We (my partner) received excellent care here recently when he was lacerated by a rogue and vicious…read moretree branch. It was quiet on a Saturday afternoon. The attending physician had a nice bedside manner and cleanly stitched up the wound. Was very apprehensive about what services to expect in the country, but was very happy with our experience here.

We have a weekend home in the Catskills. This morning, after passing out , I needed emergency…read morecare, and was so pleased with the professionalism of the ER staff, their care and efficiency. All tests were done quickly and results shared. They were able to summon a needed specialist MD via webcam. While no one wants to spend time in the ER, this experience was as positive as it gets.

Horrifying when the only two hospitals in the area are absolutely terrible and dirty. I witnessed…read morethe most inept "care" of anyone ever. They missed the mark by discharging him only for a day later being rushed into emergency surgery and having to stay two months and then facing at least a year recovery if not longer. I hope he sues the crap out of these stooges for the lack of care and quite frankly malpractice. From ICU right down to the absolute ignorance and incompetence of their floor staff. The entire experience I witnessed was absolutely unacceptable and disturbing. They should be ashamed. Their patient advocacy program is a joke. They lie to you and do nothing to advocate for patients. You think they're on your side but don't fall for it. They're not your friend! It's also filthy. We had to constantly remind them nobody has been by to clean in days. Just gross!

My experience with being admitted through the ER was horrible. There was zero communication and no…read morecare at all.

Bassett health care doesn't keep doctors in house very long. I have been going there steadily for…read moreat 11 years and have seen many doctors over the years because for some reason they don't stay very long at this hospital. I have seen 3 primary care doctors in the last year. One doctor only once. So I keep having to go over my medical history every visit and explain everything over and over. Hard to prescribe new or update medications when they don't know my history. Seriously thinking about going to another health care provider. And talking with other patients who have experienced this also. Many are not happy with the service being provided.

had a podiatrist appointment but when I got to the medical center I was told I had to see a primary…read morecare doctor. No one told me this despite calls to confirm the podiatrist appointment. I was told I would have to come back to see the podiatrist. This is a RURAL area and this would mean two more hours of driving for another appointment plus, If I had been told that I needed a referral I could have gotten one from my regular primary care doctor. Very inconsiderate and just a way to make more money by making a patient have extra unneeded appointments. This was for a podiatrist for god's sake.!! I am not the only one this happened to. Won't go back.

I came into I'll make memorial hospital 5 months ago to receive services. They were quick,…read moreefficient, kind, and empathetic. From the receptionist to the PA, everyone made sure my experience here was safe and communicative. God bless all of you for your dedication to service. And please make sure this review doesn't get lost in the shuffle. Best Drew

They fixed me up and accommodated me and my service dog they are a good hospital they fixed me up…read morewhen I had an ear infection and when I needed a nose job I love Albany med they are the best

They did a lab test and it came back abnormal. PCP acted very concerned. So how did he handle it?…read moreHe waited TWO WEEKS to tell me at a follow up appointment. PCP said I could have a referral to a specialist, and he would do so after the following test, if I liked. The symptoms worsened within a short period of time thereafter. I called and his staff said I had to come in for ANOTHER appointment, before he'd give me the promised referral! Had I gotten to the specialist at the peak of my pain, maybe I would not have gone through prolonged suffering. Had he not waited two weeks to tell me of an alarming abnormality in my lab work.

This is theication where my parents vist ther doctor. The place is convenient and located in the…read moreheart of Clifton Park. I lived in a town house development right next to the campus making it convenient. Over the last few years there has been some M and A activity that has resulted in a larger campus. I have gotten my lab tests here and they are efficient and took care of my appointment fairly quickly. The staff heewere friendly.

My GI doctor is great, no complains there. BUT... I was sent to do labs and I got blood drawn to…read moretest two things. St. Mary's charged my insurance over $600!!!! Leaving me to pay $500 of that. If I had known how much they were going to charge me, I would have gone to my own doctor's lab and paid a fraction of that cost. Do NOT use their lab services!

Since when did you need to show id at a hospital? I was here to be emotional support for a friend…read moreand wasnt allowed in at all cause j didnt have an id. So for all i know she could be having a panic attack right now. Nathan littaur is bad but at least they dont fucking id you

It is an abject hellhole. They seem to actively try to kill anyone on a vent. If the patient is…read morelucky and wakes up, they will then feed them poison instead of healthy food. Almost everything on the tray is white (bread/pasta/rice/SUGAR) and there is high fructose corn syrup in EVERYTHING including the ginger ale. WTF? Ellis Hospital does not provide patients with any ACTUAL FOOD. At least nothing edible. Fresh veg is NEVER provided, rather they serve some dead, frozen veg along with a TINY burger in a HUGE bun (white bread, of course), and the only beverages provided other than water have HFCS in them, same as all of the "desserts". It's as if they actually want their patients to be unhealthy. The basic neglect and unacceptable level of "care" is off the charts. When a bed-ridden patient rings the bell and then has to wait TWENTY-FIVE MINUTES for someone to show up it is unacceptable. I find it difficult to believe Ellis has kept its JCAHO accreditation. According to Google they have it, but I cannot fathom why they still do. This place seems to be at least 20 years behind normal standards. Their doctors do not even carry tablets. They seem to rely on "memory" for everything a patient tells them. I have yet to see even ONE "doctor" write down or log anything. Hell, I have never seen ANY medical "professional" log ANYTHING AT ANY TIME. DO NOT EVER allow ANYONE you love to be sent to Ellis Hospital. You will regret it.

