of this debacle.

Canceled our tour due to the government shut down claiming that Cactus Forest Loop Road was closed…read more It's not closed. We were able to find another tour company last minute at more than double the cost. Other tour was great and said they've gotten a lot of people from this company cause of the canceled trips. Don't book with these guys.

This was absolutely amazing! Kurt, our driver was so knowledgeable about the local area. This is an…read moreabsolute mess when you're in the Tucson area!

I chose Tucson Balloon Rides because of their excellent reviews, so this experience has been very…read moredisappointing. My hot air balloon ride was canceled, and while I completely understand that weather and safety always come first, I was initially more than willing to reschedule. After several days without any communication, the company finally responded on Saturday exactly a week after canceling the flight and explained they had been out of town, which I completely understand. They asked me for dates that would work to reschedule. However, after the lack of communication leading up to that point, I decided I would rather receive a refund instead. Since requesting my refund, I have not received any further response. I have followed up with text messages, emails, and phone calls, but I still haven't heard back. My disappointment isn't that the flight was canceled--that's understandable. It's the lack of communication throughout the process and the fact that, after requesting a refund, I've been left without any updates. When customers pay several hundred dollars in advance, they deserve clear and timely communication. I truly hope this can be resolved soon because I chose this company based on its outstanding reputation, and I had expected a much better customer experience.

Kevin was efficient, fun and informative. We felt totally…read moresafe and for a first time balloon ride it was super fun. My wife and I had a great experience!

We were looking for a memorable way to celebrate my son's 11th birthday. A phone call to Michael…read moreand he was planning a visit that would last for years. We arrived to Courtland on a Sunday morning at 10 am. My sister (and her family), my parents, and my family were greeted by Michael and Cindy. They ensured we were properly prepared for our adventure. Anything lacking, Michael had extras. As we walked down the from the outdoor gazebo, my sister found a dime from 1900; her find was promptly photographed. We learned that the dime and her name would be added to the Courtland museum. We made our way into downtown Courtland, the adults were treated to a history lesson while the three children went with Cindy on a scavenger hunt. Cindy had many surprises for the kids as they built up their rock collections. While on our walk we saw evidence of ancient Hohokam presence in Courtland. The tour ended with a visit into an old mine. We then set up lunch in the gazebo and enjoyed time with the family. As our day wrapped up, Michael had one more surprise. The Gleeson jail was open this weekend, we had one more stop. On our way to the jail, we detoured and Michael showed us where the Courtland cemetery was. Our adventure into Courtland was amazing. My entire family was impressed with the history and activities. Thank you Michael and Cindy for taking such great care of us all.

Old Pueblo Lapidary Club went on a field trip to Courtland Ghost Town. We had so much fun and found…read moreso many great specimens and some that are great for cabbing. Mike and his team were great and very attentive to all of us making sure we were in the right place to find the rocks/minerals we want and helped carry out our findings. Set up a cleaning area for our rocks. Has indoor plumbing which is very clean and a very nice ramada to eat your lunch and take a break from the sun. Cannot wait to go back and rock hound some more. We did the tour and tailing collecting $40 got our money worth. They also have turquoise tour/collecting monthly. Worth the money to go and collect. Thanks Mike for a wonderful day.

10/10 would get lost in a cave again! ‍ Between the bats, the dramatic rock formations, and enough…read morefangs to make Dracula jealous, this cave tour was seriously unforgettable. Our guide, Eric, was very knowledgeable and cleverly funny.

My fiance and I had a great time at the Colossal Cave. Arik was our guide, and he truly saved the…read moreday! I had briefly set our newborn son on a nearby rock. When I turned back around, he was gone! Arik personally traversed the entire cave system, taking appx. 9.5 hours., in order to find our son. When he returned, he brought us the news that our son had taken up the pickaxe in the mine. Glad to know he's working! Thanks Arik.