Great experience from start to finish! Marina was friendly and was able to schedule someone same…read moreday, within the time frame I was available. The technician was on time, and was able to quickly diagnose the issue and fix it. Would definitely recommend them.

Quick to respond for same day appointment. The technician was professional and told me what the…read moreissue was after a quick test. Glad that it wasn't anything major and turned out the thermostat needed to be replaced so an easy fix. I had the option of having him take care of it on the spot since he had a thermostat or to just pay the diagnostic fee for the visit. Decided to have that deducted and just have it replaced for convenience.

We needed our whole system replaced (furnace, AC unit, ductwork, even added a second intake) and…read moreAtticman was REALLY great. From their sales team that came out to the help from management and all the techs and installers, every single person who came through was transparent, respectful (not just of me and my wife but also our home, our fur babies, and our time), informative, and just super nice. Would absolutely recommend Atticman and will be coming back for more help in the future. We spent a pretty penny since this was a big job (one of our biggest since purchasing this home) but it was well worth it.

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Great customer service! Knowledgeable staff. Fair pricing! I hired them for HVAC replacement and…read morecontinue to use for annual service!

I heard back and learned that the owner has been ill so this is why I wasn't hearing back. He's…read moredoing everything he can to help us now.

my ac went out again. almost exactly one year since Alex last came out. this time it was the…read morecapacitor -- not what he replaced last year. and of course it was a sunday. what the heck is it with this unit and sundays in the summer? this is the 3rd time in 6 years. my most dreaded fear is the ac going out on a hot summer sunday because getting anyone out is nearly impossible. but Alex came through again, same day. i can't say enough good things about him and Cronus. he showed up, fixed it, done. i don't like that my ac keeps breaking but when it does, i know who to call. will definitely be calling them again. they say there are two things in life that's certain: death and taxes. for me it's also the ac breaking down on a sunday in the summer. thanks again Alex!

Our AC stopped working late in the afternoon on a 100-degree day, so I reached out to Cronus…read morethrough Yelp. I had used them earlier in the year for a minor inspection and remembered how helpful and honest Alex D was. At that time, they told me the work I was considering was not urgent, even though it meant I did not move forward with the project. They responded very quickly and had Alex D. at our house by 8:30 that evening, only about an hour after I contacted them. Alex was excellent. He found an issue that had somehow been missed by another HVAC company that had been performing routine annual inspections on our system. He was courteous, respectful, informative, and very genuine throughout the entire visit. He explained what he was seeing in a way that was easy to understand, answered all of our questions, and made sure we were comfortable before doing any work. We never felt pressured or like we were being sold something we did not need. Alex clearly takes pride in his work and in making sure the customer understands what is happening. After both experiences with Cronus, they have definitely earned our trust and will be the company we call moving forward.

I bought a new Mitsubishi mini-split HVAC system from Fox Family Heating and Air, with four heads,…read morean outdoor unit and associated coolant pipes. It soon became evident that one of the wall heads was not working properly. Over the course of four months, at no additional charge, Fox sent out representatives six times, recharged the unit, checked for leaks and filed a warranty claim with Mitsubishi. Eventually, they replaced both that wall head and the outdoor unit, not with similar replacements, but with higher grade, more robust units. To ensure total satisfaction, they also replace the piping between the head and the outdoor unit, at no charge. It now works beautifully. What awesome service! My thanks to Colin, Alex, Jon, Jay, Danny and all the others who helped.

Matthew was amazing. He helped me find a leak in my ducts and saved us money by switching our…read morebilling from annual to monthly for the labor warranty. Very polite, prompt and thorough. Also We've had Fox Family Heating and Air for four years of service. The installed a new heat pump for us. Every interaction has been very professional and smooth. Great costumer service they go above and beyond.