Never had a bad experience here. Nurses from intake to cardiology were ABSOLUTELY wonderful. Thank…read moreyou Ellis for having my back when I needed you most.

I was just admitted here after having surgery and couldn't wait to write this review on my nurse…read moreShannon Dolan. After initially having slight issues with the team of attending doctors who didn't bother to even look twice at what was going on and just treated me like another number, nurse Dolan quickly was able to rectify the situation, adjust my medication and completely turned this experience around for me. The level of attentiveness and compassion from her for me being fresh out of a very painful surgery was unmatched. Shannan Dolan is what we need more of at albany medical center. People who care a lot patients. I was able to discharge from the hospital with the appropriate medications that weren't previously even in the system like they were supposed to be, thanks to Nurse Dolan who handled it all quickly and efficiently. I hope this review gets passed on to her and her supervisors at Albany Med because she definitely deserves to be recognized for her outstanding hospitality and care. Thanks again nurse Dolan.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

ER wait was at least 6 hours. I was admitted. The nursing staff for room T203d was amazing -…read moreParticularly Angela, Julie, and Grace. They have a team attitude regarding the patient that was priceless to me. My attending physician: Julian Marynczak was always on top of all the nurses notes, procedures, changes in med's - so grateful for his service to me as well. There was a Dr. on call (Dr. Scalia) that I kept trying to have him involve himself in a way that would make me feel he was more part of my team as well.. to no avail. For instance, talked with him twice and had to repeat myself on questions asked and answered the day before (I did point this out), he actually said out loud that he was following a standard (dude - if the data says skip past the standard and do more to look at all the data coming in - please feel free Doctor to do that), actually that last really summed up what I saw was a complete lack of attention to me as a patient - a direct opposite of what I experienced with Marynczak. Internal politics: I had a cat scan (twice) that pointed to a significant issue that was directly on point to the issue I was experiencing (not my first rodeo with this) and one ultrasound done by a young lady that insisted on concentrating on the wrong side (I pointed this out to her, to my nurses afterward, and to the doctors) - yet - her report trumped the 2 cat scans? Because she came up with a recurrent old issue (ovarian cyst), that I assured everyone - I've had more than 20 of those - stopped being a deal after the 3rd one and my diverticulitis with abcess should not have been overlooked for that thing. Again - wrong side of the body anyway. Another issue I did not appreciate being put in the role of bad guy was a roomie situation. New roomie had a husband that apparently was going to spend the night. This was during my 2nd night there. They show up, after visiting hours, with husband and huge cpap machine. I was feeling vulnerable already and asked the nurse was he spending the night - yes and she asked me wasn't I asked about it beforehand - no I was not. I told her, tell me any reason, because I'm trying to have grace, why I should be empathatic towards his staying - she had already wondered and asked the same of the charge nurse and she was not given any reason. Ok then No I'm not ok. To emphasize this, lol, my body then barely made it back to room to throw up. It was a bad night. Then he wakes up wife and said he has to go home because roomie doesn't want him there. Lovely. Then, all night that cpap machine was going off. I was exhausted. Next day, I kid you not, I told my family, via text, this roomie needed to film her life and present it to a telenovella producer because they might enjoy having a white family that writes their own scripts. All day they were speaker phone talking (I literally could not hear my own tv). Her daughter blackmailing her to buy her a new couch so she can take better care of her mama (my roomie), her other daughter tattling on her brother, her brother denying the tattling allegations and being called a liar by his mother. I'm telling you - I heard it all crystal clear. Btw, the "kids" were all over 30. So, I took a long shower. lol But let me end with the emphasis!!! that all those nurses, nurses aides, support staff, cleaning, dietary folks, and my PA made me feel they were absolutely there to be on my team. Thank you so much.

Whoever the female is working the desk in the cancer center today with long curly blonde hair and…read moreglasses should treat people with a little courtesy. She was rude to my wife and 8 week old child when my wife was there for blood work. You should be terminated and ashamed of yourself. Thats NOT how you treat people.

The general staff is great. But, the providers vary. Peter is excellent! On the other hand, the PA…read moreMichael was terrible. We found him to be condescending, brisk, and ordered extraneous testing that he literally stated "was not necessary" and very costly. He did nothing for us. Some people should not work with the public. If I were you, I would check to see who is on before going there. If it's only Mike that is available, it's worth driving a bit to get quality, compassionate care.

Excellent care. Excellent service. You can usually get an appointment right away. Dr and staff are…read morevery knowledgeable and helpfu.