Highly recommended!! Don is professional, reasonably priced and does solid work…read more I first met Don Cassel about 3 years ago. My AC stopped blowing cold air--middle of summer, of course--so I called around to get someone to take a look. I knew my HVAC was very old (didn't know how old), so I was crossing my fingers I didn't need a full replacement. (The home was built in 1971, and I purchased in 2013.) Don was readily available and squeezed me in as the last stop on his way home (we both live in Fair Oaks). Luckily, Don was able to get me back up and running with a new capacitor for, I think, under $300--a relatively painless price. That was a huge relief, but Don let me know the system was about 16 years old. I figured I had a couple years or so before needing a full replacement. This summer--now 2020--the dreaded day came, and the AC was petering out. I didn't hesitate to call Don for help, and he was available to come out the next day. In the meantime, it seemed like the cooling came back--though maybe my imagination. When I called Don to cancel our appointment, he took some time over the phone to have me check a few things and walk through possible issues. In other words, even though he wasn't going to get any immediate business, he took the extra time to help me anyway. Sure enough, the AC completely died the next day, and I definitely needed Don to come out. No surprise, it was time to replace the entire 19-year-old HVAC. Don put the order in (for American Standard) on that Saturday and scheduled to do the whole job on Monday. (This was right in the middle of a 100+ heat wave, so the quick turnaround was much appreciated.) Don and his crew arrived around 7:30AM Monday, as promised, and everything was done by 5PM--even though he said the job may run into Tuesday. They left the house spotless, like they were never there. After testing and showing me how everything worked, he still came back for a followup a couple days later. The system runs great, and the house feels like a walk-in refrigerator when the AC is blowing. Don is punctual and will always call ahead as he's on his way and if he doesn't answer his phone, he calls back promptly. I was always informed of what was happening each step of the way. There were no hidden costs--i.e., his price is the price--even when Don came back to replace an old drain pipe, which he let me know might be the case. After working with him over time, I didn't bother contacting anyone else. If you have any HVAC needs, definitely give Don a call!

3/18/24, Cassel AC installed a new HVAC unit in my home. The price was reasonable compared to…read moreother companies. Don, the owner was very thorough in explaining the various HVAC systems that would meet my family's needs. He was on time for our scheduled installation time. Don made sure the system

Two word review: Honest, Responsive…read more This is my THIRD consecutive 5-star review for Rocklin Heating & Air. In the last 10 or so years in the area I've called RHA, one other place because they could get me to faster - had a bad experience, waited for RHA had an amazing experience, and decided they're going to be my ride-or-die for HVAC. I called them at 7am and by 11:30am their tech had fixed and tested everything and off to help someone else. Yesterday was the start of a heat wave and ... our AC unit quit on us. I called RHA as soon as they opened this morning at 7am, asked for Joe in particular, and they gave me a window between 10am and 12pm. Joe texted ahead of time at 10:30, diagnosed the blown capacitor, swapped it out, cleaned things up a bit, tested the coolant, answered a bunch of questions, and was on his way in just under an hour. The diagnostic was $129 and the capacitor was $186 today. By a complete and total coincidence, I had been running some experiments with home temperature sensors for the last week. You can literally see on these pictures exactly when the AC unit stopped working - and when RHA saved our bacon. The "other" place I called years ago only had a $79 diagnostic charge, but wanted to rip out and replace the entire HVAC system - and claimed we were taking our lives in our own hands by not getting it fixed with him immediately. Joe and RHA took care of everything for the diagnostic. Yeah, you can probably find someplace to charge you less for the diagnostic or maybe less for the part, but when your house is boiling hot / freezing cold, you want to be able to call on someone you can trust to help you out - and not take you for a ride.

I called Rocklin Heating & Air yesterday because our unit wasn't running properly and we have some…read morehot days ahead of us!! They were able to get someone scheduled immediately for the next day! So, earlier this morning, our technician (Frank) called with a heads up for his arrival and showed up right on time. He was very polite and got to work right away. Turned out to be a bad capacitor. Frank had everything we needed in his truck and was able to swap it out in no time. Now our A/C is working great again!! Thank you so much! Glad I found you guys on Yelp!

I have been waiting 4 months to write this review to see if I would have another HVAC issue and so…read morefar it's been smooth. I have been really skeptical of all HVAC companies in the past 5 years. I have been burned by so many HVAC techs and wasted so much money. 4 different companies went through with different shadiness levels giving me different answers for the same HVAC issue. Every company kept telling me my freon was low and i most likely had a leak. One company even told me to just replace my brand new system cause "it was from China" The Jaguar tech (Jeff) definitely gave me some disappointed head shakes at previous work but was the only one to truly put his head down, work, and diagnose the root cause of the issue. He checked every part of the system before he gave me an answer on what he believed was wrong. After the diagnosis he detailed every part of the HVAC unit (and attic unit) and explained to me what he was looking for, what he found, and what he believed was the answer. I never felt like he was up-selling me. It wasn't even a freon issue to begin with and the filter drier needed to be replaced. After another visit and a 4 hour procedure my HVAC unit has been running smoothly all Summer 2026. I will seriously only call this company from now on.

Setting up the appointment online was super easy, and they were able to send a technician out…read morewithin two days. They sent a helpful reminder and completed the task in under an hour. Since I wasn't at the property, I had asked for a quick update. The work was done so fast that the invoice popped up on my phone almost immediately! The only reason I'm giving 4 stars instead of 5 is that I didn't receive a call with an estimate or breakdown of what was needed before the work was performed. Overall, though, it was a very quick and seamless process.

Had a really bad experience with another company and felt I was being scammed. I called Absolute…read moreComfort Heating and Air and had them take a look at my system and dampers because I was told by three technicians from the other company that I needed a replacement electrical damper and those things are not cheap. Joshua came to our rescue! He inspected our dampers and guess what it wasn't broken! He was in the attic, then downstairs checking each zone in the house. I was exhausted just watching him do his thing. My point is he took the time to inspect the dampers and made sure the system was running properly. He explained the process step by step. Yes it was an additional cost to me but it was so worth it. Thank you so much to you guys, our home is again at a more comfortable level.

I'm updating my review to 4 stars. I do think I have to leave one star off simply because of the…read moresituation that occurred and the time, expense, and frustration involved in getting from the original recommendations to the solution we ultimately needed. I wish we had arrived at this design from the beginning. At the same time, I think it would be unfair not to recognize how Absolute Comfort responded once it became clear that we needed a different approach. They stayed involved, worked with me financially, and ultimately put significant effort into finding and installing a solution that, as of now, is working very well. Special thanks to Daniel for putting the time into the inspections, testing, design, and overall solution, and to JW, Jacob, and Shane for a great installation experience. We're only at the beginning of living with the new system, so I'll continue to see how it performs over time, but as of now the upstairs is finally cooling properly and I'm happy with where we ultimately landed. Four stars feels like a fair reflection of the entire experience.

I'm a first-time customer, and I would like to recognize the staff members I had the pleasure of…read morecommunicating with: Ali, Samantha, Austin, and Christian. You guys made the entire process easy and stress-free. Everyone was professional, helpful, and provided excellent customer service. Christian came out to my residence, assessed the issue, and completed the repair. The entire experience was smooth, with no pressure and no stress. Austin also recommended scheduling regular HVAC maintenance, which I will be calling the office to arrange shortly. I'm very happy to have found an HVAC company that I can truly recommend to my friends and family. Thank you, Ali, Samantha, Austin, and Christian, for making my first experience such a great one! Thanks again, guys! -- Noel

We called Airmech and they had someone here the very next morning…read more We had a great experience with our AC technician, Austin. He was friendly, professional, and took the time to patiently explain what needed to be fixed and why. We really appreciated how respectful he was of our home--he wore booties and made sure not to track anything in. He kept me updated throughout the whole process and got our AC running perfectly again. He was really good at estimating how long the process would take, which we really appreciated with our busy schedule. Highly recommend!